Delhi Jal Board Complaints & Reviews

dear sir
there are so many water waste on gali no 4 /3 to touch gali no 9, 25futa road , mukand pur ,extn-2 delhi 110042 due to damage pipe line there are no passeg of water so level increge day by day. plz repair as soon as possible.

· Bill No.123286 dated 14/09/2009 relating to Water connection No.48315 for Rs.275/- was paid on 23/09/2009 well before due date at Shalimarbagh PO(110088), counter No:1,OP-code:DAYA . But the same was not accounted for in the books of DJB.
· Next bill No.241874 dated 25/11/2009 carried the arrears of this bill alongwith surcharge. When I showed the paid bill in the said post office, they accepted the payment of the new bill after reducing the arrear amunt.
· However, the next bill after this, No.339093 dated 02/03/2010 again added the arrears of the Sep-09 bill in the new bill wjith more surcharge. This time I went to their Ashok Vihar water tank main office and showed the paid bills. They accepted the new payment after reducing the arrears.
· But surprisingly again the following bill No.62414 dated 28/06/2010 carried the arrears of the Sep-09 bill with added surcharge. Again I went to their main Ashok Vihar water tank office and asked them why this is happeing again and again. They accepted the payment after reducing the arrears and told me to give a letter addressed to Zonal Revenue officer, NW III, Ashok Vihar, Delhi-52 explaining the whole position and attach a copy of the paid Sep-09 bill with receipt. I did so and took an acknowledgement and thought that every thing would be ok now.
· But to my utter dismay, the latest bill No.117992 dated 01/10/2010 received recently again carries the Sep-09 load with all the previous and new surcharge. I am totally at a loss to understand what to do. One official removes the arrears after seeing the proof of payment, the other adds them back without asking anybody. One may ask whether there is any accounting system in DJB or not? And whether they ever tally their accounts with their collection centers or not? And if any mistake is detected, whether they should not correct it themselves or expect the consumer only to run to their offices for getting the mistakes corrected? A consumer’s duty is over as soon as he pays the bill. Getting payment entry updated in DJB books is not his headache. I am an old person of over 70 years with heart problem and cannot run again and again to DJB office for this purpose. I think it would be far better to pay, even though it would be double payment, than to smash my head against DJB wall.
Prithvi Raj Goyal,
BB-78B, SHALIMARBAGH(WEST), DELHI-110088.
PH:[protected],
Email:[protected]@yahoo.co.in

Location: Shahdre, East Delhi, Delhi, India

Posted:[protected] by Raza Ahmed Send email


Dirty Smelly water

Delhi Jal Board

Location: C-228/14 A, Street no-10, Chauhan Banger,
New Seelampur, Delhi-110053.

Posted: 3 oct 2010 by Raza Ahmed s/o Habibur Rehman


Dirty Smelly Water | Area Chauhan Banger, Seelampur

respected sir/madam

I am one of the resident of Chauhan Banger which comes under the Yamuna vihar area.
Our Chauhan Banger area is suffering from highly dirty and smelly water from past one week which is
not even suitable for washing and cleaning purpose, no one can even think of drinking it.
It smells like it comes from some dead bodies. Please help us in this matter since it becoming
a serious issue and already made some persons hospitalised.If its not been corrected urgently then people may died also.
We hope that our government will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES. consumer mail no : [protected]@yahoo.com, mobile no is- [protected]


our already given complaints till now to government
of Delhi and departments through mail:
1) 24 sept 2010 to Chief Engineer, jhandewalan.
2) to government of Delhi, complaint no:CMO/PGC/2009/537978
3) to government of Delhi, complaint no:
CMO/PGC/2009/538017


Yours truely,
Raza Ahmed
Resident of INDIA

sir/madam,
i,m the resident of R Z 39A INDRA PARK Ext 1 Pankha Road, Uttam Nagar,N.D[protected].For,a week,we are getting smelly water (seems drainage water) i , made a request many times but office hood care about my words. i,m requesting again, plz , do favour &provide me water (safe to drink )
I,ll be obliged.
Thanking You.
Yours Faithfully,
Dr.Sudhanshu Sharma,
RZ39A,INDRA PARK Extn.1Pankha Road,Uttam Nagar N.D....110059.
PH..[protected].

sir/madam>>>>>>>>>.i,m resident of RZ 39A,Indra Park Extn.1, Pankha Rd. UttamNagar N.D. 110059.For,a week or more we are v.hard problem .For,we are getting dirty & smelly water. it smells like drain water./ how onecan take it ,,,,To buy water from mkt daily is v expensive.so plz do favour & take a proper step.
Thanx.
Yours faithfully,
Dr.Sudhanshu Sharma.
R.Z 39A.Indra Park Extn.1.Pankha Rd.Uttam Nagar N.D 110059.

From last one month we receive very dirty water in MCD tabs, we require this for drinking but this water is that much dirty and very bad smellful tha we can not use in even bathroom. Pls help As soon as possible

Dated: 18.09.2010
The Executive Engineer,
Delhi Jal Board
“Varunalaya” Karol Bagh,
New Delhi
Ref: Con. No. 38962, K.No. [protected]
Sub: Excess Billing & Meter Condition
Dear Sir,
This is regarding Excess Bill received. My monthly avg. wager bill comes to 100-150. But my latesed water bill amount of Rs. 800/- something, but I paid the bill on dtd. 26.8.2010, in Seelampur, DJB office. And my wager meter condition is OK and my meter changed on dtd. 7.4.2009, but in bill show condition STOPPED, and do not check the meter reding any person past one year ago.
We have contacted the Delhi Jal Board office in Seelampur, but they are not able to help us, and compl. Diary no. 3479 and 3480. And some bill are add lage charges, details given us under.

Bill No. Due date Paid on Amount Excess(Rs.)

263758 20.3.2008 20.3.2008 197 7
80310 12.11.2008 6.11.2008 340 9
162936 7.2.2009 30.1.2009 293 17
202673 31.3.2009 26.3.2009 106 15
265973 9.4.2010 5.4.2010 206 8

So you are immediate action in the regard will be highly appreciated and kindly needful and oblige.
Thanking you,
Regards

Jiwan Singh Mehra
C-3/55, Dayalpur,
Delhi-110094
Mob. [protected]

this is my third complaint regarding mal-functioning of sewage system in POCKET C-8, SECTOR-8, ROHINI. I HOPE MY COMPLAINTS DO NOT GO TO BLACK HOLE.

OF LATE MCD IS CHARGING SEWAGE CHARGES FROM THE RESIDENTS. CAN DJL GIVE US SUITABLE SERVICE.

WILL ANYONE REPLY OR AT LEAST ACT?

there is utter failure in the functioning of sewerage system in POCKET C-8, SECTOR-8, ROHINI, for the last 4 weeks. due to blockages and overflow and stagnent filthy water resulted in musquito breeding. several persons are affected by viral/dengu feaver. CAN ANYONE FROM DELHI JAL BOARD ATTEND TO THIS PROBLEM IMMEDIATELY.

CAN I GET ACK FOR THIS COMPLAINT?

Respected Sir,

I got the new water connection no. 16965-N-II dated 14 may 2007 but I have not received first bill till date . I have already given written complaint to Z.R.O. of Mukherjee Nagar on 8-6-2010,but their is no reply for the same. please do the needfull.



From;- Tarun goswami
8/50 A Double Storey,
Vijay Nagar
Delhi -110009

The sewerage ia overflowig in our at A Block Mansa Ram Park Uttam Nagar N Delhi-59.for the last 3 months. We have complained many times to DJB officials including Sh Haider Ali J.E and Exen Sh P.K.Jain but every time we are getting false assurances and nothing concrete is being done.There is very much foul smell in the area and creating hazardous health problem including Dengue.But the concerned officials are not paying heeds to our complaints,inspite of our repeated complaints by E mails as well as by telephone.They say that Trunk is filled and it does not fall in their area of operation and moreover the funds required for that have not been sanctioned and thus they are playing with the health of residents.Please do some on concrete basis and clean the area of this mess.

TO,
AAJ TAK
NEW DELHI

30 August 2010

Subject: UNAHTHORISED CONNECTIONS OF WATER SUPPLY IN OUR AREA

Dear Sir ,
This is to inform you that we are having a huge amount o[censored]nauthorized water connections in our area BABA FARID PURI , WEST PATEL NAGAR NEAR 26 BLOCK WEST PATEL NAGAR. Due to these unauthorized connections half of the others locality is suffering from the shortage of water supply. Many of the people are having 2 or more than 2 connections which are totally illegal & unauthorized. As from the last 3 months we are daily visiting all the water offices of our concern zone from (west patel nagar , moti nagar , Punjabi bagh ) & no actions been taken by the concerned people as well junior engineer. due to these unauthorized connections the other half of the locality is not getting sufficient water & the water which is coming is a totally waste water (muddy ,dirty & black water ) that cannot be used for drinking. The water which can’t be used for the domestic purpose as well as for others basic necessities. Due to these severe conditions which are arising from last 5 months it had become so difficult to survive.
We the suffering people of this area are gathered together & request the all the concerned to take the severe actions against all the defaulters of our area so it could become a lessons for other people also & they won’t repeat this illegal manner in future again.



Yours awaken citizens
Rajender Singh Rawat

469/89 Baba Farid Puri
West Patel Nagar
Near 26 Block West Patel Nagar
( baba farid puri association )

To
The Executive Engineer
CPWD (Civil)
Timarpur
Delhi-110054 Date:[protected]

Subject: Application for non-supplying of drinking water for last 2 weeks

Sir,

I regret to inform you that the no supply of drinking water since 10-Augest 2010 .As the water supply is an emergency service, but there are no substitute like tube well, water vehicles. We have lunched the complain in [protected] complain no 600427 on 16-08-10,complain no 13701 in Telephone no 1916 on[protected] and made a conversion with Mr Chauhan ,J.E. ,DJB in Telephone No 27617609 but without any result. Most of the residents of this colony collect water from nearest MCD quarter, rain water etc. .

Due to the emergency is concerned; please take urgent action in this regard.

With regards

Yours faithfully

Copy to:-
1.E.E
Delhi Jal Board
2.E.E
MCD ,Delhi
The residence of Timarpur,
Sect-4, Type-Y,
Opp of Timarpur police station
DELHI-110054

Dear Sir/ Madam,

I am a resident of WZ-576 B, Shiv Nagar, Gali No. 20, N.D. - 58.The drinking water supply from past few days has been very dirty (black in colour) and smelly (stinking as of sewer). As a result, it cannot be used for any purposes like drinking, washing and cleaning.
It is not only harmful but injurious for our healths...
Kindly check and sort out this problem as soon as possible.

Regards,
Apoorva Sharma
[protected]

we are residence at old suzi mandi Delhi 110007,our area sewar system is very old, and water supply pipe line is too old, now postion is so amny area the water line connected to sewar line, noi off complaint to londge to JE Jal Board on moblie no [protected], one man visited our site,on 11.08.2010,and he told us to set all detail in next day. but till now no person came at our site to set the problem

SIR, I HUMBLY WANT TO KNOW THAT IS MCD IS GOING TO WAIVE OFF THE ENTIRE / % LATE FEE CHARGES WHICH ARE CHARGING BY MCD IN PENDING WATER BILLS .AS MCD IS CALCULATING INTERST ON INTERST(PATHANI SOOD) IN EACH BILL.2 OR 3 YEARS BACK MCD LAUNCHED THIS SCHEME BUT NOT CAME TO OUR KNOWLEDGE & PERHAPES IT WAS ALSO NOT PUBLISHED IN THE NEWSPAPER, WE PEOPLE REQUEST TO MCD THAT DUE FUNDS SHORT / CWG 2010.MCD MUST LAUNCHED THIS SCHEME FOR THE BENEFIT OF THE STATE / CONSUMER.

Dear Sir/ Madam,

We are in a severe problem due to no supply of water for last one week in C Block, Vijay Park Extn, Najafgarh, New Delhi. All the residents have already requested to JE of our division manier times however he does not listen to us.

I, on the behalf of all the colony residents, request you to look into the matter and help us for the same.

Ajay Dabas
R/O C Block, Vijay Park Extn, Najafgarh, New Delhi.

respected sir,
mera Ghar najaf garh me jai vihar colony me hai yahan pichale 2 saal se delhi jal board ke pani ke pipe lekage hai jis se daily 15000 ltr pani waste beh raha hai jis se street and khali plotes me pani bhara hua hai jis me moskito snake and frog ho rahe hai aur sube bada nuksaan Dehi jal board ko ho raha hai Dehi jal board ka kimati pani waste ja raha hai maine jis ki compliant delhi Jal board ki sms compliant me ki mgar koi respone nahi mila
please pani ko waste ko roke jo humhai tumhari zindagi hai
Thanks
Vinay
E-6 Jai Vihar
Najaf Garh
[protected]
[protected]

I am the resident of Gyan park area in Krishan Nagar / East Delhi. We are getting sewage water as drinking water which we cant drink Whatever water has been supplied by DJB is highly contaminated, smelly and has visible impurities. This water is not even fit for washing/cleaning purpose not to say of drinking. Due to this the locality is facing a acute shortage of portable water. . Despite our repeated complaints to Delhi Jal Board the problem is still remained unsolved. We want a permanent solution to this problem as our families are now getting affected and it is leading to diseases.

There is very likelihood that the residents of this locality develop water borne diseases like diarrhea, jaundice etc. unless immediate remedial measures are taken by the Government.

I have tried to contact the concerned DJB officials through their contact nos. provided in DJB website but i have not been able to contact any of the concerned authorities.

Kindly help in resolving the problem

Regards

Vinod

hello i am living in uttam nagar indra park rz b 55/56 near pali factory new delhi. from last 1 month the water is not cuming properly and if it comes then the water is dirty like garbage water .We all are facing big problem due to this water .So plz do somethinsg for this problem as soon as possible.
I SHALL BE RALLY THANKFUL TO YOU.....