Delhi Jal Board — Correct identification of water meters.

Address:

New Delhi, Delhi, 110019

I am the original allottee of plot No. K-2131, C.R. Park, New Delhi. I have got my old house and now have 4 flats of which two are occupied by me, 1st Floor has been purchased by the builder Ms. Soma Sen and the Ground floor has been purchased by Ms. Mousumi Mondal. The old KNO No. [protected]. 3 meters were replaced by DJB in May, 2015 giving the following numbers of meter - 3rd Floor occupied by me[protected]; 2nd floor[protected]; and 1st floor[protected]; On 29.11.2015 I received a SMS on my mobile No. [protected] that an amount has to be paid for KNO No. [protected] which I paid on 26.11.2015. After the payment was made I asked the person who was providing me the copy of the bill as to what is the status of bills of the other three flats. He provided me a copy of the bill for the 1st floor amounting to Rs. 1736/- for Ms. Soma Sen. For second and Ground floor the person informed that the bills are not yet ready. After a couple of days someone from DJB came to replace meter of one of the floors, which according to him, was for the third floor. He gave me meter number as 15088279, which according to him was for third floor. After a couple of days I requested everyone to switch on the water pumps one and one and to my dismay found that the meter that was changed was of 1st floor. I had been paying for the water/sewage for the 1st floor occupant. After that another bill is being given for the same floor for the same period for Rs. 1736/-. I am a senior citizen and by livelihood is only my pension. If Delhi Jal Board extracts money from me like this then how would I and my wife sustain in this hard days. It is, therefore, requested that the DJB may correctly send a representative to identify the meter numbers of all floors of my house and bill accordingly. The amount of Rs. 2376/- paid against KNO No. [protected] may be refunded so that the bill that comes for my flat could be adjusted. Please look into the problem and try to rectify the problem that a senior citizen does not suffer for the mistake of the Jal Board which is known for making erroneous billing disregarding the actual consumption. Let me tell you that I and my wife alone stay in this house and the water consumption would be ber minimum. Moreover, your man told me that 20, 000 litres per month is free and is not chargable as per the Delhi Government directive and we being two people, we may not be consuming so much. We would be required to pay only the sewage charges and rents of meters and other taxes.