Delhi Jal Board Complaints & Reviews

Considerable amount of water continues to flow on roads from an illegal tapping made from DJB u/g pipeline. And there is no stopping. This is led to a plot no.37, Sewak Park, Street no.9, in Uttam Nagar area of New Delhi. Concerned authority is requested to inspect the arrangement and stop this wastage of precious drinking water. Thanking you for anticipated prompt action. NK Prasad Sewak Park area

To 07/01/2016 The Delhi Jal Board Jonapur, New Delhi - 110047 Sub:- SEWAGE WATER COMES INTO THE HOUSE DUE TO LAYING OF DJB NEW WATER PIPELINE Dear Sir We are Very Sorry to Informed you that due to laying of new water line in our Bairagi Mohalla, certain Naaliyan (Sanitation Line) being broken due to which sewage water is flow during that channel. I already tell that the concerned Contractor which works there but he said that he has only contract for laying of the water line. As a result of that sewage water is going into my house walls and there is lots of cracks being appeared in my house. So, I have a humble request to you that please do something before some accident may happened. So there for my Kind Request to Delhi Jal Board Concerned Department, Please make it repaired Firstly as soon as Possible to restrict further lose. Your immediate action will be highly appreciated. Thank you With Best Regard Ramesh Chand 198, Near Talab, New Delhi – 110047. [protected]

Respected Sir/Madam I am one of the resident of Block-2, Nehru Nagar, New Delhi which comes under the Delhi area. Our building is suffering from highly dirty and smelly water from past 5 days which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from sewerage line. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised. We hope that our government will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES Yours truely, Mukul Singhal Resident of INDIA

Dear Sir, I am a bachelor and statying alone at L-28, First Floor, Lajpat Nagar-II. My K.No.-[protected] & Bill No[protected]. Every bill i am receiving the bills based on the provisional average policy. I was charged wrongly with the higher tariif. As i am staying alone, it wont be possible for me to use 1000 litre water which is free. No one even came at my premises to check the meter reading on a single day. I tried calling to the call center at 1916 but again i got the response that this facility is not aviable on my mobile number. Request you to please look in to it. regards Ranjeet

Sir, I Anita Tiwari, am a housewife at 210 BMK, Giri Nagar, Kalkaji, New Delhi-110019. The sewer in front of the house is blocked with overflowing wastes. As a result, water thus not being able to flow through it collects alongside the road and collected water can serve as a potential breeding ground for dengue mosquitoes and other disease-causing larvae. Despite constant efforts of contacting the Jr Engineer at Delhi Jal Board, nothing has been done to relieve the problem. Thus I request the concerned authorities to taken suitable necessary action at the earliest. Thank You. Anita Tiwari [protected]

Sir We have received Message from Delhi Jal Board of my New Connection Application File No. NWS/MG/N-10643 and My KNO is ([protected]) and bill payment last date is 05/01/16, so i'm going on Same Due Date delhi jal board Mohan Garden Office, For submit connection charged Rs 8323, but Delhi Jal board not revived my connection charged, and saying your connection file is not valid, you submit new files documents, I request to officer please submit my connection charged but he forced fully throw me outside. sir I have KNO is please Help me... Thanks & Regards Krishna Rani

Dear Sir, I got my water bill of my house No. V-1 Rajouri Garden, 1st Floor, K # [protected]. I got a bill of Rs 1119, I am not using this water connection, I have deposited Rs 4120/- was deposited on 5/11/2015, which was also very high side. Now I request you to take the action as the meter reader is not coming to take the details of my consumtion. Pl modify & get me rebate in this bill Arun Kumar Agarwal. Mb; [protected]

This is to bring to your notice that we have been receiving high water bills for more than a year now. Nobody comes for reading of water bill and we are charged every month with high bill which is not as per our consumption and thus baseless. It is pertinent to mention that I have lodged a complaint through telephone helpline i.e.1916 and got a complaint No.[protected]. I am unable to know the complaint status as the telephone line 1916 is not working properly and the concerned person is not getting connected. I request your goodself that the immediate actions be taken from the department so as to cure up the grievance. Thanks and Regards, Karan Singh Tanwar ([protected]) K. No.[protected]

Dear Sir/ Madam, this is to bring to your notice that we have been receiving high water bills for more than a year now. no one comes for reading of water bill and we are charged every month with high bill which is not as per our consumption and thus baseless. K, No- [protected] A swift action will be highly appreciated. Thanks and Regards, Paridhi Gupta [protected]

Sir We have received Message from Delhi Jal Board of my New Connection Application[protected] and My KNO is ([protected]) and bill payment last date is 26-Dec-2015, Sir last few days i'm not in town so i'm back 26 Dec, and next is sunday so i'm going on monday delhi jal board Sultan Puri, and submit our connection charged Rs 10, 700, but Delhi Jal board not revived my connection charged, and saying your connection file is not valid, you submit new files documents, I request to officer please submit my connection charged but he forced fully throw me outside. sir I have KNO is please Help me... Thanks & Regards Ompal Sharma Times of India

Hi While trevelling from Delhi to Panipat I have lost my debit card. I don't know the number of debit card but I know my bank account no. Which is [protected]. Kindly block my card to avoid misuse. Bharat Bhushan R/o A-33, gulab bahh Nawada, Uttam nagar new delhi Pin 110059

Sir, For the last few months I have been receiving higher water bills against K.No.[protected]. In May, 15 bill (for 65) my bill was for Rs.0 amount consumption being 40 units only. After that intentionally either the reading are shown on higher side or without even doing reading bills sent provisionally. The current bill has also been sent without taking actual reading for 38 units for 57 days. How does Meter Reader record reading of consumption. It is clear that they intentionally show higher reading in order to show more than 20 KL consumption in a month so that the bill is not for Rs.0. Kindly look into the matter and take actions against those who are involved in sending these higher bills without actual reading, Thanks, PRAMOD KUMAR F-31/F-3, DILSHAD COLONY, DELHI-95, PH.[protected]

सेवा में श्रीमान दिल्ली जल बोर्ड अधिकारी एवं सम्बंधित अधिकारी दिल्ली महोदय निवेदन इस प्रकार से है कि मैंने दिनांक 09- सितम्बर-2015 को पानी के नए कनेक्शन के लिए आवेदन किया था जिसका फाइल नम्बर 5833 था! मैंने अपने सारे जरूरी दस्तावेज़ जलबोर्ड कर्मचारी से जांच करवा कर जमा करवाये थे एवं आवेदन करते समय मुझे कहा गया था की आवेदन की स्थिति आपको मोबाइल पर अवगत करा दी जाएगी मैंने अपना मोबाइल नंबर भी फॉर्म मे अंकित किया था! परन्तु आज तक मुझे कोई भी सन्देश (SMS) प्राप्त नहीं हुवा ! 4 माह बीत जाने के बाद मैं जब मैं सेक्टर ७ दिल्ली जल बोर्ड दफ़्तर आवेदन की स्थिति जानने के लिए गया तो कमरा नंबर 5 में अंकित राणा से मिलने को कहा गया मैं सुबह 9:30 बजे से 99:35 तक इतजार करने के बाद भी अंकित राणा दफ़्तर नहीं आये! उनके साथी कर्मचारियों से पूछने पर की कब तक आएंगे वो बोले कोई पता नहीं 3-4 दिन से ड्यूटी पे नहीं आ रहा है! और बोले की जब ओ आएगा तब ही आवेदन की स्तिथि का पता लगा पायेगा ! मैं फिर डिप्टी डायरेक्टर के पास गया तो उन्होंने मुझे मैडम के पास भेजा मैडम से आवेदन की स्तिथि पूछी तो बोली की आप की फाइल निरस्त कर दी गई है कारन पूछा तो बोली अंकित रना ही बताएगा! किसी ने भी मुझे बताने से मना कर दिया ! मैं फिर 2:30 बजे दिल्ली जल बोर्ड दफ़्तर गया तो अंकित राणा बैठे थे मैंने आवेदन की स्तिथि पूछी तो बोला स्कीम वाली फाइलें बंद हो चुकी है कोई भी बाकि नहीं है मैंने पूछा मेरे पास तो आवेदन की स्तिथि का कोई सन्देश (SMS) नहीं आया ! तो बोले अब नयी स्कीम आएगी तो उसमे फिर फॉर्म भर देना मैंने फाइल निरस्त होने का कारण पूछा तो बोले कल आना मैंने कहा मैं आज दफ़्तर से छुट्टी लेकर आया हूँ! रोज रोज कैसे आऊंगा तो अंकित राणा कहने लगा की! यार तू तो ऐसे कहा रहा है की मेरे पैसा अल्लादीन का चिराग है जो मैं अभी रगडूं और तेरा काम हो जायेगा ! मैंने कंप्यूटर की ओर इसरा करते हुए कहा की सरकार ने आप को ये अल्लादीन का चिराग दिया है इस में सब आसानी से पता लग जाता है लेकिन अंकित राणा नहीं माना और उसने मुझे आवेदन की स्तिथि नहीं बताई अतः आप से निवेदन है की मेरी आवेदन की निरस्त होने का कारण जानने में मेरी मदद करें तथा मेरे कनेक्शन लगवाने में मेरी सहायता करें धन्यवाद प्रार्थी :- रूबी देवी पता :- C-103 विजय विहार फेज-2 रोहिणी- दिल्ली -110085 फाइल न.5833 मोबाइल नो.[protected]

Sir I Sachidananda Prasad have applied for new water connection, when there was discount for new water connection, but when they processed my case they allotted me the New KNO:[protected] and the amount payable was Rs. 4400/-. I think its higher for a 10ft X 20 ft size of plot at RZU-12-A, Near SBI ATM, Nanda Block, Mahavir Enclave. Now I have already paid this amount and request you to kindly re-calculate the charges please.

For the past several days we have been getting dirty stinking water that is not suitable to wash vessels or clothes leave alone drinking.

I had applied for new connection in Vijay Enclave they give me C.A. no. [protected] but the address is printing on Bill is not matched with my proper address or the documents submitted by me . How can I change the address . My email ID is [protected]@gmail.com & mobile no. is [protected].

Sir I have tried login at my id there so I forgetton password of my so I need help for this to login proper at there to I am registered customer please solve my problem...

When the water come in our area home pipe line has leaked the water has been flow in roads. It is wastage of drinking water.

By this application we would like your kind attention in this matter which is caused due to irresponsible behaviour of employees of your department. on 29/12/2015 i recieved the bills of F-3/26 AND F -3/27 Model town 2. following are the details of bills, BILL 1 BILL ID :[protected] KNO: [protected] THIS BILL IS OF 13953 .00 RUPPEES BILL 2 BILL ID :[protected] KNO:[protected] THIS BILL IS OF 16928.00 RUPPES The above bills are of huge amount of F-3/26 Model Town, kindly tell me by which kind of method your employee get the regarding and your department generated that great bills BILL 3 BILL ID :[protected] KNO: [protected] THIS BILL IS OF 2097.00 RUPPEES I would like to a kind attention that this connection is not been used from 17/october/2015, then by which reading your department can generated this bill BILL 4 BILL ID :[protected] KNO: [protected] THIS BILL IS OF 3494.00 RUPPEES IN THIS CONNECTION WE CAN NOT AS THIS AMOUNT IS CHARGED SIR / MADAM, its my humble request to please correct this type of faults which is done by your department and soon it will beer by consumer like us . ANNEXURE BILLS FOR MORE DETAILS REGARDING THIS MATTER PLEASE MAIL ME IN [protected]@gmail.com or CONTACT ME AT : [protected] MANISH SONI

Sir, I am Bhisham Kumar Oberoi I am getting water consumption bill for my K No. [protected] without the meter reading.Since last three bills from Jan to Dec 15 have been recd without readings accumulating to Rs 5200. My average consumption is about max 450 ltrs/day and 700 ltrs free from Apr 15 as per Delhi govt.From April it should be zero bill.