Delhi Jal Board — no action taken for excessive billing from 03.06.2016 dairy no. 2994

Address:

110070

I am bharat tokas s/o smt. Lt sunita tokas, resident of b-1/1215, vasant kunj, new delhi and using services of delhi jal board under consumer k. No - [protected].
I has been paying on regular basis my water bills as per the consumption, till the month of june 2014 from here onwards faulty and average water bills is generated by delhi jal board on higher average calculations method.
From june onwards, on regular basis i am requesting through written as well as e-mail to the delhi jal board rectify this problem but nothing fruitful comes out.
After approaching the concerned office of djb, vasant kunj has founded that sri jai veer singh rathi of your office and the meter reader was humbly spoken to me about the sudden spurt in bill. He explained that the meter has jumped and stopped showing reading in their records and they are calculating highest consumption slabs abnormally (Surprisingly he had the reading card in hand and the abnormal reading jump noted from the meter was not noticed) and suggested me to get the meter changed and did offer his help to get it done.
After that i wrote an application on lines as suggested and subsequently the meter got changed. He even got my meter’s certification done from his known contractor on payment. The help was obviously appreciated without any grudges.
I raised and requested to solve my quarry under complaint application/dairy number - 2994 on date 03.06.2016, when this excessive billing abnormality will be solved and the excess amount plus lpsc should be rectified so that, i can pay the correct charges as per my consumption of water will be taken into consideration and accordingly the amount will be paid.
Inconsistencies and abnormalities in readings, showing sudden increase in consumption and other points can be noticed by your authority your self.
And you are also aware that what is the position of water supply.

I also wish to draw your attention towards the increased consumption of 150 kl or plus is not correct at all.
After the water meter is changed, its shows by consumption i did not even crossed the slab of 20 kl per month but every month lpsc is piling up and the delhi jal board is not eager to solve this issue and even further they had given me intimation of disconnection of my water connection, if as soon as possible, i did not pay the frivolous water bill of their department.
I has attached some bills with this complaint.
Mr rathi has since not been able to help me inspite of the fact that i have spoken to him seeking help and respite but probably his duties, responsibilities and business has not allowed him to come to my rescue.
Meanwhile it will be very interesting for you to study and refer to patterns of billing patterns of adjoining flats whose tanks are overflowing most of the time. And the billing they are incurring.
I will earnestly request you to please an appropriate decision after this plea.

With due regards
Sincerely yours

Bharat tokas.
R/o - b-1/1215, vasant kunj, new delhi.
Ph. No :[protected], [protected].