Delhi Jal Board Complaints & Reviews

SIR/MADAM, I'm from east delhi, customer KNO No. - [protected]. my water meter is working properly but last 2 years i have paid heavy amount due to Meter reading not being noticed. 2 or 3 years ago, A Person from MCD installed new meter and then i never got the bill on time. I visited many times to request for meter readings. On Saturdays they said, please come on Monday and Nothing happended on Mondays and Finally again we got a bill of high amount after a long long time duration which we can't afford. We met Senior most officials at office and he kept redirecting to various other officers. Again finally they asked us that nothing can be done, you pay this bill and then you will start getting regular bills. Again the same story, no bill since last 10 months.This is how the educated citizens at Delhi are being treated. The water is not in drinking condition, such after that this is the situation that you sent heavy amounts bill. Request you to resolve my issues. Either i should get a fixed amount bill or someone should note the meter reading. My KNO No. is [protected]. We are having so much problem due to high amount. pls have a look to my complaint and help me.

Sir, My Last Bill Has Been Over Priced. But Due to Certain Issues In My House, I Couldn't Complaint At That Time . But Now, I want you to get acquainted with fact that My Previous Bill Has been Over Priced and I am not able to Find the copy of same. Though My Current Bill Is All Good. Please Respond as soon as possible.

It is sorry to point out that water is not receiving in the above cited flats since long during the day time and no one has cared for that. Please check it and get solve the problem and intimate us the timings of water supply duirn the day.

I Rahul Chopra, resident of S-82, Vijay Vihar, Uttam Nagar, New Delhi - 59. We have not received our DJB Bill from past 1 year so we have to pay it online and many times the due date gets crossed. My New KNO No. is [protected]. I have made this complain several times but no one is giving any reply and doing anything. Please do something needful as we are facing much problems due to this.

I applicant Raza Ahmed s/o Habibur Rehman resident of H. No- C-228/14 A, street no 10, chauhan bangar, new seelampur, Delhi-110053. Water supply in our street and attaching street is very less as it does not even full fill our basic needs and what ever water comes for very less time period and there is not any time fixed for coming out of water and water comes in stopping motion also. Occasionally water also comes very dirty and smelly as we cannot use it in any way. If somebody drinks unintentionally then his/ her health may be spoil. And Jal board would be responsible for this. People are extremely in trouble. We are facing these problems of water from many days. We talked to jal board officials regarding this problem but they just avoid it and they are not correcting this problem. That’s why we are compelled to do complaint. Kindly do correct this problem, increase water pressure, do fix the time of coming out of water and kindly give us clean water. Yours truly, Raza Ahmed, s/o Habibur Rehman r/o H. No- C-228/14 A, street no 10, chauhan bangar, new seelampur, Delhi-110053. Email id- mohd.[protected]@gmail.com [protected]@yahoo.com contact number- [protected]

Dear Sir, I am the resident of B-1/137 Paschim Vihar, New Delhi-110063. This is to inform you that there is a complete blockage of Sewer Line from house no- B-1/121 to B-1/ 140, due to which no further sewer disposal is possible from these houses to the main sewer line. Dirty water overflows from the house manholes and gully traps and it becomes impossible to stay particularly for the Ground Floor residents. This is a usual problem and it happens in every 2-3 months. My request is to find the permanent solution for this problem. I also want to bring to your kind notice that I am living here since 1984 and during this long period of more than 30 years, only one time the sewer line between house no B-1/121 to B-1/140 has been cleaned, whereas all the houses have been constructed once or twice, which causes dismantling of manhole for the sewer connection at each time. This resulted accumulation of debris in the manhole which might have obstructed the smooth flow of the sewer. Therefore you are requested to depute the team to clear all the obstructions in the manholes of the main sewer line for the smooth flow. Please take an urgent action in this matter. With Regards, M. K. Jain ([protected])

मैं अजय प्रकाश, जे-810, गली न॰ 1, करतार नगर, साढ़े तीन पुस्ता, दिल्ली -110053 का निवासी हु । मेरे घर मे पानी की लाईन बहुत पुरानी होने की वजह से पानी पूरी तरह से घर तक नहीं पहुचता है जिससे 500 लीटर की पानी टंकी भरने मे तकरीबन 1-1.30 घंटे तक का समय लगता है तथा पानी का मीटर भी सही नहीं है । जिससे पानी का बिल बहुत ज्याजा आता है । इसलिए मैं उपरोक्त बिषय से संबन्धित अधिकारियों से अनुरोध करता हु की मेरी समस्या का समाधान शिघ्राति शीघ्र करने का कष्ट करे । मुझे पूरी आशा है की आप लोग मेरी समस्या को गंभीरता से लेते हुये शिघ्राति शीघ्र समाधान करेंगे । धन्यवाद सहित । अजय प्रकाश

Hi Sir, We have received a bill of Rs.2000 (approx) in the month of june 2015. One of the executive of Delhi jal Board told us that our meter is not working that is the reason bill has came 3 times. If your executive were aware that water meter is not working then they should inform us about the same now they are asking 1300 rupee to change the meter. I am a widow and living alone in my house and 2000 rs bill for three months is not affordable for me. Please take action on this and share a updated/revised bill. You may contact me at [protected]@gmail.com or [protected]. Yours Faithfully, Kiran Neb. PS- Bill is coming on the name of Amandeep SIingh K.No is [protected]

billing issue my kno no is [protected], djb complaint reference id is ([protected] or [protected]), complaints regarding bill my water meter is working condition, there is no new reading and i m paid the old bill amount is(10500) but in actual amount is 3500 because bill is not comes to my premicises thats bill is huge paid for old bill, i m paid this old with it penalties bot now agains its comes 5000 but no ussage and wanted resolve the problem billling with wrong but i have the amount is more but actual is less loged complaint or reference no [protected] and now [protected] is closed but any resolution is not done yet

We from LIG Flats, Masoodpur, Vasant Kunj, are getting sewer water in the morning during the supply for the past 10 days. Now the jalboard has blocked our water supply as they are trying to find fault. It is almost 5 days now and the state remains the same unable to solve the problem. Providing water tanker is not a permanent solution as the working people find it difficult to store and stay at home to fill. Please help us to provide smooth functioning of water supply.

Sir/ Ma'am, I'm a resident of Malviya nagar, Gupta colony khirki extension and since the past one week there is no water supply. Adding to this even the water supply timings are very irregular. Sometimes the timing is at 12 midnight to 5am, which is very inconvenient. The people of this location have to stay awake the whole night. And even if the water supply comes it only does so for hardly 5-10 minutes which is not enough to fill our tanks. So please do something. We pay our water bills for no water supply. Your immediate action will be appreciated.

RESPECTED MEMBERS OF DJB, SIR/MADAM It is to inform you that i have been suffering from sewage water problem in my main potable water pipeline, i have complained about 6 to 7 times to JE [ Junior engineer ] but he is not willing to take actions against my really severe problem and on the other hand he just asks questions related to locations of my pipeline and where from the water connection is taken . sir/madam i am really fed up with the faculty as they disapprove to work under their working branch and say it is not their work, my connection is new and the say dig the pit and check your connection yourself sir/madam this is the limit and i can not tolerate any more i just need immediate actions on my problem. yours truly ABHISHEK BALIYAN CONTACT NO.- [protected] ADDRESS -( V-63, VISHU VIHAR, NEAR SUNNY BAKERY AND GANPATI PROPERTIES, UTTAM NAGAR )

Sir iam from tughalkabad extn. Near by kalkaji i beg to draw to you kind information . last one month iam troubling from water issue . at my home since last month not single drop of water and you know what tha condition in the summer season without water how can survive I have lot of family member and have the single connection from djb last two year i hve no issue by now a days iam troubling From water war . Note. Sir in my street djb single pipeline please sir i request you pipeline could be double soon as soon

we have not received the bills in r/o New K.Nos. 1) [protected] (2) [protected] 3) [protected] and (4) [protected]. Respected Sir, you are requested to please arrange to deliver the above 4 bills immediately, so that we are able to deposit the same within due date. Anup Kumar Mob. [protected]- Pankaj Chadha [protected]

sir he send me extra addable bill i paid my last bill with her permisson to settelment so i paid my last bill 7714rs date 24/09/2013 but buy next bill he always add my last payment i go to her ofc for help but he not help me he aiways say fill up your bill only sir my current bill 17/march/205 is 27571rs sir what i do pls help me...

I Kiran Bhatia, residence of 145, MIG Flats, Suraj Apartment, Pul Pehlad Pur New Delhi 110044. Our block is last block in the area and pressure is very low in this area, getting water supply only 15-20 minutes daily. Last year also complaint for the same and budget for Loop Line already sanction. Please do the needful and arrange for loop line as soon as possible to resume the normal water supply. Waiting for the response from DJB. Thanks and Regards Kiran Bhatia Contact : [protected]

Sir my Kno no is [protected] with DELHI JAL BOARD ADDRESS A 191 3RD FLOOR HARI NAGAR CLOCK TOWER NEW DELHI 64 I have this new connection since 2013 may. I have been paying my bills regularly Suddenly I find hefty charges of arrears amounting to 45000 then in June 2015 amt.50000 approx. There has been error in meter reading Kindly help me out.

To whom so ever it may concern Dear Sir/Madam, There is a water leakage and impure water problem at Sudershan park, we complained for It and after chasing for weeks some jal board officials came. Now they also found a leakage problem after digging the street and passed it to jali officials saying that leakage is from jali. Now both the problems are there and no one is acting. There is a big whole open in front of our house No. F/217, Sudershan park New Delhi 110015 and is very risky for passers and children. Govt officials are not at all serious about this and are delaying this work from last three weeks. We have been facing this water problem from last 5 years. We get water mixed with some toilet sevage due to some leakage. Now with help of our neighbour we were able to get some support but due to lack of May be knowledge or awareness or expertise to work or may be seriousness to work. This is still pending. Please help! Can contact us for detail at [protected] Regards, Hardik

Respected sir/madam I am one of the resident of Gamri Ext Sterrt No-09. D Block Delhi-11053, which comes under the Ghonda Vidhan saba Area. We people of Gamri Ext. D Block is suffering from highly dirty and smelly water from past 02 Months, Water looks & smells like dirty sewerage water .This water is not even useful for washing & cleaning. We are facing some serious health issue due to dirty water. We are not believing that we are living in Delhi . It is shameful for all concern department and administration. Please help us in this matter. Yours truely, Amit Aswal [protected] Resident of D- Block, Street No-09, Gamri Ext., Delhi-110053

Sir/Mam, This is to inform you that my water meter reading has been interchanged with another meter for the last 1 year for which i have filed a complaint in written but my application was not submitted by the concerned officer. Rather i have been told to talk to the other person with whose meter my reading has been interchanged to adjust among each other. But quite aware of the fact that his water consumption reading is been shown in my meter he is not paying the bill for the last 1 year which to this date stands at Rs.6168. And I have been paying the bill according my consumption but technically of his meter. Now whenever i asked to the water reading official regarding the same problem he always assures me that if water connection gets disconnected it'll be of the other person and not mine but he say nothing when i say that the connection is on my name then how will the other person's connection would be disconnected. Now I'm thinking of moving to the consumer court regarding this. Or if there is any other way please tell me. My meter number (K no.):[protected] (in this meter the reading of another meter has been noted). [on the name of Khursheed Khatoon, B-4/66, yamuna vihar, delhi-110053].