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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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R
Rakesh Makhija
from Agra, Uttar Pradesh
Dec 29, 2014
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Address: New Delhi, Delhi

Re: K No. [protected] I have been complaining for the last three months for my defective meter which is showing high reading and being charge very high amount in my regular bill I am paying. My average consumption is 30 units per month whereas I am charged for 90 units which is very high. I have earlier given my complaint vide Dy No.1509 dated 18.10.2014 but nothing has been done so far. I would once again request you to get my water meter checked from Delhi Jal Board Lab and correct bill is to be sent for payment. However, as a gesture of goodwill I have been making all payments and request you to adjust excess payment in my next bills.
Aug 14, 2020
Complaint marked as Resolved 
Delhi Jal Board customer support has been notified about the posted complaint.
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    shankernailwal
    from Gurgaon, Haryana
    Dec 27, 2014
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    Address: New Delhi, Delhi

    My Self Shanker Dutt Nailwal My Delhi Jal Board K NO. is [protected] . My Address 178-M/2, ward -2 Mehrauli, Delhi show in this K NO SHANKER DUTT NAILWAL instead of 178M/20, WARD NO -2 MEHRAULI, DELHI Kindly correct My ADDRESS on this K NO for further update.
    Delhi Jal Board customer support has been notified about the posted complaint.
    Delhi Jal Board - ADDRESS CORRECT
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    Add a Comment shankernailwal on Dec 27, 2014


    My Self Shanker Dutt Nailwal My Delhi Jal Board K NO. is [protected] . My Address 178-M/2, ward -2 Mehrauli, Delhi show in this K NO SHANKER DUTT NAILWAL instead of 178M/20, WARD NO -2 MEHRAULI, DELHI Kindly correct My ADDRESS on this K NO for further update.
    Complaint Status

    [Dec 27, 2014] Delhi Jal Board customer support has been notified about the posted complaint.
    MY CORRECT ADDRESS IS 178 M-20 WARD NO 2 MEHRAULI NEW DELHI 110030
    MY K NO [protected] & ADD MY MOBILE NO [protected]
    MY CORRECT ADDRESS IS 178 M-20 WARD NO 2 NEW DELHI 110030
    MY K NO [protected]
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      shankernailwal
      from Gurgaon, Haryana
      Dec 27, 2014
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      Address: New Delhi, Delhi

      My Self Shanker Dutt Nailwal my Delhi Jal Board K NO. is [protected] . My name show in this K NO SHANKER DUTT NELWAL instead of SHANKER DUTT NAILWAL Kindly correct my name on this K NO and add my Cell no [protected] for further update.
      Aug 14, 2020
      Complaint marked as Resolved 
      Delhi Jal Board customer support has been notified about the posted complaint.
      Delhi Jal Board - CORRECTION IN NAME & ADD MOBILE NO.

      Add a Comment shankernailwal on Dec 27, 2014


      My Self Shanker Dutt Nailwal my Delhi Jal Board K NO. is [protected] . My name show in this K NO SHANKER DUTT NELWAL instead of SHANKER DUTT NAILWAL Kindly correct my name on this K NO and add my Cell no [protected] for further update.


      Submit Close
      My Self LEELA DHAR my Delhi Jal Board K NO. is [protected] . Kindly add my Cell no [protected] for further update.
      My Self AFSER ALI my Delhi Jal Board K NO. is [protected] . Kindly CHANGE my Cell no [protected] to [protected] for further update.
      MY Self Desraj Arora My DELHI JAL BOARD K. NO. IS [protected]. Kindly
      Change My Mobile NO.[protected] TO [protected] For Further Update.
      MY Self Abdul Mueez Khan, My DELHI JAL BOARD K. NO. IS .[protected]. Kindly
      Change My Mobile NO.[protected]TO [protected] For Further Update.
      MY Self SMT KARUNA TOMAR, My DELHI JAL BOARD K. NO. IS [protected]. My name is showing in DJB SMT KUNANA TOMAR insteadof SMT KARUNA TOMAR Kindly
      Change My NAME AND Mobile NO.[protected] For Further Update

      Thanks
      Awaited your quick response..
      MY Self SMT KAMLA PALIWAL, My DELHI JAL BOARD K. NO. IS [protected]. My Mobile NO is showing in DJB is [protected] instead of [protected] Kindly Change My MOBILE NO to [protected] for all Further Update

      Thanks
      Awaited your quick response..
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        Mrs Neelam Verma
        from Gurgaon, Haryana
        Dec 27, 2014
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        Address: New Delhi, Delhi

        Hi Sir Request you to please assist There is no water supply in West Patel Nagar 8 block since Wednesday It is causing a lot of problems and inconvenience. Please help us, please. All the customer care numbers are not connecting
        Aug 14, 2020
        Complaint marked as Resolved 
        Delhi Jal Board customer support has been notified about the posted complaint.
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          P
          pankaj.kochhar
          from Delhi, Delhi
          Dec 26, 2014
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          Address: New Delhi, Delhi

          sir, It is bring to your kind notice that a temporary delhi jal board cabin is situated on pedestrian footpath on service road of nawada metro station, it become hindrance for commuter and create shabby look in and around the above area.Kindly remove this cabin as early as possible to avoid inconvenience for commuters. REGARDS Station manager Nawada metro station EMAIL ID:[protected]@dmrc.org
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            R
            rajesh ahuja
            from Delhi, Delhi
            Dec 24, 2014
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            Address: New Delhi, Delhi

            Dear Sir, There has been no water supply for the last two days in the above area. Kindly inform at what timings water will be supplied and reason for no water supply. Kindly supply water tanker at 7/30South Patel Nagar, New delhi near PATEL NAGAR METRO STATION till normal water supply is restored. WATER IS TOPMOST REQUIREMENT AND NECESSITY FOR EVER CITIZEN, With warm regards RAJESH AHUJA [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            Delhi Jal Board customer support has been notified about the posted complaint.
            Dear Sir, There has been no water supply for the last six days in B-276, New Ranjeet Nagar. Kindly check out the water supply line and take necessary action at the earliest, With warm regards Harish Kumar [protected]
            Dear Sir, please note that there is no water supply for past one n half month, we have already file the complaint also, but there is no action taken by any of the team.Mid night we have also tried to check the but dirty water supply is there . there are no other to get the water as the lanes are very small that gov.water supply can be used .

            Request you to take an action on urgent basis.

            Regards
            Neha Chhillar
            Ranjit nagar gali no 15
            Sir,
            There is no water supply in ranjit nagar area, douth patel nagar..specifically gali no. 10..kindly inform about the water timings and resolve the issue...
            Thanking you in anticipation
            Mansi
            Gali no. 10
            Ranjit nagar
            South patel nagar
            Sir,
            There is no water supply in shiv chowk ranjeet nagar, south patel nagar and i have no idea about the timings of water supply...Kindly inform about the timings and resolve the issue
            With warm regards
            Siddharth shukla
            Shiv chowk ranjeet nagar
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              A
              arti negi
              from Delhi, Delhi
              Dec 24, 2014
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              DFMT STATUS IN METER

              Address: New Delhi, Delhi

              Dear Sir/madam, we have to complaint to you regarding DFMT status on our meter, cause of our meter do not show a real meter reading and also bill amount, this issue exist from a long time. So kindly requested to you resolve this issue as soon as possible so that we can pay bill of fare meter reading. We appreciate of your valuable response. Best Regards, Sh. Iftakhar Alam 167/7, 3rd floor, united house, sarai jullena, New Delhi-...
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              sp purohit
              from Gurgaon, Haryana
              Dec 23, 2014
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              Address: New Delhi, Delhi

              I would like to bring your attention about billing problems. My bill not come to time to time I live at L-10 Sadatpur ext gali no 42, delhi - 94. I dont have receive any bill from delhi jal board since 15 may 2013. There is no option to view my outstanding bill on internet. I already submit all paper and meter waranty card and no to jal board office. but they said your bill is not generated. the jalboard person never come to see the meter reading .i request you to please send me my water bill .because It is not possible for me to give the whole outstanding at one time. Regards/ Surya prakash purohit
              Aug 14, 2020
              Complaint marked as Resolved 
              Delhi Jal Board customer support has been notified about the posted complaint.
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                Revant Soni
                from Gurgaon, Haryana
                Dec 23, 2014
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                Address: New Delhi, Delhi

                The problem is that sometimes the water is with some smell in it. The other problem is that of muddy water from the borewell in the area at certain points in time. Distribution system of water can be made more proper. To verify please contact: [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
                Dec 23, 2014
                Updated by Revant Soni
                This problem was seen while on a field visit to a nearby area and is just the test case of a project.
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                  A
                  amit_kumar5
                  from Delhi, Delhi
                  Dec 23, 2014
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                  Address: New Delhi, Delhi

                  Respected sir/madam Amit kumar on 23 December 2014 J-45 SL/2 Dilshad colony New.Delhi -110095 Dear sir, I inform your that our meter meter is not working properly then bill is very high amount so please help me. kindly your needfull action. Amit kumar (M) [protected]
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    RaginiSgupta
                    from Gurgaon, Haryana
                    Dec 22, 2014
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                    Address: New Delhi, Delhi

                    I am resident of B-3 Block Janak Puri, The row that houses, House no 67 to 89 has very bad and smelly water supply between houses no 75 to 79 for what I know of, it’s really bad, not even fit to be used in the toilets. Would request to take action and help us.
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                      M
                      Mohinder Talwar
                      from Delhi, Delhi
                      Dec 22, 2014
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                      The Water Meter Reader Mr. Ashwini of West Patel Nagar does not record the actual reading and submit the reading as he may deem fit. My average consumption is 21 units per month while the consumption given by the meter reader for the period 20 May to 23 Aug 2014 (3 months) as 9 units per month and from 23.8.14 to 16 Oct, 2014 (less than 2 months) as 16 units per month. Both the readings given by him are submitted by him by his own presumption and not by visiting the premises. My water reading as on today is.i.e.. 20.12.14 is 1300. My bill may please be regenerated w.e.f. from 20th May 2014 and settled on the basis of actual reading. The water reader may be directed to contact me on my mobile [protected] for taking the reading of water meter. M.K. Talwar, DGM (Vigilance) ZONE wz2/128/metered Area Code A-9/Rajendra Nagar New K No. [protected]. New Bill on the basis of actual reading w.e.f. 20th May, 2014 may plase be generated and the above mentioned bills may please be cancelled.
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                        shaifali goyal
                        from New Delhi, Delhi
                        Dec 21, 2014
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                        Address: New Delhi, Delhi

                        Dear Mam/Sir, This is in reference to our water bill. We got the bill amt. of rs. 4092/- . Requesting you to kindly check pur reading once again as we are paying our bill on countinuous basis without any delay & their is no any pending amt. o[censored]s. Our bill is always be like 200-400rs/. only . But this it exceed 8 times of the regular bill amt. As a general people you can think it is big amt. & not possible for us to pay this. How can it be from 400 to 4000/- Please see the matter on urgent basis and send us the correct bill to us. Please do the needful. Regards, Shiv Shankar Gupta [protected]/[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          K
                          K.K.Mendiratta
                          from New Delhi, Delhi
                          Dec 21, 2014
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                          Address: New Delhi, Delhi

                          I, am resident of E-89 Lajpat Nagar-II, the rain water sewer line on the backside of E-89 up to E-92, Lajpat Nagar-II is choked and needs immediate cleaning as the contaminated water is a big Health Hazard and is a big breeding place for the mosquito. Please note that some of the covers are also broken and needs replacement.Please also note that this Sewer Line is never cleaned up ever since it was constructed.You are therefore requested to attend to this call as soon as possible, Thanks K.K.Mendiratta R/O E-89, Lajpat Nagar-II.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            D
                            Deepak Batheja(D.K)
                            from Delhi, Delhi
                            Dec 20, 2014
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                            Address: New Delhi, Delhi

                            Respected Sir, This is for your kind information that we live in DDA Flats Madangir, Dr.Ambedkar nagar, New delhi-110062. We have severe shortage of water supply in our locality from last 2 days. Due to which we are unable to do all daily works. please do the needful as soon as possible to rectify our problem of water supply in our locality. Thanking you, Yours Truly Deepak Batheja 18/494 DDA Flats madangir, Dr. Ambedkar Nagar, New delhi-110062. Cont.[protected], Mail id:- deepak.[protected]@gmail.com
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              raina123
                              from Mumbai, Maharashtra
                              Dec 19, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Dear Sir we have seen your invoice in name of smt kulwant kaur the said house is now with SO MANY flats and ALL FLATS HAVE INDIVIDUAL WATER METERS . THIS IS TO INFORM THAT THE SAID WATER METER WITH YOUR REMARKS READING =0 METER STAUS = NUW current consumption : 153 days units 80 bill amt rs 1860 METER NO = 15027496 ZONE SZ3/504/METERED HENCE THIS INVOUICE NEEDS TO BE CANCELLED AND NECESSARY ACTION TO BE TAKEN SO THAT IN FUTURE THE INVOICE IS NOT GENERATED .AND THE METER IF INSTALL MAY BE TAKEN BACK REPRESENTIVE R - 289 C GK-I
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                M
                                M.R,Rajoria
                                from Delhi, Delhi
                                Dec 19, 2014
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                                Water Bill for K.No.[protected] dated 02.09.2014 for Rs.5102/- was not based on the meter readings taken by the Meter Reader from 21.06.2013 to August, 2014. But it was deposited by me with the fear of disconnection. Current water bill dated 11.12.2014 for Rs.1216/- payable by 29.12.2014 intimated via SMS on my mobile No.[protected] has not been received till 19.12.2014. The meter reading as on 18.12.2014 was 183 units. DJB is not taking any action in this regard despite of lodging grievances.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Dec 19, 2014
                                Updated by M.R,Rajoria
                                Sir/Madam I am from Sector-11, Rohini, Delhi-110085.
                                Sir/Madam I am from Sector-11, Rohini, Delhi-110085. you are requested to kindly check/verify meter readings from Meter Reader's Book for the period 01.04.2013 to 20.06.2013(already paid Rs.464/- for 80 days/33 units), 21.06.2013 to 31.08.2014 and 01.09.2014 to 30.11.2014 respectively.
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                                  sanviverma
                                  from Gurgaon, Haryana
                                  Dec 19, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  SIR/MADAM, I'm from east delhi, customer KNO No. - [protected]. my water meter is working properly but last 2 years i have paid heavy amount due to Meter reading not being noticed. 2 or 3 years ago, A Person from MCD installed new meter and then i never got the bill on time. I visited many times to request for meter readings. On Saturdays they said, please come on Monday and Nothing happended on Mondays and Finally again we got a bill of high amount after a long long time duration which we can't afford. We met Senior most officials at office and he kept redirecting to various other officers. Again finally they asked us that nothing can be done, you pay this bill and then you will start getting regular bills. Again the same story, no bill since last 10 months.This is how the educated citizens at Delhi are being treated. The water is not in drinking condition, such after that this is the situation that you sent heavy amounts bill. Request you to resolve my issues. Either i should get a fixed amount bill or someone should note the meter reading. My KNO No. is [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    sanviverma
                                    from Gurgaon, Haryana
                                    Dec 19, 2014
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                                    Address: New Delhi, Delhi

                                    SIR/MADAM, I'm from east Delhi, customer KNO No. - [protected]. My water meter is working properly but last 2 years i have paid heavy amount based on incorrect meter reading. You can also check last bills detail and my water meter. We don't get the bill in time sequence. Request you to please check my request and take action to correct future bills and consider meter reading on bill. Regards Mamta
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Bill Id :[protected] Bill Dt 24-12-14 KNo. [protected] Name : sh N.C. Goel
                                    Respected sir, With refernce to above i would like to draw your attention towards high meter reading which results
                                    in high bill. Our bill is Rs. 3943/- which is huge comparative| to previous bills. I request you to please get it checked . I shall be highly thankful to you .

                                    Promila
                                    [protected]
                                    KNO NO--[protected]

                                    WATER BILL RECD OF RS 3634/- UP TO 31.01.2015 WHILE WE HAVE NOT STAYING AT MY HOME SINCE NOV-2014. AND THE MEAN TIME NOBODY CAME FROM YOUR OFFICE TO TAKE THE READING.

                                    IF I AM NOT USING WATER SINCE 3 MONTHS HOW CAN I GIVE THE WATER BILL OF RS 500-600/- PER MONTH.
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                                      kumartt
                                      from Delhi, Delhi
                                      Dec 18, 2014
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                                      Address: New Delhi, Delhi

                                      I am one of the resident of the Chilla Village DDA Mayur Vihar Phase-1, which comes under the Mayur Vihar Phase-1 JE, ward no 211.This is bring to your kind notice that our area is suffering/facing from highly dirty and smelly water from past more than one weeks, which is not even suitable for daily needs like drinking, washing and cleaning etcâ¦no one can think it drinking. It smells like it comes from sewage line. Please help us in this matter since it becoming a serious issue and already made some persons hospitalized. We hope that our government authorities will take some strict action against these serious issues. You are requested to take the matter seriously and do the needful action at earliest.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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