The recurrent faulty inflated bills of DJB have become a source of frustration for us.
The previous bill( no.[protected] showed the meter reading as taken on 1st of July, when it was actually taken on 1st of August (meter reading 5910). This has led to showing increased consumption for a shorter period. As a result we have been charged in the higher consumption category.
A complaint was filed on 14th of August 2014. I have not received any intimation regarding the action taken.
The new bill dated 4th November 2014 ( Bill no:[protected] shows meter reading date as 1st October 2014, but there is no meter reading. There is also the false observation that the meter was locked. We have been charged for 46 units.
The actual meter reading today Ii.e. 4th November 2014 is 5944.
The faulty meter readings is unnecessarily producing large bills despite our minimal use.
Also such repeated occurrences are very frustrating. That nothing has been done despite our complaint speaks of the apathy of DJB.
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Aug 14, 2020
Complaint marked as Resolved
Delhi Jal Board customer support has been notified about the posted complaint.
i contacted the Zonal officer at Subash nagar today. He looked into the matter and took steps to resolve the issue. The new bill was available online by evening.
i would like to record my appreciation of this fact.
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i would like to record my appreciation of this fact.