Delhi Jal Board — Meter reader is not taking a right meter reading

Address:	New Delhi, Delhi, 110085
Website:	www.consumercomplaints.in

Excessive Water Bill
Respected Sir,

I am writing the complaint in regards to the excessive water bill which I am receiving.
I reside at "F Block, Pocket 13 House No. 83, Sectot -15, Rohini, Near Vidhya Bhart Public School, Delhi - 110085". my K no is [protected]. The water connection is under the name of Smt Kailash Rani. I installed a new water meter in July 2016 and paid the all old bill on 11-Jul-2016 i have receipt for this.
From the last bill of 28-Jan-2017 to 21-Feb-2017 I am getting excessive Water Bill. We are only 2 members in my family and one of them is on job in day time so how can is this possible that only 1 person used 57kl water in 24 days, the water bill is above 2500rs. it shows that there is a big blunder.
When you inquired about the Last few reading and bills, you can check the status of meter readings & unit. According to the DJB Bill the unit table is as under :-

Bill ID Bill from Date Bill to date No. of days Units
[protected] 21-Feb-17 21-Apr-17 59 15
[protected] 28-Jan-17 21-Feb-17 24 57
[protected] 20-Aug-16 28-Jan-17 161 10
[protected] 6-Jun-16 20-Aug-16 75 22

In the table you can see the fluctuation of the unit if the 22 unit of 75 days & 10 units of 161 days & 15 units of 59 days so how it is possible that 57 units of 24 only. its clearly shows that the meter reader is taking wrong meter reading.
And this time the meter reader has again taken a wrong reading according to Latest DJB Bill of 21-Feb-17 to 21-Apr-17 the unit is 15 for 59 days on 21-Feb-17 reading is 124 and 21-Apr-17 reading is 139 so unit is[protected] =15) but but when I checked my meter & click a photo today on 2-May-17 it was showing 139 till today. From 21-Apr-17 to 02-May-17 there is a 11 days gap and both of the days reading is 139 so it also shows that meter reader has taken wrong meter reading
I am attaching the photo of my meter which is showing as 139 on 02-May-2017
The meter reader are billing us at wrong meter read.. Please look into this and rectify it

Thanks & Regards
Pallavi Sharma
[protected]
[protected]