Delhi Jal Board — Incorrect Bills based on Average. Reading

Address:

Room No.1, Varunalaya Ph-I, Karol Bagh, New Delhi. Ph. 011-23516148

I am a resident of 47-D. Pocket-F, Mayur Vihar Phase-2. I am having DJB connection with kno [protected]. I recently moved into my new home after buying it Novembe. Since then, the meter reading is not being taken from my meter from past 8 months and bill on average policy basis is being sent since past through 8-9 months. My consumption is hardly around 15kl per month still I am receiving huge bills. Few months ago, the person from DJB to take water reading came but he said the meter was faulty. I tried reaching out to the ZRO-East I spoc Mr. Ravi Kumar Gupta under whose purview my area falls to address the same issue. He's not only rude but also on leaves most of the times as per him . Hence kindly waive off the charges from bill and provide bill for actual consumption. I need to make the payment so that I can apply for my water meter mutation as in the presence o[censored]npaid dues, I am unable to make a request for mutation but I will only pay once I my bills are corrected.