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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025

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Address: New Delhi, Delhi, 110092

Delhi Jal Board — Excessive water bill / water was very dirty[protected], name sanjeev. i ph.no.[protected] Problem is that water was very dirty so we didnt use so water bill was very high, now water line is changed but still smell comes, but now we are using water of corporation but now again bill so high, pl see the matter we can't pay it, earlier we complaint but no solution, nobody listen us, as govt. said earlier bills are excused and now we are using this water in the limit so there should not be any chargeg for this.pl look into the matter and tell us what to do...

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V

vijani

from Delhi, Delhi

Mar 26, 2016

Dear Sir,

In our houses at F-14/21, 22, 23, 24, Model Town - II, Delhi - 110009 from 2 to 3 months water supply from DJB line is very dirty .This may be possible some leakage in water line and mixing sewer line with that. This water can not be used for bathing and any other household purpose because very bad smell in this water. Please take the matter serious.

An early action will be highly appreciated.

Regards
Vijay Kumar ( K. No.[protected], [protected], [protected])
Mob: [protected])

M

Minakshi Sugandh

from Hyderabad, Telangana

Mar 27, 2016

Yes, the water being supplied mostly after 08.00AM to 6 PM is like a sewage water & none can even take a bath. It is a regular practice of the water supply department. Moreover, we the resident of New Lahore Colony, Shastri Nagar, Delhi-110031 prey to the concerned authorities to help us out to get rid of this problem.

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Address: 110077

Website: www.billdesk.com/pgidsk/pgmerc/dljalboard/DLJALBOARDDetails.jsp

Respected sir,
I am not receiving water bill form the delhi jail board,

This my rana pratap singh old wc no. 20910, meter no.15127865 zone sw-2 area vasant kunj

My address

- rz-199b rajanagar part -2 palam colony new delhi 110077

Please send any detail regarding my water bill

Contact no. [protected], [protected]

Email [protected]@gmail.com

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Address: New Delhi, Delhi, 123

Website: www.djb.gov.in

Bill id[protected], name ranjana bhagat, ph.no.[protected], rz.51 first floor right side indra park. Problem is that earlier water was very dirty so we didnt use so water bill was very high, now water line is changed but still smell comes, but now we are using water of corporation but now again bill so high, pl see the matter we can't pay it, earlier we complaint but no solution, nobody listen us, as govt. said earlier bills are excused and now we are using this water in the limit so there should not be any chargeg for this.pl look into the matter and tell us what to do

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Address: New Delhi, Delhi, 110059

Dear sir,
I have a water connection no. [protected] in name of hari prasad sahu, r/o c-64, maharani enclave, hastsal road, uttam nagar, new delhi-110059. My complaint is that from the starting of connection supply of water is very poor. Nobody can use this water for any purpose. I also make verbal complaint to the office, but no action has been taken by the department. I again request to you please take an appropriate action on my complaint and ensure the quality of water should be best.

Thanks

Hari prasad sahu

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Address: New Delhi, Delhi, 110006

Respected sir
My bill with k no. [protected] is not in use but the amount of bill i just received is more than Rs 4000, please help me

Regards
O. P. Batra

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Address: New Delhi, Delhi

Sir,
No bill payment is due for my K.No. [protected] . I got harassed by seeing the water bill amount of Rs. 7372/- dated 10/03/2016 is wrongly sent by you . There is no pending bill on my behalf . I've paid total development charges of my plot initially in the beginning .After many requests no meter is installed in my premises by the concerned persons .I'm very helpless and unable to pay heavy water charges imposed. I'm an old lady and paying water bills honestly .Kindly send the correct water bill and consider the matter positively .
Thanking you .

From:-
Kaushalya Devi ( Mob. [protected] )
D-23B, freedom Fighter Enclave <
Neb-Sarai, New-Delhi-110068.
[protected]@gmail.com

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Address: New Delhi, Delhi, 110015

Website: DELHI JAL BOARD

I, Navneet Kumar Sharma, r/o 2A/49, IInd Floor, Ramesh Nagar, Delhi-110015 having KNO.[protected] received water bill no.[protected] for Rs.1157/- for 65 days for the period from 05.01.2016 to 10.03.2016 and total consumption charged 54 units. I would like to mention here that the consumption of 54 units during bill period is not possible that could be compared from my last five bills which were on an average of 15 units in 56-57 days. Please also note that I stay single in this premises and in sales job and most of the time I am on tour as per my nature of job. Kindly look into the matter and ractify the water bill as per my previous consumption and generate the correct water bill so that I will be able to deposit the same on time.

Navneet Kumar Sharma, mail-id - [protected]@gmail.com, M-[protected]

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Address: New Delhi, Delhi, 110017

Sir
I am a resident of k 21 b sheikh sarai 2 . I use to have bill charges always less than rs 500 but my last bill was more than rs 4000 . reading in the meter is correct so I got all connection checked if there is any loss or wastage of water . I found no leakage in my water line and wastage of water which shows some problem in the meter
kindly get it checked and set it right previously I lodged a complain in the grivences cell same was resolved without taking action my previous complain no is[protected] but the same disposed off without any action .
kindly do take necessary action in the matter so that I could get proper bill next time
thanking you
your faithfully
puran singh Kuhar
k 21 b sheikh sarai 2
new delhi
kno [protected]

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Address: New Delhi, Delhi, 110019

Govind singh my connection kno no. [protected]
Bill no.[protected]. Amount. 2232/-
Please do something for this how it can this much amount because we do not use much water. This is first time i am facing a big mistake from delhi jal board
First i didn't get my bill as usually i get at home by courier/post
I went to collect it. And i am shocked to see this big amount for 74days and 51 units, i am very disappointed...

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Address: New Delhi, Delhi, 110092

Dear sir/madam...

We wish to bring it your kind knowledge that we are living there ( a-2/35, new kondli delhi) and this our residential house and one of your person came to our house and said that we have used this place as a commercial purpose and we have shown our house internally to that person that this is a residential house not a commercial house but now onward we have recd. Wrong reading in our bill and from october our bill showed that our meter is stopped but our meter is working that you can see in attached meter picture

We wish to also bring it your kind knowledge that we are very small family, so our water consumption is very low almost 15-16 kl/month.

Now, again that your person has came recently and again he was not taken correct reading and said our meter is stopped and write our meter reading by own wish, so we wish to request you to please send ur person to review this issue.

And that person also said that our meter has stopped on 1558 reading but you can check our past water bills and current picture attached and our meter is already working and our current reading is 1573.

Please do the needful as we have to pay unnecessary amount to jal board...

Thanks
Naresh kumar sharma
Ph- [protected]
K.No. [protected]
Date-06/03/2016

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Address: New Delhi, Delhi, +91

Website: Djb

Dear Sir,
This is to invite your self that asper your meter reading initiated in 04.03.2016 is 29unites in total for 105 days as monthly consumption upto 20klts are exempted and no charge s
under the limit but it is very strange to note that Rs. 245/- bill has been initiated pls let me know why ? as this should be zero.
Regards
Meena joshi

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R

Rajesh Delhi_Jasola

from New Delhi, Delhi

Mar 16, 2016

Dear Sir,
As per the water Bill generated for 72B, Pocket-M, Sarita Vihar, New Delhi 110076 corresponding to KNO: [protected] is 3770.76/- INR (from billing period 09-Jul-2015 to 05-Jan-2016) is not justifiable due to non receipt of intermittent bills after July 2015.Now with an addition of 1453/- INR reaches to 5223.0 Rs as Total. Here our consumption was noticed as 15KL/Month and considered the same for all month inclusive of winter season when it is in peak too.This 15KL/Month is very high for domestic use/4 peoples. So we wish to know the way of consumption counted & also person who live in the floors are employed and day time, vacation, moving to abroad for months etc. are not in use.(We noticed that there is no meter fixed for 72B).Attached copy of water Bill received for your kind notice. This is an inflated water bill generated without proper meter reading.
I request you that the bill may be rectified as early as possible and I shall be highly thankful to you.

With Thanks & Regards
Rajesh
Cell: [protected], [protected]
Land Line: [protected]

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Address: New Delhi, Delhi, 110092

Website: Jal board

Hi, we are very much in shoked that we have been getting water supply for our daily use directly from drain. The water quality is so bad that no one can even smell it. Usage is far way. How can we survive like this. A 31, gali no 10, West vinod nagar, del 92. [protected].

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Address: New Delhi, Delhi

Since last two weeks or ten days the water that is coming is smelling like drain water . We have no choice but to use it for daily use and buy a lot of water from outside for drinking and bathing which is very expensive . Jal board people had come once like a week back to take water samples and we were very hopeful things will improve but still the problem remains .

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Address: New Delhi, Delhi, 110077

Website: www.djb.gov.in

Dear Sir,
We have received a wrong bill from your side. My New Kno. is [protected] and my connection is dead from 2011 and we have also given a written complaint from ourside to DJB office Najafgarh regarding the disconnect our water connection due to non-availablity of water in pipe line. Thereafter why we are receiving bill for same.
Kindly check your record and then please maintain our account correctly otherwise we will unable to do false payment of water charges whom we didn't use yet.

Please take nessesary action regarding this.

Your faithfully
Amrat Lal S/O SH RAM NIHAR
RZH-940/1C, GALI NO. 15, RAJNAGAR II, PALAM COLONY, NEW DELHI-77

NEW K NO : [protected] Old Kno. [protected]
MOBILE NO. [protected]

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N

navneet.bwfs

from New Delhi, Delhi

Mar 10, 2016

We didn't get any response from delhi jal board till now.

Regard's
Amrat lal s/o sh ram nihar
Rzh-940/1c, gali no. 15, rajnagar ii, palam colony, new delhi-77

New k no : [protected] old kno. [protected]
Mobile no. [protected]

N

navneet.bwfs

from New Delhi, Delhi

Mar 29, 2016

Dear sir,
Thanks for supporting about my complaints to fwd concern departments/offices and soon we get response from them and now djb gives us a other bill after deduction a huge a amounts.
Complaint has been partially solved due to outstanding current billed amount after deduction.

I want to say clearly that :

1. Why i should pay said amount when i didn't use the water of delhi jal board via pipeline from last 6-7 years.

2.in running conditions of our old meter we have cleared our all dues and now we didn't getting water in pipeline from said years so why we will pay the above said amount after settlement whom is now 3647.

3. We also have paid for new meter (1500+labour charges) installation as per the rule of djb/delhi govt.

4. We are living in g category colonies and as per the scheme we want to waivers in 100% amount as per rule
B'cos there was not any fault from our side.

5. And also i am unable to earn money due to unemployment and spending our life from property rent which is so less and no other income source.

6. Now when i have installed new water meter there after we are not getting water from pipeline and fully depend on govt. Tanker who distributed as all general public.

So please give our 100% debate as per rule and also start our pipeline to getting continue bill amount in future.

Your faithfully
Amrat lal s/o sh ram nihar
Rzh-940/1c, gali no. 15, rajnagar ii, palam colony, new delhi-77

New k no : [protected] old kno. [protected]
Mobile no. [protected]

Again a very big thanks to consumercomplaints.in team...

Wrong billing without getting water from last six years - Comment #2344959 - Image #0

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Address: 110038

Hi i stay in rajokri village vishwakarma colony. Its been 2 days that water is stinking in home supply . There is a need of strict action as people are getting sick as the water from sewers is getting mixed with the water supplied to houses in the area ..Kindly look in the matter as dats really pathetic...no water to drink ..

Thanks
Gaurav

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Address: New Delhi, Delhi, 110059

Hi Sir,
I am resident of New Delhi and staying at Street No.3, Subhash Park, Uttam Nagar, New Delhi-59. We are facing water problem in our street from last 2 years. We have also filed the complaints in near authority but none of the action taken care of.
I humbly request you and your team to please look in to the matter and provide the effective water line in our street for the effective water flow.
You may please contact me in the following details, if you need additional information.

Name : Anshul Tiwari
Mob. No. : [protected]
Address : U-42, GF, Street No.3, Subhash Park, Uttam Nagar, New Delhi - 110059

I would really appreciate if you can resolve our problem as soon as possible.

Thanks
Anshul

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Address: South West Delhi, Delhi, 110043

Website: www.delhigov.in

Very pathetic condition of water supply having sewage like smell n pale yellow in colour. Facing lots of health problems due to impure water.kindly look into this matter asap.

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Address: New Delhi, Delhi, 110008

Respected Sir/Madam

I am one of the resident of street no 13, Ranjeet Nagar, patel nagar . The water supply in our area is affected and its really very dirty with dust particles and smelly water supplied since two days.It is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like hell.

Please help us before someone gets seriously ill since its already becoming a serious issue and already made some persons hospitalised.

We hope that you people will take some strict action in this matter so that we can proudly say that we are safe.

Thanks & Regards
Davinder
House No 2702, IInd floor,
Street No13, Ranjeet Nagar,
Near metro pillar no208
New Delhi -10008
Mobile:[protected], [protected]

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Dec 24, 2014

Updated by davinderh4 I am senior citizen of the resident of ranjeet nagar (patel nagar). Since two days we are not receiving the water supply from the jal board. Due to this we are facing so much problem as water is essential and water is required in every work. You are requested to reslove the problem at the earliest so that there would be frequency of water supply. Kindly look this matter seriously so that in further we didnt face any problem Thanks Davinder [protected]

Jan 20, 2016

Updated by davinderh4 As per above subject mentioned I Mr. Mohan senior citizen would like to inform you that from the last one week we can not getting proper water supply from your end. Due to last night water had not come till now. Due to this we are facing many problems. You are requested to kindly look this matter seriously so that water supply comes frequency

Looking for postive reponse from your end

Thanks
Mr.Mohan
[protected]

Feb 16, 2016

Updated by davinderh4 As per above subject mentioned I Mr. Davinder senior citizen of the resident would like to inform you that since morning water supply is not coming in our area. It has been notice that water supply is not coming properly in our area which create problem .There should be information marked regarding no supply of water. You are requested kindly look this matter seriously so that we dont suffer any problem earlier the supply was really good

Also look this matter seriously

Kindly make proper arrangement so that water supply would be frequent.

Thanks
DAVINDER
[protected]
House no 2702, IInd flr,
Ranjeet Nagar,
Street No 13, N. Delhi - 110008

Feb 29, 2016

Updated by davinderh4 Dear Sir,

As per the above subject mentioned, I Mr. Davinder senior citizen of the resident would like to bring to your notice that this is my second email to you .

last three days we are facing from widout water widout any intimation. There should be some notice or information regarding this.

Else we have notice that there is frequency of water supply .This is the second time we are facing this type of problem.You are requested to look this matter seriously so that peoples would not safe any problem.Due to this water supplier charging extra money.

Kindly rectify your problem as the earliest so that our work can be processed accordingly Kindly take some urgent action

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Address: New Delhi, Delhi, 110045

Dear Sir/Mam,
Last 10 days we do not got water in line. We requested[protected] for water tanker got message that request resolved. But we did not got water tanker or line water. There is no option to re-open the complaint. Did lots of call to JE no. But pH not picked-up.
Thanks
Mahender

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Address: New Delhi, Delhi, 110002

Dear sir,
We r staying at 19 E, Mata Sundari Place, Railway colony Minto road.New delhi 110002
We r facing a acute water crises in our entire ( row of houses) line only, wherein other areas r getting normal supply.. It has become a daily feature now.
We request you to kindly check and resolve this problem.
We r very disturbed due to this, so please look into this matter as soon as possible.
Regards
Vishakha dubey
[protected]

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