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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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D
dista
from Delhi, Delhi
Jun 2, 2014
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Address: New Delhi, Delhi

Sir/Madam, With all due respect, i would like to draw your kind attention towards the excessive bills of wrong water consumption category being sent to me. My details are as follows: Residence - K-98 New Mahaveer Nagar AREA CODE : A-12/Janakpuri K.No. : [protected] I am consuming the water for domestic purposes only for the last 18 years, but the bills are being sent to me for the mixed category use. Earlier, bills have been received by me for the domestic category(C-I) but from January 2011 the category for my water consumption have been changed from Domestic (C-I) to Mixed category (C-IA), As a result of which heavy bills are being received by me. today i have shocked when my neighbours check my bills & tell me the category of my bill sir i am paid Property tax & Electricity bills for residential purpose only for the last 18 years In view of the above, it is humbly requested to kindly enquire into this matter and change my water consumption category to previous category one. Yours truly, Narinder Singh K-98 Mahaveer Nagar New Delhi - 18 Mbl: [protected].
Aug 14, 2020
Complaint marked as Resolved 
Delhi Jal Board customer support has been notified about the posted complaint.
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    jeet3989
    from Mumbai, Maharashtra
    May 29, 2014
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    Address: New Delhi, Delhi

    Dear Sir, I Surjit Singh residential of B-1848, GF, Shastri Nagar, Delhi -110052 meter no.- NZ2/53/METERED. Sir my meter is residential waster usage. On 29th may 2014 two employees of Delhi Jal Board Came to check the reading and made a wrong complaint against us that the water usage is in category of residential with commercial activity having non-intensive use of water. They have seen a shop on the ground floor which is actually the property of first floor's person but they file the complaint against us (ground floor). we have also explained this thing to them that we don't have any link with that shop and moreover that we are not using water for shops also but they didn't listen to us.We also have a shop but no one is using our shop.Please take a look over this. With regards Surjit Singh
    Delhi Jal Board customer support has been notified about the posted complaint.
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      R
      Rambahadur
      from New Delhi, Delhi
      May 27, 2014
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      Address: New Delhi, Delhi

      I am living in Rohini sector-25, j.j.colony DelhI-85 from last 17 year. In my colony has Water pipeline but Delhi jal board supply the water by tanker. Even near our colony there is a pumping statIon of water, there we see everyday west water because of overflow. Why Jal board cannot Supply water through pipeline.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        Shishir Arora
        from Noida, Uttar Pradesh
        May 25, 2014
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        Address: New Delhi, Delhi

        Water supplied through pipelines is contaminated with red small insects visible to eyes.this is the problem faced by residents of navkranti aptments patparganj Delhi.This problem is also prevailing in aptments no. 6.KIndly rectify it immidiately
        Delhi Jal Board customer support has been notified about the posted complaint.
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          V
          vipul banmali
          from Delhi, Delhi
          May 21, 2014
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          Address: New Delhi, Delhi

          we are resident of SAINIK NAGAR E- BLOCK NAWADA UTTAM NAGAR NEW DELHI-59 facing the problem of water from last one year, one year back the pipe line of delhi jal board has been installed in our GALI, but till the no water inflow in the pipe line from delhi jal board...i had many time sms to DJB to resolve the problem but not solution till the time...so reqeusted to check with delhi jal board and resolve on asap ...because the minmum water is required on daily basis. REGARDS RESIDENT OF E -BLOCK SAINIK NAGAR UTTAM NAGAR VIPUL BANMALI
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            aartimea
            from Noida, Uttar Pradesh
            May 21, 2014
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            disconnection of pipe line

            Address: New Delhi, Delhi

            Hello, My name is Phoolwati, I am from Najafgarh.My Mobile no. is [protected] & [protected] I applied for new water connection for my home (Plot No-89B, Amar Vihar Colony Near Sai Baba Mandir, Najafgarh, Delhi - 110043. My new KNO is [protected] and I paid all my bills. Last week our connections from main pipe line has been disconnected by Delhi Jal Board Officials without any reason. When we asked them to connect it again they said we cannot...
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            sln
            from Delhi, Delhi
            May 20, 2014
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            Address: New Delhi, Delhi

            Sir, I reside in House No. 7-C, Chander Vihar, Patparganj, Delhi 92. Despite my request Bill against the water consumption provided us. In fact since one year bill provided us. You are requested to please arrange to send by mail if not possible to deliver personally/post. – Rajesh Gupta: e-mail: [protected]@gmail.com M.[protected].
            Delhi Jal Board customer support has been notified about the posted complaint.
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              nkjain
              from New Delhi, Delhi
              May 19, 2014
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              Address: New Delhi, Delhi

              DEAR SIR, COMPLAINT : REGISTERATION NO GNCTD/E/2014/02339 DATED[protected] W/R TO THE ABOVE I ADVISE THAT A PERIOD OF MORE THAN ONE MONTH PASSED BUT I HAVE NOT RECEIVED ANY RESPONSE /SANCTION /REPLY FROM DELHI JAL BOARD OR FROM YOUR OFFICE . I AM REALLY SHOCKED TO THINK WHAT IS HAPPENING . IS THERE NO ONE, EVEN TO REPLY THE FURTHER STATUS OF MY APPLICATION SHALL ONCE AGAIN REQUEST YOU TO LOOK INTO THE MATTER PERSONALLY AN EARLY ACTION IN THE MATTER WILL BE HIGHLY APPRECIATED NARENDER KUMAR JAIN M.-[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                D
                devin007
                from Delhi, Delhi
                May 16, 2014
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                Address: New Delhi, Delhi

                mera naam rakesh kumar hai mangla puri gaon me sare aam tracktor se 400 rs per tank chori kar kar ke bahar becha jaa raha hai or kaam ko anjaam dene walwwwwwwwwwwwwe rajasthan se aa k wywewhw wdhawnda kar rahe hai kya koi gaur karega iss baat ... rakesh jangra
                Aug 14, 2020
                Complaint marked as Resolved 
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                  R
                  Rajveer917
                  from Delhi, Delhi
                  May 5, 2014
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                  Excessive Bill

                  Address: New Delhi, Delhi

                  We have received a water bill of Rs 37, 801 for our connection at address G-2/31, Sector-11, Rohini for the period of 1 jul 2013 - 6 feb 2014 wihtout any reason. We have never received a bill for that much amount, Our Water bills always stayed under 3-4K . As per DJB they have been sending us provisional bills but I dont understand how all of a sudden the bill amount rose to 37801. Please help us in getting this resolved as nobody is ready...
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                  nkjain
                  from New Delhi, Delhi
                  May 4, 2014
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                  Address: New Delhi, Delhi

                  Dear sir,

                  Complaint

                  I, narender kumar jain s/o late sh perma nand jain r/o wz 1598g / 1-c nangal raya, new delhi, advise that i have applied for new water connection at above noted resdence on[protected] and deposited the all required documents at z r o ( 9 ) -i, subhash nagar new delhi-110027 acknowledged by them vide dairy no 469 dated[protected].

                  A period of 19 days passed but nothing has been heard by me so far, i, therefore, request your honour to kindly take up the matter with delhi jal board for necessary action
                  Narender kumar jain
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Delhi Jal Board - Installation of new connection

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                  User PUSHPA DEVI LOHIA on May 17, 2014
                  Dear sir,

                  Complaint

                  I, Pushpa Devi Lohia w/o sh M.L.Lohia r/o D- 2/13, Budh Vihar, Phase-1, New Delhi, advise that i have applied for new water connection at above noted resdence on[protected] and deposited the all required documents at z r o ( 9 ) -DJB-Rohini Sector -6, Delhi-85 acknowledged by them vide dairy no 2601 dated[protected].

                  A period of 50 days passed but nothing has been heard by me so far, i, therefore, request your honour to kindly take up the matter with delhi jal board for necessary action
                  Pushpa Devi Lohia
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                    C
                    chonu
                    from Gurgaon, Haryana
                    Apr 30, 2014
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                    Address: New Delhi, Delhi

                    Dear Mr Prashar, I am very much glad and congratulate you that on my complaint of dirty water and no water supply you have taken quick action on it and resolve the problem permanently. i realy appreciate your work and support even when you engage in training at hyderabad and i disturb you so many times and always your phone was picked and give us resolution and now our problem is 100% resolved. once again thankyou very much to entire team of Delhi Jal Board and specially thanks to Mr Prashar.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      N
                      nkjain
                      from New Delhi, Delhi
                      Apr 3, 2014
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                      Address: New Delhi, Delhi

                      Complaint
                      To
                      The zonal officer officer
                      Block 9, subhash nagar
                      Delhi jal board
                      New delhi
                      Dear sir,

                      Delhi jal board –( w-1) subhash nagar new delhi
                      Installation of new water meter at wz 1598 g/1-c, nangal raya
                      New delhi-110046, new kno[protected], naresh kumar jain

                      I naresh kumar jain s/o late sh perma nand jain resident of wz 1598 g/1-c, nangal raya, new delhi
                      Submit as under :

                      That a new water meter was installed by me at the above address on[protected] and relative
                      Documents were submitted to the then water meter reader sh. Jai narain code no sw3/526/metered.
                      Sh jai narain did not act upon on my application for new water meter installed, in the jal board record. Sh narain acknowledged, documents received on the application on delhi jal board bill dated[protected]Copy enclosed)
                      There is no water bill dues towards me up to[protected].
                      I left for usa on[protected] and returned back on[protected]
                      A provisional water bill for rs 2131/- was sent by delhi jal board on[protected], the same was deposited by my sister on[protected] through internet banking.
                      I am unable to understand, why provisional bill was sent to us, whereas new water meter installation
                      Report was submitted to sh jai narain in time.
                      Sh jitender grover, new water metered visited our house on[protected] for water meter reading. I have submitted a copy of complaint along with documents to him also but no development.
                      However i again submitted an application along relative documents to delhi jal board on[protected]
                      Vide acknowledgement no 3007 but no action initiated by them.
                      Further i have sent a reminder to delhi jal board, subhash nagar, on[protected], acknowledged by them vide acknowledgement no 2327.
                      A period of more than 14 months passed, i am unable to understand what is happening in delhi jal board department, that even submitted all relative /required documents, why our water bill is not
                      Received by us through water meter reading.
                      Now i shall request your honour to take necessary action against the concerned staff and get the work done.
                      An early action in the matter be highly appreciated.

                      Yours faithfully,

                      Naresh kumar jain
                      Wz 1598 g/1-c, nangalraya, new delhi-110046
                      (M) [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        C
                        casan63
                        from Mumbai, Maharashtra
                        Mar 18, 2014
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                        I am Sandeep Garg Resident of z block Dayalsar Road Uttam Nagar. We are getting daily water supply through MCD ( DElhi Jal Board.) These days the water we are getting is very polluted. It is like sewerage water. All the family members are sick because of this water.

                        We are very afraid about our life because of consumption of this sewerage water..

                        We are looking froward a positive help from your side.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          nidh
                          from Chandigarh, Chandigarh
                          Mar 9, 2014
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                          Address: New Delhi, Delhi

                          I beg to say that i am Preeti khandelwal resident of k-136 street no-2 opposite Gopal ji dairy mahipalpur new delhi-37. i am telling you about problem of water tanker in our area.In our aea water tanker came in 2 or 3 days and we can get only 2 or 3 buckets of water.we do not survive in this water. so i am requesting to you to take any action toward this problem.
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                            A
                            Ashwani Kumar Khurana
                            from Delhi, Delhi
                            Mar 2, 2014
                            Resolved
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                            Address: New Delhi, Delhi

                            Dirty Smelling Water Supply - Delhi Jal Board Respected sir/madam I am one of the resident of Pratap Street, Darya Ganj, behind Golcha Cinema, New Delhi-110002.. The water being supplied by Delhi Jal Board in our area is highly polluted, dirty and smelly from past two weeks which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes directly from SEWAGE. Please help us in this matter since it becoming a serious issue and already made many sick. I hope that you will take some strict action in this matter so that we can get relieved from this problem. Yours truely, Ashwanikumar Khurana 3075 Pratap Street, Darya Ganj
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Jatinderpal singh
                              from New Delhi, Delhi
                              Feb 16, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              We have residing in East Delhi Shastri nagar comes under the Geeta Colony area, and last three months Our area is suffering from highly dirty and smelly water which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some sever water. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.

                              We hope that our government will take some strict action in this matter so that we can proudly say that WE ARE DELHI citizen .
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Sir

                              I am Bhanu Dalodiya a residence at Flat No. UGM-4, D-14, Vardaan Appartment, D-Block, Dilshad Colony, Delhi – 110095. Our building is suffering from highly dirty and smelly water from past couple of month which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some sewer water colour is black. and we have purchase water in market.Please solved it this problem as early possible.

                              Yours truely,
                              Bhanu Dalodiya
                              D-14/UGM-4, Vardaan Appartment,
                              D-Block, Near Reliance Fresh,
                              Dilshad Colony,
                              New Delhi-110095
                              Dear Sir

                              I am Bhanu Dalodiya a residence at Flat No. UGM-4, D-14, Vardaan Appartment, D-Block, Dilshad Colony, Delhi – 110095. Our building is suffering from highly dirty and smelly water from past couple of month which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some sewer water colour is black. and we have purchase water in market.Please solved it this problem as early possible.

                              Yours truely,
                              Bhanu Dalodiya
                              D-14/UGM-4, Vardaan Appartment,
                              D-Block, Near Reliance Fresh,
                              Dilshad Colony,
                              New Delhi-110095
                              Plz Solved out this problem as early possible!!!
                              Respected Sir,
                              Kindly be informed that there is an acute problem of water in the area of Mahavir Enclave Part I and that the residents of house number RZC 50 Mahavir Enclave Part 1 are getting dirty and smelly water for last few days. This water is unfit for cleaning and washing purposes, leave alone consumption.
                              An immediate and strict action must be taken in this regard lest it should lead to water borne diseases in no time.
                              The concerned authorities are required to visit the site and do the needful as soon as possible. This problem is not only mine this is whole colony problem .

                              Thanking you
                              Bhagwat singh Negi
                              RZC 50 Mahavir Enclave
                              M-[protected]

                              Delhi Jal Board — excess wrong bill

                              hi i would like to inform you that i am over charged bill from couple of month i am using water under the limited quota however we still not getting any discount . Please look in to this matter
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                                T
                                TUNTUN PODDAR
                                Feb 15, 2014
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                                Address: New Delhi, Delhi

                                there is a huge amount of water theives which are indulging in illegal water connection in F-1 Block Jai Vihar, all of them are too smarts that they have taken their water connection pipes beneath the cemented roads. their are near Hanuman Mandir, D-Block, Jai Vihar, an early action against them needs to be implemented. Address of these bad elements are: Surroundings (Hanuma Mandir, D-Block, Jai Vihar and F-1 Block from F-1/1 to F-1/11 Jai Vihar, near Bani Camp, Nangloi- Najafgarh Road New Delhi-110043 My Self Sanjay Poddar
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Sameer Vij
                                  Jan 14, 2014
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                                  Address: New Delhi, Delhi

                                  Hi, I live in Singapore since 2011 and my own house in Delhi (DDA SFS Flat in BU Block, Pitampura) is currently not occupied and all utility bills are paid online. I am continuously paying all utility bills including DJB. I am expereincing that I am paying a huge amount of water, despite not staying in my house, nor any tenant is staying in the house. The house is completely empty and therefore I do not see a reason for such high amount of bills. An example is: 30th Oct 2013 - I received a bill of Rs. 2, 165.00 vide bill #[protected] 30th Dec 2013 - I received another bill of Rs. 1, 144.00 vide bill #[protected] My K No. for DJB is [protected] in my name - SAMEER VIJ Please help resolve this issue urgently, I will be highly greatful to DJB authorities. Thanks, Sameer Mobile: +[protected]
                                  Dear Sameer, You need a file a case with Mr. Arvind Kejriwal. Kindly contact the anti corruption helpline number[protected]. It will be operational from 8am to 10pm IST daily. Let me know how it works. Here no one will listen you...
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                                    ramkumar28delhi
                                    from Jaipur, Rajasthan
                                    Dec 28, 2013
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    ear sir I Live in Trilok Puri block 16 house no -30 to 80, last two year mix sewarge water in drinking water pipeline but time to time supply of drinking water is fully sewarage water which is not for drinking the supply of water is fully sewarage water which can be cause of many disease I hope you will take the matter with seriously because so many life / houses depant on delhi jal board otherwise dirty water supply make a big gaint for future for every one Thank you Ram kumar 16/52 trilok puri delhi #[protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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