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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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S
sattikch
from Pune, Maharashtra
Jun 15, 2015
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Address: New Delhi, Delhi

Till lat year in 2014 we used to get Ganga Water and sometimes mixed with Borewell water But for the last 4-5 months no such supply is being given to Pocket -A. Particular for the last two months there is a dirty & muddy water being supplied which is very bad in taste too. Even using a good quality water filter is not able to change the water quality. People only with high quality and expensive RO system getting water filtered with taste. Kindly look into the matter as using a RO system is expensive and also half of the water filtered by RO system goes waste as discarded water.
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    anjaliprasadsharma
    from Delhi, Delhi
    Jun 15, 2015
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    Address: New Delhi, Delhi

    we are residents of patparganj, east delhi, mayfair apartments. the water supply is extremely dirty and is brown in colour. have spoken to the apartment society authorities but nothing has been done. we've even put chlorine tablets and Fitkiri in our tank but the water is still murky and dirty. kindly do something about the matter.
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      Rakesh Sethi-45
      from Delhi, Delhi
      Jun 15, 2015
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      Address: New Delhi, Delhi

      ZRO (West)-II Dated: 15.06.2015 Delhi Jal Board A-13, Club Road Punjabi Bagh New Delhi Sir, The subjected water bill K. No. [protected] needs to be issued as the mutated bill dated 31 Oct 2014 was received and duly paid way back. The bill was mutated in the name o[censored]ndersigned Rakesh Sethi and after that no bill for the same meter has been issued. The meter readers were even helpless to make small blue slip of the same meter when visited almost nine days back to the premises. Even a visit to the Punjabi Bagh Office has not generated the bill for the same. It is, therefore, requested to kindly generate the water bill and upload it to your computer jal board site simultaneously informing me by SMS at my phone no. [protected] to enable me to down load the bill and pay it timely. Thanking you and expecting prompt action. Rakesh Sethi Shop NO.5, Main Market, Moti Nagar New Delhi-110015 ph: [protected]
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        B
        bhawan singh
        from Delhi, Delhi
        Jun 13, 2015
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        Address: New Delhi, Delhi

        respected sir/madame, I am a resident of kotla village mayur vihar ph-1 delhi 110091.Since last 15 days sewage mixed water is coming to each and every home in our area.People are suffering from diarrohea, fever, etc.concerned area jal board staff/JE Mr.Bhaskar/AE Mr.Siaram already informed.But till the date no action has been taken.
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          Y
          yadavml71
          from Delhi, Delhi
          Jun 12, 2015
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          Regarding changing of DFMT/STOPPED water meter, KNO 8127421000

          Address: New Delhi, Delhi

          Please refer my request dt 13/3/2014, your office Dairy Number 12971 dt 13/03/2014 on the above cited subject. I am still receiving provisional bill of 22KL every month but the consumption of water in my house is not more than 20 KL in a month. No action has been taken at your end in this regard till date. You are therefore requested to look into the matter and change the water meter of my house immediatly. M L YADAV H.N. 16-Sector 1,...
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          akansha mehra
          from Agra, Uttar Pradesh
          Jun 12, 2015
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          Address: New Delhi, Delhi

          SIR/MADAM, I'm from east delhi, customer KNO No. - [protected]. my water meter is working properly but last 2 years i have paid heavy amount due to Meter reading not being noticed. 2 or 3 years ago, A Person from MCD installed new meter and then i never got the bill on time. I visited many times to request for meter readings. On Saturdays they said, please come on Monday and Nothing happended on Mondays and Finally again we got a bill of high amount after a long long time duration which we can't afford. We met Senior most officials at office and he kept redirecting to various other officers. Again finally they asked us that nothing can be done, you pay this bill and then you will start getting regular bills. Again the same story, no bill since last 10 months.This is how the educated citizens at Delhi are being treated. The water is not in drinking condition, such after that this is the situation that you sent heavy amounts bill. Request you to resolve my issues. Either i should get a fixed amount bill or someone should note the meter reading. My KNO No. is [protected]. We are having so much problem due to high amount. pls have a look to my complaint and help me.
          Delhi Jal Board customer support has been notified about the posted complaint.
          SIR/MADAM, I'm from east delhi, customer KNO No. - [protected]. my water meter is working properly but last 2 years i have paid heavy amount based on incorrect meter reading. You can also check last bills detail and my water meter. We don't get the bill in time sequence. Request you to please check my request and take action to correct future bills and consider meter reading on bill. regards

          akansha
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            R
            Roshan Bajaj
            Jun 11, 2015
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            Address: New Delhi, Delhi

            Sir, My Last Bill Has Been Over Priced. But Due to Certain Issues In My House, I Couldn't Complaint At That Time . But Now, I want you to get acquainted with fact that My Previous Bill Has been Over Priced and I am not able to Find the copy of same. Though My Current Bill Is All Good. Please Respond as soon as possible.
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              S
              sethibs
              from Gurgaon, Haryana
              Jun 11, 2015
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              Address: New Delhi, Delhi

              It is sorry to point out that water is not receiving in the above cited flats since long during the day time and no one has cared for that. Please check it and get solve the problem and intimate us the timings of water supply duirn the day.
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                C
                Classic007
                from New Delhi, Delhi
                Jun 11, 2015
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                Address: New Delhi, Delhi

                I Rahul Chopra, resident of S-82, Vijay Vihar, Uttam Nagar, New Delhi - 59. We have not received our DJB Bill from past 1 year so we have to pay it online and many times the due date gets crossed. My New KNO No. is [protected]. I have made this complain several times but no one is giving any reply and doing anything. Please do something needful as we are facing much problems due to this.
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                  Mohommad Azeem
                  from Delhi, Delhi
                  Jun 11, 2015
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                  Address: New Delhi, Delhi

                  I applicant Raza Ahmed s/o Habibur Rehman resident of H. No- C-228/14 A, street no 10, chauhan bangar, new seelampur, Delhi-110053. Water supply in our street and attaching street is very less as it does not even full fill our basic needs and what ever water comes for very less time period and there is not any time fixed for coming out of water and water comes in stopping motion also. Occasionally water also comes very dirty and smelly as we cannot use it in any way. If somebody drinks unintentionally then his/ her health may be spoil. And Jal board would be responsible for this. People are extremely in trouble. We are facing these problems of water from many days. We talked to jal board officials regarding this problem but they just avoid it and they are not correcting this problem. That’s why we are compelled to do complaint. Kindly do correct this problem, increase water pressure, do fix the time of coming out of water and kindly give us clean water. Yours truly, Raza Ahmed, s/o Habibur Rehman r/o H. No- C-228/14 A, street no 10, chauhan bangar, new seelampur, Delhi-110053. Email id- mohd.[protected]@gmail.com [protected]@yahoo.com contact number- [protected]
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                    titoo24
                    from Agra, Uttar Pradesh
                    Jun 11, 2015
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                    Address: New Delhi, Delhi

                    Dear Sir, I am the resident of B-1/137 Paschim Vihar, New Delhi-110063. This is to inform you that there is a complete blockage of Sewer Line from house no- B-1/121 to B-1/ 140, due to which no further sewer disposal is possible from these houses to the main sewer line. Dirty water overflows from the house manholes and gully traps and it becomes impossible to stay particularly for the Ground Floor residents. This is a usual problem and it happens in every 2-3 months. My request is to find the permanent solution for this problem. I also want to bring to your kind notice that I am living here since 1984 and during this long period of more than 30 years, only one time the sewer line between house no B-1/121 to B-1/140 has been cleaned, whereas all the houses have been constructed once or twice, which causes dismantling of manhole for the sewer connection at each time. This resulted accumulation of debris in the manhole which might have obstructed the smooth flow of the sewer. Therefore you are requested to depute the team to clear all the obstructions in the manholes of the main sewer line for the smooth flow. Please take an urgent action in this matter. With Regards, M. K. Jain ([protected])
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                      Kaushalendra Chaturvedi
                      from Delhi, Delhi
                      Jun 11, 2015
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                      Address: New Delhi, Delhi

                      मैं अजय प्रकाश, जे-810, गली न॰ 1, करतार नगर, साढ़े तीन पुस्ता, दिल्ली -110053 का निवासी हु । मेरे घर मे पानी की लाईन बहुत पुरानी होने की वजह से पानी पूरी तरह से घर तक नहीं पहुचता है जिससे 500 लीटर की पानी टंकी भरने मे तकरीबन 1-1.30 घंटे तक का समय लगता है तथा पानी का मीटर भी सही नहीं है । जिससे पानी का बिल बहुत ज्याजा आता है । इसलिए मैं उपरोक्त बिषय से संबन्धित अधिकारियों से अनुरोध करता हु की मेरी समस्या का समाधान शिघ्राति शीघ्र करने का कष्ट करे । मुझे पूरी आशा है की आप लोग मेरी समस्या को गंभीरता से लेते हुये शिघ्राति शीघ्र समाधान करेंगे । धन्यवाद सहित । अजय प्रकाश
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                        arpitpuri101
                        from Delhi, Delhi
                        Jun 10, 2015
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                        Address: New Delhi, Delhi

                        Hi Sir, We have received a bill of Rs.2000 (approx) in the month of june 2015. One of the executive of Delhi jal Board told us that our meter is not working that is the reason bill has came 3 times. If your executive were aware that water meter is not working then they should inform us about the same now they are asking 1300 rupee to change the meter. I am a widow and living alone in my house and 2000 rs bill for three months is not affordable for me. Please take action on this and share a updated/revised bill. You may contact me at [protected]@gmail.com or [protected]. Yours Faithfully, Kiran Neb. PS- Bill is coming on the name of Amandeep SIingh K.No is [protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        We r receiving excess water bill of water meter no. M[protected] since 13-07-09. The first excess bill was received of Rs. 10099/ - against which we wrote a letter on[protected]. Before 13-07-09 our water bill for the period from[protected] to 02/ 03/ 2009 was Rs. 547/ - only. After our complaint the meter was checked by DJB and sent us a letter on 11-03-10 confirming that the meter is actually faulty and directed us to replace it with new meter. Thereafter we replaced the faulty meter with new one and informed DJB on 31-03-10. Till date we have written so many letters asking DJB to send us the correct bill so that we can deposit the same and also visited the DJB Zonal office at RK PURAM, PUNJABI BAGH and OLD RAJINDER NAGAR several times but no action has been taken so far and inspite of our so many letters and visits, we are being harassed and still getting the water bill with huge amount even after 6 yrs of harassment.
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                          Sandeep 92134
                          from Gurgaon, Haryana
                          Jun 10, 2015
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                          Address: New Delhi, Delhi

                          billing issue my kno no is [protected], djb complaint reference id is ([protected] or [protected]), complaints regarding bill my water meter is working condition, there is no new reading and i m paid the old bill amount is(10500) but in actual amount is 3500 because bill is not comes to my premicises thats bill is huge paid for old bill, i m paid this old with it penalties bot now agains its comes 5000 but no ussage and wanted resolve the problem billling with wrong but i have the amount is more but actual is less loged complaint or reference no [protected] and now [protected] is closed but any resolution is not done yet
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                            mallikarm
                            from Gurgaon, Haryana
                            Jun 10, 2015
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                            Address: New Delhi, Delhi

                            We from LIG Flats, Masoodpur, Vasant Kunj, are getting sewer water in the morning during the supply for the past 10 days. Now the jalboard has blocked our water supply as they are trying to find fault. It is almost 5 days now and the state remains the same unable to solve the problem. Providing water tanker is not a permanent solution as the working people find it difficult to store and stay at home to fill. Please help us to provide smooth functioning of water supply.
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                              Parameeta Das Tsering
                              from Sonipat, Haryana
                              Jun 9, 2015
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                              Address: New Delhi, Delhi

                              Sir/ Ma'am, I'm a resident of Malviya nagar, Gupta colony khirki extension and since the past one week there is no water supply. Adding to this even the water supply timings are very irregular. Sometimes the timing is at 12 midnight to 5am, which is very inconvenient. The people of this location have to stay awake the whole night. And even if the water supply comes it only does so for hardly 5-10 minutes which is not enough to fill our tanks. So please do something. We pay our water bills for no water supply. Your immediate action will be appreciated.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                Abhishek Baliyan
                                from Delhi, Delhi
                                Jun 9, 2015
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                                Address: New Delhi, Delhi

                                RESPECTED MEMBERS OF DJB, SIR/MADAM It is to inform you that i have been suffering from sewage water problem in my main potable water pipeline, i have complained about 6 to 7 times to JE [ Junior engineer ] but he is not willing to take actions against my really severe problem and on the other hand he just asks questions related to locations of my pipeline and where from the water connection is taken . sir/madam i am really fed up with the faculty as they disapprove to work under their working branch and say it is not their work, my connection is new and the say dig the pit and check your connection yourself sir/madam this is the limit and i can not tolerate any more i just need immediate actions on my problem. yours truly ABHISHEK BALIYAN CONTACT NO.- [protected] ADDRESS -( V-63, VISHU VIHAR, NEAR SUNNY BAKERY AND GANPATI PROPERTIES, UTTAM NAGAR )
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                                  Aayush Sheikh
                                  Jun 8, 2015
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                                  Address: New Delhi, Delhi

                                  Sir iam from tughalkabad extn. Near by kalkaji i beg to draw to you kind information . last one month iam troubling from water issue . at my home since last month not single drop of water and you know what tha condition in the summer season without water how can survive I have lot of family member and have the single connection from djb last two year i hve no issue by now a days iam troubling From water war . Note. Sir in my street djb single pipeline please sir i request you pipeline could be double soon as soon
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                                    Anup Kumar Chadha
                                    from Delhi, Delhi
                                    Jun 8, 2015
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                                    we have not received the bills in r/o New K.Nos. 1) [protected] (2) [protected] 3) [protected] and (4) [protected]. Respected Sir, you are requested to please arrange to deliver the above 4 bills immediately, so that we are able to deposit the same within due date. Anup Kumar Mob. [protected]- Pankaj Chadha [protected]
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                                      rajkumar9873
                                      from Delhi, Delhi
                                      Jun 8, 2015
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                                      Address: New Delhi, Delhi

                                      sir he send me extra addable bill i paid my last bill with her permisson to settelment so i paid my last bill 7714rs date 24/09/2013 but buy next bill he always add my last payment i go to her ofc for help but he not help me he aiways say fill up your bill only sir my current bill 17/march/205 is 27571rs sir what i do pls help me...
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