Delhi Jal Board — Bills are on higher side k no-[protected]

Address:Najafgarh

My bill is much higher side.bills shows the amount much then the actual consumption.Bill is generated on the average basis not on consumption basis.The actual units are totally different from the billing units+image attached).We are wisely used the water so that it is curved under the 20k l pm.Surprisingly our bills are much higher in winters as compared to summer season.It is surprising and shows that bills are generated on average basis.It was 2269 rs only in hot season of June and 40000 Rs in winters.Request you to kindly recheck and revise the bill so that I can pay the same
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Delhi Jal Board customer support has been notified about the posted complaint.
Mar 11, 2021
Updated by Raj bala121
For the above kno my spouse paid the whole amount erroneously as he is not having the knowledge of this wrong billing matter.Due to this, I am not be able to generate my bill through app as there is huge difference in units.

As per the bill it shows the unit-7299 but our meter shows the reading 3106.Why is the variation in both these units.So I am not be able to generate as per my self billing

Also since I got the msg of 40000 rs bill I regularly checked my meter and reading showing the consumption of 12 units only in two months.
Kindly update in your record and revise the bill and request you to kindly refund the amount which is paid erroneously.
I attached all images of app, current meter and of two months ago also

Regard
Rajbala
[protected]

Mar 17, 2021
Updated by Raj bala121
No update on my complaint.How can I generated the bill on this wrong units shown in app.Surely the bill is generated wrongly on these units.So much variation.Refund my money on priority
Complaint comments 

Comments

Dear team
For the above kno my spouse paid the whole amount erroneously as he is not having the knowledge of this wrong billing matter.Due to this, I am not be able to generate my bill through app as there is huge difference in units.

As per the bill it shows the unit-7299 but our meter shows the reading 3106.Why is the variation in both these units.So I am not be able to generate as per my self billing

Also since I got the msg of 40000 rs bill I regularly checked my meter and reading showing the consumption of 12 units only in two months.
Kindly update in your record and revise the bill and request you to kindly refund the amount which is paid erroneously.
I attached all images of app, current meter and of two months ago also

Regard
Rajbala
[protected]

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