Delhi Jal Board — lump sum & extra billing by djb

Address:

PLOT NO 487,3RD FLOOR, NEAR PRL PROGNOSIS LABORA, SEC 19,DWARKA, New Delhi, Delhi, 110075

Dear sir/madam,

We have been approaching since long, but till date our complaint has not been resolved by djb. Initially they did lum sump billing without visiting our premises and then we paid the amount (Inr 3688.99) against djb invoice no[protected]. A hard copy with a request for waiver has been submitted to djb and they assured for the action. Till date we have not received our payment back (Rs. 3688.99) which was not payable but we paid to avoid any penalty.

I would like to inform you that djb is continued with lum sump invoicing and also raising invoices without considering our request. There is no clarity at all.

Djb has sent sms for notice on nonpayment of the current bill amount rs. 2881 against bill no.:[protected].

Please assist us how we can pay this amount if our issue has not been sorted till date?

We will appreciate if you intervene in this matter because our request for waiver is still not attended for lump sum and incorrect billing.

Please do the needful.

Regards,
Sanjeev