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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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B
B Chattopadhyay
from Gurgaon, Haryana
Mar 23, 2015
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Address: New Delhi, Delhi

Please note our subject complaints registered on 13/03 are already past 7 days. The quality of initial water coming for first 10-15 minutes is still same. Please look at the pictures of black water; want to understand : 1. Why DJB people have casually updated records stating water supply is fine, without consulting us (the Sheikh Sarai Phase-1 residents who've actually lodged the complaints) ? 2. Why is there no effort to visit the site (MIG Flats) at the correct time between 06:05-06:15 PM or 06:20-06:30 AM when the initial bad water is actually coming from the taps; and at other times few visits were done by multiple people asking us and our neighbours to show evidence or to store bad water. 3. And when we've stored that stinking water why has no one come in last 5 days ? 4. We've to flush off the bad water for first 20-25 mins till the quality somewhat improves, this is leading to huge water wastage and inflating our water bills to 2-2.5 times; with the 10% hike in papers last week we'll just end up paying even more. Are we responsible for paying for this water which is not consumable ? We've already written 2 times at watercare.mnws.online.com. On Saturday we also visited DJB, Saket Revenue Office with water sample and the officials there as well agreed looking at the sample that the water was not worth moping house floors with, let alone bathing or drinking... Today and Saturday we've also emailed at your CEO's Id : watercare.mnws.online.com Still no action or even response ? It is absolutely wrong on part of DJB to ignore something as basic as people's rights to clean hygienic water supply when we pay all our bills before time. We need our problem resolved before people start falling sick. With Regards Shaswati Chattopadhyay Resident : Sheikh Sarai Phase-1
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    naveennsit89
    from Delhi, Delhi
    Mar 23, 2015
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    Address: New Delhi, Delhi

    Hello sir I am naveen kumar sharma residence o[censored]ttam nagar (Address : G-84 school road uttam nagar new delhi -110059) .From the last few days I am registering my complaints on 1916 number .My reference number are[protected], [protected],[protected] .But jal board team not taking any steps .Actually All sever are block and there is spreed of diseases like malaria, viral .Children are not able to play outside.could you please take a necessary steps Thanks Naveen [protected] G-84 school road uttam nagar new Delhi -11059
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      rastogi anuj
      Mar 23, 2015
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      Address: New Delhi, Delhi

      Sir, I would like to draw your kind attention towards K No. [protected]. In which i had applied to mutate the name from mool singh to ravinder kumar and DJB changed the name.After that i paid two bills with name ravinder kumar. Bill date 25 august, 2014, billno.[protected] I have also paid mutation fees of bill no[protected] with cash receipt no.[protected]. Bill date 9 november, 2014 pay receipt no.[protected] But the name has revert to mool singh[incorrect name]. ravinder kumar [correct name]. Thanking you.
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        rakesh h shah
        from Noida, Uttar Pradesh
        Mar 23, 2015
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        Address: New Delhi, Delhi

        My first name and that of my neighbour staying below us is the same i.e Rakesh. I noticed that in his bill my mobile number has been given as his contact number. I request you to delete the same and change your records. My Meter Number is [protected] and full name is Rakesh Harakchand Shah. My mobile number is [protected]. My neighbours meter number is [protected] and full name appearing on his bill is Rakesh Kumar.
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          Bhisham Saini
          from Delhi, Delhi
          Mar 23, 2015
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          Address: New Delhi, Delhi

          Dear concern person, My self Anubha Gambhir R/O 6(F/F), Begum pur Delhi NEW KNO [protected], sir my bill is receive for dec.2014 is 70438, and according to your information if i paid this due bill payment so i will get discount on that, but when i visit to Delhi jal broad they refused to give me any discount which was mentioned by u through ad. and radio. i am very old nd not able to go regularly nd not i am not so much rich who can pay 70438 amount. this bill is wrongly generated, , please help me on this matter and relief me as soon as possible from this problm. For any query you can call me Name - Anubha Gambir +91 [protected]
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            A
            abhishekbolt
            from Chennai, Tamil Nadu
            Mar 23, 2015
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            Address: New Delhi, Delhi

            Due to blockage of sewer, dirty water is flowing on the streets around our pocket. Please do the needful immediately. Name :- ABHISHEK NIRVAM Address :- A-56, RADHEY SHYAM PARK EXTN., GALI NO.4, NEAR JAGAT PURI STATION, KRISHNA NAGAR, DELHI -110051 contact no. [protected]
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              Address: New Delhi, Delhi

              To, Date: 22/03/15 The ZRO Delhi Jal Board Kakrola Mode, New Delhi Subject: Application for excessive bill of wrong water consumption. Respected Sir/Madam, With all due respect, I would like to draw your kind attention towards the excessive bill of wrong water consumption category being sent to me. My details are as follow. Residence E-3/7, Raja Puri, Uttam Nagar, New Delhi-59 Zone / MR Code: SW1/331/METERED Area...
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              Paramjee
              from Delhi, Delhi
              Mar 22, 2015
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              Address: New Delhi, Delhi

              I am a resident of house no. A-133/4, 2nd floor, Dilshad Colony, DELHI-110095.We are getting very dirty quality of water which is not able to drink or to use of any other daily needs. We are getting this type of water from many years before. The dirty water mainly comes in the evening near by 6 pm. Please take a strict action against this otherwise it may be a main source of many epidemic and diseases. Yours truly Param Jeet Khanna.
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                A
                aslam h
                Mar 22, 2015
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                Address: New Delhi, Delhi

                Delhi Jal Board - Dirty Smelly Water |I-1/60 Budh Vihar phase 1 Delhi 110086 I-1/60 Budh Vihar Phase-1 Delhi-110086 respected sir/madam I am one of the resident of I-1/60 Rajni Gupta Road Road which comes under the Budh Vihar Phase 1 area. Our area is suffering from highly dirty and smelly water from past two week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised. We hope that our government will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES Yours truely, Aslam Resident of INDIA
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                  aksabharwal
                  from Udaipur, Rajasthan
                  Mar 21, 2015
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                  Address: New Delhi, Delhi

                  In K No[protected] water connection, bill meter no is not entered( NA) and bill is charged as on STD Average bases The installed Meter of DJB is in working order. It is requested the Meter no may please be added so that correct consumption charges as per reading may be paid in time . +[protected]
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                    P
                    priya jain 3690
                    Mar 21, 2015
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                    Address: New Delhi, Delhi

                    Chief Executive Officer, Delhi Jal Board Dear sir, I, consumer with New KNO [protected] and Meter No. 2013A2080130 at B. K. 11( West) Shalimar Bagh, Delhi-88, wants to bring to your notice that i am not using water through that water motor for the last 2 months but still i m getting High Water consumption charges. i Also went to Ashok Vihar division with Written Letter to request to check my meter at my premise but they didn't accept that complaint and said ' there is no need to give letter, u will not get any response'. I recently. Received bill dated 13 March with amount 31000.00 which is totally incorrect. I request to please accept my complaint and soon send your line- men at our premise to check water meter. Thanks & Regards Sanjay Jain [protected]
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                      Mukesh Kumar 9811
                      Mar 21, 2015
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                      Dear Sir/Madam As per my records I have paid Rupees 9011 by cheque on 13/03/15 cheque no.649223 .But still new bill sent by DJB on 10/03/15 including arrear rupees 9010.22 .This is wrong bill .That why, I request to you please sent new bill with rectify asap .
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                        CA Sonia Kapoor
                        from Agra, Uttar Pradesh
                        Mar 21, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir, Our house is situated in B-block, Mans ram Park, Uttam Nagar Area. Presently their is no water supply through pipelines but by Tankers in a week Problem is with the regularity of Tankers. Vehicle no 7153 is giving delivery to our area on Saturday morning. but many times he missed to deliver water. Today on 21.03.2015 also we have not supplied water. How can we manage to drink water. Please deliver water to us. Kindly help us, to provide water through pipelines for long term. Thank you Pinki Devi Ph. no.[protected]
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                          Susmit Pal
                          from Haridwar, Uttarakhand
                          Mar 21, 2015
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                          Address: New Delhi, Delhi

                          Dear Sir / Mam As per my record I have paid all my water bill paid in time and till date my dues also NIL, I was paid my last bill payment on[protected] through E-net, but suddenly i was received a message for my dues amount of Rs. 9, 023.00 for March bill. Please clearify how its showing my dues of Rs. 9023.00. If you see my all monthly bill then its easily short out my issue. I am waiting for your confirmation.
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Dear Sir / Mam

                          As per my record I have paid all my water bill paid in time and till date my dues also NIL, I was paid my last bill payment on[protected] through E-net, but suddenly i was received a message for my dues amount of Rs. 9, 023.00 for March bill on[protected]. Please clearify how its showing my dues of Rs. 9023.00.

                          If you see my all monthly bill then its easily short out my issue.

                          I am waiting for your confirmation.
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                            kunaldeswal
                            from Delhi, Delhi
                            Mar 20, 2015
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                            Address: New Delhi, Delhi

                            I m a resident of HNo. A-52 Nangloi, Extention-4 Delhi-110041.THE SEWER OF OUR AREA IS BLOCK AND MOST OF TIME IT COME OUT.This happens in every 2-3 days because of a dairy running in our street. The owner of dairy flush out the dung cakes and all other waste stuff in the residential sewer due to which when sewer overflows in street, foul smell is all over there along with dirty water which could lead to a disease if not prevented within time.As the main sewer is near to my house it also blocks my inside house sewer which leads to foul smell. Please take urgent steps in this regard. I have also lodged complaint to DJB with reference no.[protected].

                            Thanks & Regards
                            Ajit Singh
                            Contact No. - [protected]
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                              rajputpriyansh
                              from delhi, Delhi
                              Mar 19, 2015
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                              Address: New Delhi, Delhi

                              I am a resident of house no 57, master rishal singh wali gali, v.p.o palla DELHI-110036 we are getting very dirty quality of water which is not able to drink or to use of any other daily needs. We have complaint about it recently, but there is no more.. Effect of our complaint.we are getting this type of water from many years before. The dirty water mainly comes in the morning near by 7 am. Please take a strict action against this otherwise it may be a main source of many diseases. Yours truly Pankaj Kumar Chauhan.
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                                shishupal12345123
                                from Delhi, Delhi
                                Mar 19, 2015
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                                Address: New Delhi, Delhi

                                sir, i am a resident of 341/59/2, delhi (new address- c-27, kanti nagar, krishna nagar delhi 51). My new KNO is- [protected]. No one comes at my home for meter reading and we recieve meter bill with "STOPPEd" status and the bill we recieve is much more than the water we consume. We have mentioned in our DJB account that we are working and are available at home after 02:30 pm. Pls look into the matter.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                sir,
                                i am a resident of 341/59/2, delhi (new address- c-27, kanti nagar, krishna nagar delhi 51). My new KNO is- [protected]. No one comes at my home for meter reading and we recieve meter bill with "STOPPEd" status and the bill we recieve is much more than the water we consume. We have mentioned in our DJB account that we are working and are available at home after 02:30 pm. Pls look into the matter.
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                                  Rahul Chaudhary
                                  from Noida, Uttar Pradesh
                                  Mar 19, 2015
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                                  Address: New Delhi, Delhi

                                  This is to bring to the kind notification that the residents of the following mentioned colony have been receiving the contaminated water supply for the last few days. OLD KARDAMPURI VILLAGE WARD- Babarpur(260 ) ASSEMBLY CONSTITUENCY – Babarpur(67) SECTION DETAILS- kaccha marg jyoti nagar old kardampuri ZONE- Shahadara North STREET NO 3 Despite the complaints the resolution is not yet been done. Request to Kindly resolve it on the urgent basis Rahul Chaudhary Advocate Shahdara Bar Association
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                                    aabhilasja
                                    from Gurgaon, Haryana
                                    Mar 19, 2015
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                                    Address: New Delhi, Delhi

                                    I am a resident of 1641/14 Govind Puri, Kalkaji district of south Delhi. We are receiving sewage mixed water, a kind of sewage water which is too dirty that we are'nt able to use it since a week time. So i kindly request you to take an immediate action upon this situation as we are unable to use that water it may lead to several epidemic conditions.
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                                      Sunder Lal Aroroa
                                      from Delhi, Delhi
                                      Mar 18, 2015
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                                      Address: New Delhi, Delhi

                                      I am resident of 47-A, MCD Flats, opposite St. Stephen Hospital, Boulevard Road, Delhi-54. We are getting very dirty and contaminated water from the water pipeline of Delhi Jal Board adjacent to the Butlar Sr. Sec. School. It may be very harmful and in such situation, there is a risk of epidemic in the colony. We would request you to kindly take immediate remedial action. Sunder Lal Arora M-[protected]
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