Delhi Jal Board — Complaint against incorrect water bills

Sir this is to bring your kind notice that i have made a payment of rs 3636 on 27 August 2020for the KNO [protected] as per the bill generated by the board. But on enquiring it was found that either the meter reading was missing or the meter reading was incorrect on the bill generated in the consecutive bill s. However on complaing the customer care the meter reading has been updated. But a loss of rs3636 has been made to me. Sir it is requested to you to refund the amount.