I am a senior citizen and want to bring to your kind notice regarding wrong billing being done without taking the meter reading FOR DOMESTIC CONSUMPTION. . My consumption of water for the year 21 March onwards till date is less than 10KL and bill remained Zero, although I have to complain against wrong billing for rectification. This time also the same wring billing has been done vide
BILL no[protected] for Kno: [protected]dated 17.5.22.
Bill cycle is ZALL[protected]. ZONE NW1/SULTANPURI.AREA CODE A-13. TOTAL CONSUMPTION OF WATER FROM 23.02.22 TO 17MAY22, 83 DAYS IS 22KL WHICH COMES TO 7.9KL PER MONTH WELL BELOW THE ALLOWED LIMIT OF 20KL/MONTH. IN SPITE OF THAT A BILL OF Rs.506 HAS BEEN RAISED. PL TAKE UP THE ISSUE AS I AM AN OLD LADY AND CAN NOT COMPLAIN AGAIN AND AGAIN .
METER READING ON 23FEB 22; 2492
METER READING ON 18MAY22: 2514
PHOTOS FOR BOTH ATTACHED
22KL FOR 83 DAYS
MY COMPLAINT NO IS [protected] DATED 18MAY22. REGISTERED WITH DJB COMPLAINT SITE
IT IS REQUESTED TO REVISE THE BILL TO ZERO AS PER THE RULE FOR THE CONSUMPTION OF WATER. THE ISSUE MAY KINDLY BE TAKEN UP SERIOUSLY AS I AM AN OLD LADY AND CAN NOT COMPLAIN AGAIN AND AGAIN. MY MOBILE NO IS ALSO DISPLAYED ON MY HOUSE DOOR FOR CONTACT IN CASE I AM NOT AVAILABLE.
THIS RECURRING PROBLEM HAS TO BE RESOLVED OTHERWISE I WILL RAISE RTI FOR REPEATED WRONG BILLING WITH ALL MY REGISTERED COMPLAINTS AND DOCUMENTS.
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