Delhi Jal Board Complaints & Reviews

Sir, I wish to concern some of your exicution toward the problem of non regular water supply in the area of janta flat mangla puri palam colony new delhi-110045. The water is being unregular from last two mounth and comes in while at interval if 3-5 daysSir there is lot of problem arises due to it. Not even sufficient amount of drinking water is available for people in this area. Kindly pay some attention on this majar problem and take some action as soon as possible. Your sincerely Gaurav singh 22-jantata flat mangla puri palam colony new delhi- 110045 [protected]

Sir, we are not getting water supply through back lane of our house.New connections were made in the month of march-april 15 in the back lane connecting our house . Since then, we are telling the dealing staff that water supply is not coming and they asked us to check connections through our private plumber .Plumber has checked inside connections of the house which are ok. We requesting at yours to check outside back lane connection...

Sir, i would like to bring in ur kind notice that in our locality M block kalkaji...water supply is dump for the last 4-5 Days.As u also know that water is the basic necessity.I hope u can imagine that how we all are living our lives without a single drop of water.For drinking we have to purchase Bisleri jars every day but for bathing & washing utensils...we have nothing.so kindly do the needfull as soon as possible. Thanking you SAURABH RATRA R/O M-24 KALKAJI NEW DELHI -110019

Sir, From last 1 month, the supply of water to our house is very dirty and has foul smell. We complained for this to so may portals and toll free number 1916 but nothing improved. It is causing severe health problems in the family with senior citizens and kids. Water can't be used for taking bath and washing utensils etc. For drinking we are using BISLERI from last many weeks. Please see to it on priority and support better service. Regards Pragati

no water supply I am resident of sangam vihar (delhi) b-block near new surya public school .There is no water supply for last 15 days casuse of tubewell water level down and water doesnt come properly .My humble request kindly solve the problem immediately .There is no drinking water . in our near street has very good water supply . Thanks & Regards Rajesh Sangam vihar Block-A New delhi-110062

Dear Sir/Madam, We Have Complain Many Times Against Sewer Jam On Delhi Jal Board but There Is No Response On that. Due To Sewer Water overflow water comes on our house i just mentioned you complaint Number On This Regard. Complaint Number:- Date:- Complaint No. 09/05/[protected] 14/05/[protected] 14/05/[protected] Please Resolve This issue As soon as possible. Kali Ram Gupta D-14/164 Sector-8 rohini Delhi-110085 Ph:[protected]

I have applied a new connection of Delhi Jal Board vide dairy no. 613 dated 11.02.2015 at 81 Ist floor avatar enclave Paschim vihar New Delhi 110063 and I have also approached to the ZRO Smt. Shushma Rani at Kanahiya Nagar Office But till date new Connection has not been sectioned from your office due to the reason Explained by the ZRO that recovery of outstanding amount of 2nd floor. It is therefore requested to you kindly recovered the amount from the user of the 2nd floor and sanction the new connection on 1st floor above said floor. Thanking you

WATER NOT SUPPLY IN OUR AREA ( OLD JANKI PURI POST BOX UTTAM NAGAR NEW DELHI-110059 ) PLEASE SHORTOUT THIS PROBLEM THANKS & REGARDS DEEPAK KAUSHIK RZ-2 OLD JANKI PURI NEAR GOVT. SCHOOL NEW DELHI-110059 MOBILE NO. [protected], [protected]

I AKHIL NANDA RESIDING AT S-2/189, 2ND FLOOR, ( BLOCK S-2 ), OLD MAHAVIR NAGAR, TILAK NAGAR, NEW DELHI- 110018...( K.NO. [protected] ) I WOULD LIKE TO INFORM YOU WE ALL AREA PEOPLE ARE VERY MUCH DISAPPOINTED TO AT LAST 15 DAYS REGARDING NO WATER SUPPLYED FOR LAST FEW DAYS. WE ALSO REGISTERED OUR COMPLAINT TO YOUR CUSTOMER CARE DEPARTMENT NO. 1916 TOLL FREE AND COMPLAINT REFERENCE NO IS[protected] DT- 09/05/2015, WHICH IS NOT COMPLEATE FROM TILL TODAY..WE HAVE BEEN ALSO TALKED TO AREA JE AND ZE REGARDING THAT PROBLEM BUT NO ANY SINGLE RESPONSE FROM THEIR SIDE.. THAY ARE TOLD TO US " SIR KYA KAREIN GARMI HAI, THODA DIN WAIT KAR LO, HUMARE GHAR ME BHI PROBLEM HAI PANI KI, SAB THIK HO JAYEGA, HUMNE TO APNE SENIOR KO BOL DIYA HAI, AB TO VOHI LOG ACTION LENGE, HUM KUCH NAHI KAR SAKTE...ETC SIR, ITS A VERY CRITICAL SITUATION FOR US, SO WE ALL ARE REQUESTED TO YOU KINDLY LOOK INTO THE MATER AND MAKE ARRANGMENT TO SOLVED OUR PROBLEM AT EARLIEST. THANKING YOU, NAME - AKHIL NANDA MOBILE NO.- [protected]

Hi, I am staying in P-Block Raj Nagar Part-2 Palam Colony Sector-8 Dwarka (Gali No.3) New Delhi-110077. Our Tubewell is not working from[protected] till today. We have submitted lots of complains against this but we have not found any solution. We have not any facilities of water and we are suffer lots of without water in hot summer. But Jal Board has not taking any action against this. That's showing Jal Board members will be involved with Water Mafia to earn money. Please have a look and advice. Thank you Regards, Lokesh Kumar

Dear Sir, I havnt got the bill from Delhi Jal Board since June-2014. But, Today i visit your website to download the bill no[protected] dated-10.01.2015. Than i saw the arrears of Rs. 478.15 has been mentioned and sewerage charge @60% is also charged. This bring into your kind notice that i m living in H.No-39, Bhagwati garden Extn. Jain Road, Dwarka More, Uttam Nagar, New Delhi-110059 and there is no sewerage facility has been started. So, How can you charged by account with 60%. Apart from this still there is no bill has been generated after the bill date-10.01.2015. So, I request you to kindly reverse the sewerage charges from this bill as well as previous bills and provide the correct bill on time.

Ihave received a bill no.[protected] dt 21/04/2015 against which i have made the payment which is on higher side.Today dt 13/05/2015 i have noted down the reading which was 2988.On 20/04/2015 the reading was 2970 in the above said bill. There in 23 days the consumption is 18 units which is not possible.So kindly do the needful to rectify the meter. thanks S.P.SOOD New K No [protected] Mob No [protected]

I again requested to you doesnot supply a water on regulary basis. Still i have not been received water as on Oct - 2012 till right now on our regular basis in my area. There is some less water in my area A -Block, Jaitpur Extension. Kindly do it action by our above requested. I hope you will be doing such action so that i relife for above mention. Brijbhan Singh A-Block, Jaitpur Extension, Badarpur, N.D. - 110044 [protected]

Sir.this This is to inform you that we are living in M-38, , Kalkaji New delhi-110019 .Last Four days water supply was not coming in my Steet M-38 to M-41, but my other side different gali water supply has been given.kindly see the matter and resolve problem at the earliest thanking you, Yours faithfully, DALIP KUMAR M-38, SECOND FLOOR, KALKAJI, NEW DELHI

It is to bring your kind attention that a fixed water tanker was supplying water at RZH 1/38, Rajnagar-II, st no 4, palam colony, New Delhi -110077 for last 2 years. Delhi Jal BOard has disconnect this water tanker since 7/4/2015. Those families are facing a huge water shortage problem who were getting water from this tanker. We met ZE, & JE at Nazafgarh. He refused to help me and deployed another tanker in the same gali of other people who are getting already water tanker. You are requested kindly look into the matter and restore the above tanker immediately.

Sir.this is to inform you that we are living in gali no-52.B Block, sant nagar, Burari delhi-84.Last ten days water supply not coming in my galli no-52, but my other side defferen galiwater supply hase been given.kindly see the matter and resolve problem.samast gali wasi.azam

From, Dr(Mrs.)Nina Arun Lakhani & Mrs.Premlata Mansukhani !/18 Shantiniketan, New-Delhi 110021 Subject: Excess Billing for K.Nos[protected]; [protected]; [protected]; [protected], Dear Sir, I have four connections, two for the front unit and two for the rear unit.K.NOs [protected] and [protected] are for the rear unit and K.Nos [protected]and [protected] are for the front unit. 1] The number of occupants of the rear unit haven’t changed for the last 10 years and neither has the consumption pattern. However a phenomenal jump is seen in the bill amount. For K.No.[protected] the cumulative bill from July2014till meter reading date 17 April2015 is Rs. 51, 998. Previously for bill dated 24 July 2014(meter reading for period 12 July 2012 to 2 July 2014)the bill amount was Rs. 2271 with meter status OK and for bill dated 12.6.14 again with meter status OK the amount was Rs.1825. These were for the meter reading till 2 July 2014. 2] For K No [protected] the bill from July 2014 till 17 April 2015is Rs.9378.Whereas, bill dated 26 June 2014 was for Rs.310 and bill dated 16 April 2014 was for Rs. 3826(meter reading for period 24 March 2012 to 15 April 2014. 3] The front unit is lying unoccupied since July 2014 hence there is practically no consumption of water. However the bill amounts are again preposterously high .For K No [protected], for meter reading from 30July2014 to 10 April 2015 the bill amount is Rs.35, 112. Whereas bill dated 25 July 2014 with meter status OK, the amount was for Rs -4004.This was when the house was occupied and now the house is unoccupied. 4] For K No.[protected] the bill from July 2014 till 17 April 2015 is Rs.13341.Whereas bill dated 12 June 2014 for meter readings between 18 March 2014to 16 May 2014 was for an amount of Rs 959.This was when the house was occupied and now the house is unoccupied . I have got the meters for K No.[protected], [protected] and [protected] tested and the report is OK. However, after closing the gate valves provided by DJB, and also checking that no water is coming in the reservoir, and at timings when there is no supply like 12.30pm, 6.30 pm I have found that meters for KNo [protected] and KNo [protected] are still running. The meter for K No.[protected] is running at top speed. On some days these two meters have been seen to be running for the whole day. Occasionally, however they do stop. I have paid the meter testing fees on 4 May 2015 for KNo[protected] but till date no one has come to take the meter for checking. Mr.Arun Kumar had come on 4.5.15 and suggested that I put ball cocks in the underground tanks even though there was no overflow. He also suggested I should replace the gate valves fitted by DJB as they were all defective and put other levers which should be opened only during the water timings .He saw the front unit was vacant.I am in the process of carrying out his instructions .I have also checked there is no leakage from the tanks. I will be grateful if you can kindly look into the above matter and get my bills rectified. An average according to the previous consumption pattern can be charged. I have however paid the bills fully being a conscientious citizen. A credit may be given. Thanking you, Yours sincerely, Dr. (Mrs.) Nina Arun Lakhani

Hi, My address and location is: JE-33A, Khirki Extention, Near Gupta Market, Malviya Nagar, New Delhi - 110017 This is to inform you that there is no water supply in my area since last 15 days and we are facing lot of issues. We are not able to sleep in night to check the water supply, full night till morning 5 AM, we are trying to check if supply is there and we can pull some water. Actually, when there is water supply then also we have supply problem little bit, as the main pipeline is not put in proper way. Due to that we are getting rarely water. we made many complaint to near by water pumps and customer care, but they are not looking on this... please have a look and resolve our problem. Thanks in advance BR,

Dear Sir/Madam, I have not received near 2 year bill so pls you send me my bill my addressed name is SUMITRA F-66, GF ph-2, vijay vihar, rohini Delhi-110085 mobile no is:- [protected] Zone/MR Code:- NW2/469/ Area code:- A-4/Rohini New kno:- [protected]

Name: ANIL MADAN C/O Ishu Chitkara Address: RZ-72 FF, UTTAM NAGAR, Delhi Mobile No.: [protected] Zone/MR Code: WZ1/ 408/METERED Area Code: A-12/Janak Puri Old WCN: 16314 New KNO: [protected] Meter No. M[protected] Details: Due to error in meter reading or non-working of water meter, we have been provided the wrong water bill. We have filed the complaint in DJB, Janak puri, but no satisfactory revert has been received. I have all the details with me. Pls suggest, I want to pay the actual amount, for which I am liable for. Regards Ishu Chitakra [protected][protected][protected][protected][protected] Thanks & Regards Ishu Chitkara Regional Manager DSMG Shared Services - [protected]@d North (Delhi & UP) Direct Line[protected]