[Resolved]  Delhi Jal Board — Faulty bills

Address:New Delhi, Delhi

The recurrent faulty inflated bills of DJB have become a source of frustration for us. The previous bill( no.[protected] showed the meter reading as taken on 1st of July, when it was actually taken on 1st of August (meter reading 5910). This has led to showing increased consumption for a shorter period. As a result we have been charged in the higher consumption category. A complaint was filed on 14th of August 2014. I have not received any intimation regarding the action taken. The new bill dated 4th November 2014 ( Bill no:[protected] shows meter reading date as 1st October 2014, but there is no meter reading. There is also the false observation that the meter was locked. We have been charged for 46 units. The actual meter reading today Ii.e. 4th November 2014 is 5944. The faulty meter readings is unnecessarily producing large bills despite our minimal use. Also such repeated occurrences are very frustrating. That nothing has been done despite our complaint speaks of the apathy of DJB.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Delhi Jal Board customer support has been notified about the posted complaint.
Complaint comments 

Comments

i contacted the Zonal officer at Subash nagar today. He looked into the matter and took steps to resolve the issue. The new bill was available online by evening.
i would like to record my appreciation of this fact.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Jal Board
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    5181
    Pending
    0
    Resolved
    514
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Delhi Jal Board contact information