Delhi Jal Board — Excess billing in my absence without meter reading

My KNo. is [protected].
I have received a bill of 24989/- .I go for my work so there is no one left at my premises as I am single, so no one resides at home I filed a complaint at 1916 but they have closed the complaint but when i went to nearby DJB office they told me i will get a new bill(a rectified one) .Do what's the next step as the provisional billing has been done in last 3 years and my total units since last reading is 59 units.Please resolve the matter and give me a genuine bill as soon as possible
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