Delhi Jal Board — delay regarding new connection

Address:110045

Hello sir,

I have applied for a new water connection on 29th dec 2017 at kakrola mod office of djb. But even after 4 months the status is showing that the file is pending for 'field inspection'. Can you please help in resolving the matter as i have tried to follow up multiple times in the office but not getting satisfactory response.

Thanks
Akash gupta
[protected]
Flat a2, rzf-1/115, mahavir enclave-1, new delhi-45
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Delhi Jal Board customer support has been notified about the posted complaint.
Apr 18, 2018
Updated by Akash2807
File no- 198182
Complaint comments 

Comments

SUBJECT: Installation of the new connection (NEW KNO: [protected])
I have applied for a new water connection on 19th May 2018 at Mohan Garden office of Delhi Jal Board, it was sanction new water connection and I have paid - 9252 INR Amount for New Connection Bill on 09th June 2018. (attached herewith)
But till now, my new connection has not been installed with DJB main line to my house and I haven't got meter also,
I have saver time verbal complained via phone on Delhi Jal Board help desk –[protected], they issue me complain number: 074997.
Till date action has not to be taken care of by DJB team.
Subsequently several requests to “Delhi Jal Board help desk” team members, then they have provided me one number: Mr. Ankit his mobile number (+ [protected]), I have tried to follow up him almost 100 times by call this person is not giving the satisfactory response and not attending call several times.
Therefore, till date, my new connection has not been installed at my house.
Request you to DJB higher management please help to assign some person for fixing of the new connection.
This is for your support/cooperation exhibited to the above request and do the needful, please.

Thanks
SATISH KUMAR SINGH
House No. 12 A, Gali No. 04,
Ramchandra Enclave
Mohan Garden
New Delhi -10059
satish59's reply, Jan 13, 2019
i didn't get any response on the above complain...
SUBJECT: Installation of the new connection

I have applied for a new water connection on 30th July 2021 at Mundka Division office of Delhi Jal Board, it was sanction new water connection and I have paid -4973 INR Amount for New Connection Bill on 13 aug 2021.
But till now, my new connection has not been installed with DJB main line to my house and I haven't got meter also,
I have saver time verbal complained via phone on Delhi Jal Board help desk –[protected], they issue me complain number: 249625
Till date action has not to be taken care of by DJB team.
Therefore, till date, my new connection has not been installed at my house.
Request you to DJB higher management please help to assign some person for fixing of the new connection.
This is for your support/cooperation exhibited to the above request and do the needful, please.

Thanks
BHUPENDER KUMAR
House No. 24 B, Khashra No. 101/19,
Amar colony Nangloi
New Delhi -10041

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