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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Avnish Parashar
from New Delhi, Delhi
Mar 30, 2015
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Address: New Delhi, Delhi

Sir, I am staying in L-70A Saket on rent basis."Maliviya Nagar Water Services, Saket is working on behalf of "Delhi Jal Board" in my area and involved in all activities of billing, meter replacement and handling water related issues etc.In past no body was available at my house for almost 3 months and still i was asked to submit bill of the amount approx.Rs 1000/- when i had asked the reason from the concerned authorities, i was told that since my meter is not working so they charged on average consumption basis.Immediately, i requested for change of meter and my meter got replaced in the month of August, 2014.From August onwards the meter is showing obnoxious figures of water consumption despite knowing the fact that we couple are only staying in the residential premises having the storage tank of only 250 litres. It is very hard to digest my last three months bill, which came around Rs 9000/- and meter showed the consumption of 219 cubic meters, which i believe not possible from the perspective of two persons who are working on 5 days basis.Whn complained about the meter, first i was charged Rs 150 for registering the complaint and secondly representative visited in my absence and declared meter ok.This is a very serious issue which needs to be resolved as meter used in this process is not properly calibrated or issues are there related within the billing dep't.Kindly advice
Delhi Jal Board customer support has been notified about the posted complaint.
Sir, I am staying in L-70A Saket on rent basis."Maliviya Nagar Water Services, Saket is working on behalf of "Delhi Jal Board" in my area and involved in all activities of billing, meter replacement and handling water related issues etc.In past no body was available at my house for almost 3 months and still i was asked to submit bill of the amount approx.Rs 1000/- when i had asked the reason from the concerned authorities, i was told that since my meter is not working so they charged on average consumption basis.Immediately, i requested for change of meter and my meter got replaced in the month of August, 2014.From August onwards the meter is showing obnoxious figures of water consumption despite knowing the fact that we couple are only staying in the residential premises having the storage tank of only 250 litres. It is very hard to digest my last three months bill, which came around Rs 9000/- and meter showed the consumption of 219 cubic meters, which i believe not possible from the perspective of two persons who are working on 5 days basis.Whn complained about the meter, first i was charged Rs 150 for registering the complaint and secondly representative visited in my absence and declared meter ok.This is a very serious issue which needs to be resolved as meter used in this process is not properly calibrated or issues are there related within the billing dep't.Kindly advice

False meter reading - Comment #2135377 - Image #0
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    jagmohan chopra
    from Delhi, Delhi
    Mar 30, 2015
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    Address: New Delhi, Delhi

    please my water meter k no not mentioned please help me my water meter kno. then I deposit the water bill. My address is F-6, Shopping Complex, Madan Lal Block, Asian Games Village New Delhi -110 049 Please help water meter k no then I pay the bill Payment. Thanks & regards Jagmohan Chopra Mob: [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
    I want to deposit my water bill online but I do not see the "K" no. on my water bill. Following are my water connection details:
    Consumer ID: DDARZ0020619
    Connection No. : 74400

    Address: Flat No. 155/156, 3rd Floor, Pocket-11, Sector-22, Rohini, New Delhi-110086.

    Kindly help me knowing my water bill "K" number.

    Thanks & Regards,
    Vishal Garg
    [protected]
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      sandeep maggu
      Mar 29, 2015
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      Address: New Delhi, Delhi

      Sir, I am a resident of 279/4 Govind puri, our water supply is not coming from yesterday and this is the scenario for daily and when it comes it does not come on schedule timing, at the same time water give foul smell and unsuitable for drinking, we are in miserable condition so please take suitable action regarding my complaint as early as possible. Thanking you Sunita [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
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        M
        mahendra
        from Gurgaon, Haryana
        Mar 28, 2015
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        Address: New Delhi, Delhi

        I am from KG-3 Vikaspuri, the water you provided today smells like sewage water, we can not use it even for toilet purpose. You boast your self like you are providing mineral water and ask us to not to use a ground water. The water condition is pathetic so rectify this problem as soon as posible because you always send this kind of water 3-4 times in a month. This will cause severe diseases in our society. So please improve your Water Quality.
        Delhi Jal Board customer support has been notified about the posted complaint.
        Delhi Jal Board use to send this type of water.
        This is real image of delhi jal board. u r providing 20kl free water, this does not mean that u will provide these kind of water. it will take us 10 step back.
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          shri caman lal
          from Gurgaon, Haryana
          Mar 28, 2015
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          Ref to the above bill no & our K no. [protected], We are depositing the payment of the above bill no UNDER PROTEST FOR THE AMT OF RS 17467 Without surcharge waiver scheme .Thru cheque no 447127date (23/3/2015) But we are forced to deposit this amount as we feel this amount is on a higher side as per our usage, Ref to the detail of the deposited by us as under[protected]
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            T
            T K SHARMA
            from Bhubaneshwar, Odisha
            Mar 28, 2015
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            Address: New Delhi, Delhi

            Delhi Jal Board - Dirty water/Smell like Sewage Water please solve the issue ASAP. Dirty water with Smell like Sewage Water I am resident of WZ-24B om vihar phase-4 uttam nagar, New delhi-110059. We are getting dirty/contaminated/sewer water from the water pipeline since last 1(one) months..I would request you to please take immediate remedial action because in such situation an epidemic cannot be ruled out after using such water. FROM: All residents of Om Vihar Phase -4 Uttam nagar New Delhi-110059 and many time Problem discussed with MLA Shri Naresh Balyan after that we did not resolve our above said problem . you are requested to please to take immediate action asap
            Delhi Jal Board customer support has been notified about the posted complaint.
            Delhi Jal Board - Dirty water/Smell like Sewage Water please solve the issue ASAP.


            Dirty water with Smell like Sewage Water I am resident of WZ-24B om vihar phase-4 uttam nagar, New delhi-110059. We are getting dirty/contaminated/sewer water from the water pipeline since last 1(one) months..I would request you to please take immediate remedial action because in such situation an epidemic cannot be ruled out after using such water. FROM: All residents of Om Vihar Phase -4 Uttam nagar New Delhi-110059 and many time Problem discussed with MLA Shri Naresh Balyan after that we did not resolve our above said problem . you are requested to please to take immediate action asap
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              kp90
              from Delhi, Delhi
              Mar 27, 2015
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              Address: New Delhi, Delhi

              Respected sir, I am a resident of jawahar nagar, delhi -7 A few days back a person from delhi jal board came to take the readings so as alway i went up to the door and he then did what he was here for but meanwhile that guy didnt even check the readings properly and just by his own mind he wrote a certain reading...and also he said the meter of water was dusty...but sir let me tell u he didnt record the right readings and also if the meter is dusty the how did he record the readings...this guy should be chucked out and also do tc of my bill...
              Delhi Jal Board customer support has been notified about the posted complaint.
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                bobby1979
                from Mumbai, Maharashtra
                Mar 26, 2015
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                Address: New Delhi, Delhi

                Hi Sir / Madam, I would request to you, I Hari Mala, W/o Mohan Singh, R/o Rz -121B, Raj Nagar -1, Street no. 4, Palam Colony, New Delhi-110045, And my water bill K.NO. [protected]. I checked my latest water bill online of Rs.1905/- In words :- One thousand nine hundred and five rupees. For Aug-2014 to March 2015.but we didn't get the water from your supply line from last one year, there's DJB supply line is blocked from last 11 to 12 months. you can come and check out the position of supply water. we are getting the water from tankers from last one year. so why we pay over charged amount.kindly correct our water bill ASAP. Thanks & Regards. Hari Mala [protected], [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  subhajit bera
                  from Delhi, Delhi
                  Mar 26, 2015
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                  Address: New Delhi, Delhi

                  i made my payment yesterday but i didnt receive my payment receipt
                  Merchant Order number: [protected]
                  Citrus Reference Number: CTX[protected]
                  Order Amount: 200.89 INR
                  Transaction Date & Time: Mar 25, 2015 06:03:31 PM
                  I request please solve my problem as soon as possible
                  +1 photos
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                    arvind2701
                    from New Delhi, Delhi
                    Mar 26, 2015
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                    Address: New Delhi, Delhi

                    Dirty water with Foul Smell I am resident of om vihar phase-4 uttam nagar, New delhi. We are getting dirty/contaminated/sewer water from the water pipeline since last 6-8 months..I would request you to please take immediate remedial action because in such situation an epidemic cannot be ruled out after using such water. FROM: All resediants o[censored]ttam nagar.
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Delhi Jal Board - Dirty water/Smell like Sewage Water please solve the issue ASAP.


                    Dirty water with Foul Smell I am resident of New Ashok Nagar, New Delhi. We are getting dirty/contaminated/sewer water from the water pipeline since last 15 Days..I would request you to please take immediate remedial action because in such situation an epidemic cannot be ruled out after using such water. FROM: O.D.Upadhyay, B-134, New Ashok Nagar Delhi-96
                    Mobile No.[protected]
                    Delhi Jal Board - Dirty water/Smell like Sewage Water please solve the issue ASAP.


                    I am resident of New Ashok Nagar, New Delhi-110096. We are getting Dirty/contaminated/sewer water from the water pipeline since last 2 Month..I would request you to please take immediate remedial action because in such situation an epidemic cannot be ruled out after using such water.No Complant resolves till Date.
                    FROM: O.D.Upadhyay, B-134, New Ashok Nagar Delhi-96
                    Mobile No.[protected]
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                      Naveen Gupta
                      from Delhi, Delhi
                      Mar 25, 2015
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                      Address: New Delhi, Delhi

                      Dirty water with Foul Smell I am resident of Sanjay Mohalla, Bhajanpura. We are getting dirty/contaminated/sewer water from the water pipeline since last 15 days.I would request you to please take immediate remedial action because in such situation an epidemic cannot be ruled out after using such water. FROM:Naveen Gupta MOBILE:[protected]
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                        manroy
                        from Gurgaon, Haryana
                        Mar 25, 2015
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                        Address: New Delhi, Delhi

                        सर हमारे घर एस-138, स्कूल ब्लॉक, शकर पुर, दिल्ली-110092, मे दिल्ली जल बोर्ड का पानी पिछले एक महीने से सीवर के पानी की तरहा आ रहा है! जो पिछले कुछ दिनो से इतना गंदा हो गया है की उसको इस्तेमाल करने मे घर के कई सदस्यो को महामारी के जेसी समस्या होने लगी है? अगर पानी इसी तरहा से गंदा आता रहा तो किसी ना किसी को हॉस्पिटल मे दाखिल करना पड सकता है! अंत आपसे अनुरोध है की आप इस समस्या का जल्दी कोई हल निकाले. आपका अभारी मनोज कुमार इंद्रा निवास, एस-138, स्कूल ब्लॉक, शकर पुर, दिल्ली-110092 फोन न.[protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        देल्ही जल बोर्ड - दिल्ली जल बोर्ड का पानी गंदा आ रहा है


                        मान्यवेर 02 अप्रेल 2015
                        सर हमारे घर के न.[protected], एरिया कोड: ए-1/ लाजपत नगर, 752 सनलाइट कॉलोनी न.2, वॉर्ड न. 156, हरी नगर आश्रम, नई दिल्ली 110014, मे दिल्ली जल बोर्ड का पानी पिछले 5 दिनो से सीवर के पानी की तरहा आ रहा है! जो पिछले कुछ दिनो से इतना गंदा हो गया है की उसको इस्तेमाल करने मे घर के कई सदस्यो को महामारी के जेसी समस्या होने लगी है? अगर पानी इसी तरहा से गंदा आता रहा तो किसी ना किसी को हॉस्पिटल मे दाखिल करना पड सकता है! अंत आपसे अनुरोध है की आप इस समस्या का जल्दी कोई हल निकाले.
                        आपका अभारी लख़मी चन्द 752 सनलाइट कॉलोनी नो.2, वॉर्ड न. 156, हरी नगर आश्रम, नई दिल्ली 110014, मोबाइल [protected]
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                          aggamit1004
                          from New Delhi, Delhi
                          Mar 24, 2015
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                          Address: New Delhi, Delhi

                          Dear Sir During the current month visit on 6th marhc 2015, meter reader note the meter reading 225 for Meter ( K No ) [protected] and last reading on 13th Dec of 2014, its was 201. So that the biliing should be of 24 reading instead of 54 reading. Request to you please correct the billing and provide the corrected invoices because till date my reading is not 255 ( 201+ 54 Units) Thanks Amit K Aggarwal [protected]
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                            AK Badola
                            from Hyderabad, Telangana
                            Mar 24, 2015
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                            Dear sir, In Delhi Jalboard's website 'http://delhijalboard.nic.in/djbdocs/help_desk/information.htm#PURAM' the mobile number of JE Pradeep Kumar '[protected]' is wrongly entered, whenever we call on this number the person used to say that you have dialed wrong number. Please correct the same.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              B Chattopadhyay
                              from Gurgaon, Haryana
                              Mar 23, 2015
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                              Address: New Delhi, Delhi

                              Please note our subject complaints registered on 13/03 are already past 7 days. The quality of initial water coming for first 10-15 minutes is still same. Please look at the pictures of black water; want to understand : 1. Why DJB people have casually updated records stating water supply is fine, without consulting us (the Sheikh Sarai Phase-1 residents who've actually lodged the complaints) ? 2. Why is there no effort to visit the site (MIG Flats) at the correct time between 06:05-06:15 PM or 06:20-06:30 AM when the initial bad water is actually coming from the taps; and at other times few visits were done by multiple people asking us and our neighbours to show evidence or to store bad water. 3. And when we've stored that stinking water why has no one come in last 5 days ? 4. We've to flush off the bad water for first 20-25 mins till the quality somewhat improves, this is leading to huge water wastage and inflating our water bills to 2-2.5 times; with the 10% hike in papers last week we'll just end up paying even more. Are we responsible for paying for this water which is not consumable ? We've already written 2 times at watercare.mnws.online.com. On Saturday we also visited DJB, Saket Revenue Office with water sample and the officials there as well agreed looking at the sample that the water was not worth moping house floors with, let alone bathing or drinking... Today and Saturday we've also emailed at your CEO's Id : watercare.mnws.online.com Still no action or even response ? It is absolutely wrong on part of DJB to ignore something as basic as people's rights to clean hygienic water supply when we pay all our bills before time. We need our problem resolved before people start falling sick. With Regards Shaswati Chattopadhyay Resident : Sheikh Sarai Phase-1
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                                naveennsit89
                                from Delhi, Delhi
                                Mar 23, 2015
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                                Address: New Delhi, Delhi

                                Hello sir I am naveen kumar sharma residence o[censored]ttam nagar (Address : G-84 school road uttam nagar new delhi -110059) .From the last few days I am registering my complaints on 1916 number .My reference number are[protected], [protected],[protected] .But jal board team not taking any steps .Actually All sever are block and there is spreed of diseases like malaria, viral .Children are not able to play outside.could you please take a necessary steps Thanks Naveen [protected] G-84 school road uttam nagar new Delhi -11059
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                                  rastogi anuj
                                  Mar 23, 2015
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                                  Address: New Delhi, Delhi

                                  Sir, I would like to draw your kind attention towards K No. [protected]. In which i had applied to mutate the name from mool singh to ravinder kumar and DJB changed the name.After that i paid two bills with name ravinder kumar. Bill date 25 august, 2014, billno.[protected] I have also paid mutation fees of bill no[protected] with cash receipt no.[protected]. Bill date 9 november, 2014 pay receipt no.[protected] But the name has revert to mool singh[incorrect name]. ravinder kumar [correct name]. Thanking you.
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                                    rakesh h shah
                                    from Noida, Uttar Pradesh
                                    Mar 23, 2015
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                                    Address: New Delhi, Delhi

                                    My first name and that of my neighbour staying below us is the same i.e Rakesh. I noticed that in his bill my mobile number has been given as his contact number. I request you to delete the same and change your records. My Meter Number is [protected] and full name is Rakesh Harakchand Shah. My mobile number is [protected]. My neighbours meter number is [protected] and full name appearing on his bill is Rakesh Kumar.
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                                      Bhisham Saini
                                      from Delhi, Delhi
                                      Mar 23, 2015
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                                      Address: New Delhi, Delhi

                                      Dear concern person, My self Anubha Gambhir R/O 6(F/F), Begum pur Delhi NEW KNO [protected], sir my bill is receive for dec.2014 is 70438, and according to your information if i paid this due bill payment so i will get discount on that, but when i visit to Delhi jal broad they refused to give me any discount which was mentioned by u through ad. and radio. i am very old nd not able to go regularly nd not i am not so much rich who can pay 70438 amount. this bill is wrongly generated, , please help me on this matter and relief me as soon as possible from this problm. For any query you can call me Name - Anubha Gambir +91 [protected]
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                                        abhishekbolt
                                        from Chennai, Tamil Nadu
                                        Mar 23, 2015
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                                        Address: New Delhi, Delhi

                                        Due to blockage of sewer, dirty water is flowing on the streets around our pocket. Please do the needful immediately. Name :- ABHISHEK NIRVAM Address :- A-56, RADHEY SHYAM PARK EXTN., GALI NO.4, NEAR JAGAT PURI STATION, KRISHNA NAGAR, DELHI -110051 contact no. [protected]
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