The previous bill dated 25 oct 2016 reflected reading on 25 oct 2016 as 1367. Thereafter the next bill dated 05 sep 2017 reflected previous reading as 1450 on 27 jun 2017 and reading on 05 sep 2017 as1611, thus showing 161 units consumed in 70 days. Apparently the reading of 27 jun 2017 was incorrectly shown as 1450 whereas it should have been 1550 correctly. From billing history it will be seen that average consumption is around 15 units per month. This error resulted in showing 161 units in 70 days, whereas if reading on 27 jun 2017 was reflected as 1550 then it would have been 61 units in 70 days. Similarly the consumption between 25 oct 2016 and 27 jun 2017 would be 183 units in 245 days, which reflects the actual situation. With the wrong reading it reflects only 83 units in 245 days. Please correct the bill dated 5 sep 2017 so that correct arrears are reflected. Thanks.
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