Delhi Jal Board Complaints & Reviews

Dear sir
This is to submit your kind notice that i jitender resident of a 1/102 sec 16 rohini is very much harassed by the partial water supply into my area i always waits till 2 am in night to get my day to day was water usage whereas in front of me my neighbors enjoys the 24 hr supply
And whatever the supply i got is filled with dirt and smelled water... This may also may harm our health
So hereby i am requesting you to please check the whole line and check the problem
Yours faithfully
Jitender kumar
[protected]

For about 3 months, water supplied by delhi jal board is dirty and smelling. We are falling ill and have lost all patience now. Our routine life is disturbed because of this. I and my family is not getting the basic necessity of life. Kindly help, its a matter of emergency now. I have made several complaints during the last 3 months on customer care number 1916 and before this there was another customer care number. When i make complaint on customer care number 1916, i get message that your water problem will be resolved in 3-4 days. And we get good water for one to two days and thereafter, we get dirty, foul smelly water supply. And again we have to make complaint on customer care number 1916. And we get good water supply after 3-4 days for only one or two days and thereafter we get dirty, foul smelly water supply for a week. This matter is going for the last 3 months. I request the concerned jal board officers to kindly look into the matter so that we get constant good drinking water supply.

I am Asha Dwivedi from Palam Colony and my K.NO. -[protected]. I have to change name from Sharda Devi to Asha Dwivedi. So for this I fulfil all the condition and pay the mutations charges but still the name is not change.

It is almost a quarter when djb personnel tried to clean main wholes on main road but all in vain. The main road is smelling and dirt is oozing out but djb has ignored their work.
Cm claims perfection over its department working, hence this complaint should be brought to his attention to understand the ground realities of department and instruct department head for corrective action
Similar situation is in front of house no a3/4 where msin whole is blocked and no action is being taken inspite of on line complaunt

During february 2016 a bill of rs.12508.54 was sent to me for payment of water bill to pay to avoid disconnection.
I paid rs.12509/- in november 2015 but eventually an amount of rs. 2808.62 have been adjusted (Details of which have not been given to me) and balance of rs.9700/- is lying with djb. On my repeated requests for refund of this huge amount, they have not taken any action.
Through this forum i once again request djb to refund me rs.9700/- immediately.

Consumer k no [protected] bill amount rs 6966.00

Please note that the premises has been locked after demise of the occupants since may 2015.

There is no usage of water & that we receiving this escalated bills despite flat being locked & vacant.

Kindly have this reversed.

Thanks

Navin kumar hasija
[protected] or[protected]

Dear sir

I am one of the resident of prithiv park gail no.8, tilak nagar n. d 110018 area. our area is suffering from highly dirty and smelly water from past couple of months which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. it smells like it comes from some sewage water. water supply is not coming on time there is a crises of water in our area,
please help us in this matter since it becoming a serious issue.

We hope that our government will take some strict action in this matter and take the necessary action.

I m jagdeep solanki, resident of palam village chottiyal, near khari kuan, new delhi 45, this is apprise you that couple of days before upon complaint some of your workers came to my locality to check the reason for over flowing sewerage. But they were unable to open the cover, hence they broke the cover from the meddle and left it like that. Now the entire mohalla is in profound suffering and compelled to live in the unhygienic condition due to the blocked / choked and overflowing sewer lines.

My earnest request you to get it repaired at the earliest as this opens up right in from my house too and has very much chances of water borne deceases.

Looking forward for you urgent attention on the matter.
Regards,

Jagdeep solanki

An amount of 11265 Rs. against K. No. [protected] has been received with bill no.[protected] for the period 26 April'16 to 26 Jun'16. The bill generated for the same K.No. for the time period 3 Jan'16 to 9 March'16 was only 106 Rs and before that was also of almost same amount.

There is some error in bill generation for this time and I have also noticed that you have charged 3999.5 Rs. against the sewerage charges, which is incorrect.

Kindly look into the matter and regenerate my water bill again.

Sir, since DelhiJal Board has take care of water supply in Dwarka, Sector-12, Pocket-07, Water supply Never regularly come on time no day fix, we are facing much problem, I leaving since 2005 always it was regular daily witj fix timing but as Delhi Jal Board take this always we facing problem, Please do needfull, Thanks, Rajendra RWA, POCKET-07, SECTOR-12, DWARKA-110078

Dear sir

I am one of the resident of sant nagar extn., tilak nagar n. d 110018 area. our area is suffering from highly dirty and smelly water from past couple of months which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. it smells like it comes from some sewage water. water supply is not coming on time there is a crises of water in our area, please help us in this matter since...

Dear sir

I am one of the resident of subhash nagar area. our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. it smells like it comes from some sewage water. water supply is not coming on time there is a crises of water in our area, please help us in this matter since it becoming a serious issue

Due to drinking of this water my daughter was hospitalized for 5 days

We hope that our government will take some strict action in this matter and take the necessory action
Yours truely,
Rajesh arora
3/92 back side
Subhash nagar
2nd floor
New delhi 110027
[protected], [protected]


Till now no action has been taken...
Always water coming smells like a sewage water.

Please be informed that we are suffering and are forced to live in most unhygenic conditions due choked and overflowing sewer behind our house at 1/8 Kalkaji Extension, Behind Kalkaji Police station.
Several complaints have been made through phone number 1916, and also through the online but no concrete action has been taken.
We request that the complete sewer line behind the be cleaned at the earliest so that the premises...

I have received a bill for rupees 526.00 against kno-[protected]. But i have not receipt one drop of water by djb from march-2016 to till date. So please clarify the bill amount. I have use water from bore well.

Dear sir /madam,
My domestic water kno no - [protected] & received the water bill against
Bill no[protected] dated.[protected].
Bill period 17.01.2013 to 29.06.2016

The water bill submitted by djb - charged:

Rs. 854.23 - for period of 18.01.2013 to[protected]
Rs. 901.61 for period of[protected] to[protected].
Rs. 671.62 for adjustment details are listed below late payment charges
Opening balance/adjustment, if any (rs.)
Rs. 2428 total due

As per our present delhi government announcement in newspaper/ mobile
Ms & posters states that "domestic water bill exempt upto nov
-2015"
Therefore i visited at zro (w) mukherjee nagar & submitted the
Complaint no - in above discrepancy in water bill,
The official staff had allowed a partial rebate of rs. 1367, now the balance out standing rs. 1061, is chargable.

I am not aware what for rs. 1061, is to be payable. please make correction for no dues.

Note : water bill are enclosed for your
Reference.

Mob.[protected]

My k no. Is [protected] received maximum bill in may 2016 and paid a bill of inr 2500 in june 2016. Daily usage of water is always minimum then also bill generation always high. Now after paid bill in june, new bill generate in june-july 2016 for 1 month of inr 537. I m asking for high bill with minimum usage and unnecessary 1 month bill generation.
I request u pl resolve my problem and not capable for payable unnecessary bill.
Also pl look in the matter and take action. If any delay from any end then we will go to the djb higher authority.
Billing name - mrs meera pal
K no.- [protected]
Address - b-123, 2nd floor pandav nagar
New delhi-110092
Ph no-[protected]

An amount of rs. 44897/- against k. no. [protected] has been received vide bill no.[protected] dated 13/05/2016 for making payment. the hon'ble chief minister has ordered that all the unpaid bills are being waived off.in view of the directions of the hon;ble chief minister (shri arvind kejriwal), my unpaid bill bearing no.[protected] dated 13/05/2016 for rs. 44897/- (rupees forty four thousand eight hundred ninety seven may kindly be waived off.

Respected sir, inspite of our repeated representations we are continually recieving wrong billing. our four meters were stolen and replaced by the department (stamped copies attached) dated 28.11.13 and our last bill dt:29.03.14 shows negative amount bill no. amount and k. no alongwith new meter numbers installed alongwith the amount deposited against wrong billing and the reciept number and date are mentioned below for your kind perusal.
K. no bill no & date amt due new meter amt dep. dt and recpt no.
1. k. no[protected] bill no[protected] dt:29.03.14 amt. due (-) 1304 new meter no 93362 amt dep.7000 recpt no 8500 dt 30.10.15
2. k. no[protected] bill no[protected] dt 29.03.14 amt due (-) 1304 new meter no 93325 amt dep. 7391 recpt no155241 dt 30.10.15
3. k. no[protected] bill no[protected] dt 29.03.14 amt due (-) 2659 new meter no 93335 amt dep. 5500 recpt no 8501 dt 30.10.15
4. k. no[protected] bill no[protected] dt 29.03.14 amt due (-) 1304 new meter no 93327 amt dep. 7391 recpt no 142220 dt 30.10.15
Our four meters were stolen and replaced by the above mentioned new meters (djb stamped copy attached) dt 28.11.13 last bills recd dt 29.03.14 show negative amounts and since the premises was not in use there was no consumption and only few months ago we have given the premises on rent and since then we have recieved wrong billing and even forced to pay only then our representation will be considered hence we deposited under pressure on 30.11.14 (amounts as detailed above).
We have come to know that our records have not been updated with new meters. actual consumption is only a fraction of the amount we have been forced to deposit.
We request you to please update your records and correct the bill so the same may please be cleared and we may recieve our refund.
Thanking you
Sandeep khurana wz 151 gurunanak nagar, tilak nagar, new delhi-18

Hello sir,
My name is shweta i am rassident at - c-486 raju park, near rajdhani public school, devli village, khanpur-110062

Dear sir/ madam
Im suffer from last so many weeks water tanker not avilable at my home and am
Also said this to delhi jal bord department senior officer himmat singh
And our zone j. e but no body look seriously.. they r not picking up my calls so
Please i requested you to please please look into this matter and
Reslove as soon as possible
Name - shweta
Mob-[protected]

Inflated bill: (Bill id:[protected] dt 17.4.2016 for rs 1526/-
New k. No. : [protected]; old wcn: jp-9573 in the name of ajit kumar jain

(Earlier reference: grievance no. :[protected]; uploaded on delhi grievance monitoring system (Pgms. Delhi. Govt.In) on 23.5.2016).

I am sorry to point out that my earlier grievance has still not been resolved. After lodging my grievance, only once i got a call from mobile no.[protected], advising me to send the photo of the water meter showing the latest reading on ‘whatsapp’. Accordingly, my daughter specially went to my place on 29.5.2016, to take photograph of the water meter (Showing the reading as “423”). I sent the photo of the meter showing the reading on 30.5.2016 by ‘whatsapp’ on this number, requesting for the amended bill. Unfortunately there was no response. Now again a fresh bill has been received for rs 2790/- including the previous bill amount. I again reiterate that no one is staying in the house since nov 2015 except for 6 days of my visit in the first week of may 2016 and there is no water consumption since nov 2015 except for those 6 days of may 2016. As such the current reading remains same, i. E. “423”, which was taken on 29.5.2016. You are requested to issue a fresh bill based on the reading of “423” so that the bill can be settled correctly.
I once again request you to issue in future a minimum consumption bill till april 2017 as i am expecting to start living in this house only after april 2017 (After my retirement).

Ajit kumar jain