| Address: | New Delhi, Delhi, 110087 |
The zonal officer,
Delhi jal board,
Behra enclave,
New delhi-110087
Subject:- excess billing of water at my home connection k no.[protected]
Reference:- my earlier complaints dt.14th march, 2018 (Copy enclosed)
Dear sir,
There is excess billing of rs.8474/- by delhi jal board at my home connection. I would like to further tell you that my family was not in india during the last one year and my house was locked, as already informed in my earlier complaint dt.14/03/2018.
On my complaint i have been informed by your department that my meter was not working and they replaced the same on 20/03/2018. After that number of problems like reverse installation of meter, leakage from the both sides of the meter was noticed. The same was intimated by me to your complaint center and your staff comes and rectified the defects in phase manner.
Though app. Three months had passed i have not received the reply to my complaint. To my utter surprise i got the message on my phone that amount of rs. 8713.00 is due to me and i have to make the payment by 14th june 2014 to avoid penalties.
On receiving the message i talked to your complaint center and asked about the message they informed that my complaint dt.14/03/2018 is still pending but it is the new bill generated by delhi jal board and i have to wait till 14th june, 2018.
Sir, it is more than two and a half months passed and you people can’t decide on my complaint and raised the bill again with penalties and informing me that if i do not pay the bill i have to pay more.
It is my humble request to see my case as i have not consumed the water for the whole year and i have been penalized for making a huge some. One thing i would like to inform you that my neighbors who lives here for the whole year are been billed for zero payment and are not paying any amount to jal board.
Hoping to hear a favorable reply from your side urgently.
Regards,
Yours truly,
Keshav dass
Gh-12/37, paschim vihar,
New delhi-110087
Mobile [protected]
E mail keshav. [protected]@gmail.com
Encl. As above Was this information helpful? | 
Post your Comment