DJB closes the complaint and marks it as resolved in reality nothing is resolved. They have closed my same previous 2 complaints. It's a CHOR board.
On 28th september 2015 received inflated bill of inr 5456/- as arrears. Fearing disconnection the bill was promptly paid.
Since i fall in the free water consumption limit i paid an excess amount of inr 5052/-.
From sept. 2015 till date my water bill reflects an amount of minus inr 5052/-.
I receive sms'es from djb that stating "that no payment required against kno[protected]".
I have already registered a complaint with mr. Sharma, mobile no. [protected] for a refund as well as written complaint with supporting documents with zro (Sw)-ii, vasant kunj, diary no.: 5203, dated 25th oct. 2017.
I as a senior citizen, have made several visits personally to djb office, vasant kunj also called up mr. Sharma innumerable times. Till date i have not received a positive response leave alone a refund of my excess payment.
On the contrary i have received negative response from mr. Sharma that "djb does not refund any excess amount paid".
I humbly request you to look into the matter for expediting the excess amount paid by mistake at the earliest. Was this information helpful? | 
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