Delhi Jal Board — overbilling on low water consumption

Address:New Delhi, Delhi, 110062

Under sign consumer no. [protected], residence of149-1 g-2 export enclave, 149-1, deoli, khanpur, 110062, bill raised by your revenue team amount inr 33438.00, could you please apprised us how your team generating the bill. If the bill generated on the basis of meter reading, then where from you are getting the reading.

As per djb if consumption water less than 20000ltrs in a month not chargeable, then how you could raise the huge bill.

You check my history in the starting months i paid full amount to djb, but when i found your revenue team sending me bill more than consumption i stop the payment, many time try to contact on you call centre number 1916, but no proper reply.

Dear team, we are two adult and one child in family and both we are working morning 8.30 am to 20.00 pm, please explain us how we have used water more than 20000ltrs in a month.

Other than above matter djb not suppling the water daily basis in our arear, if some days getting the water that’s not sufficient for all. We are arranging the water tankers from private water suppliers after paying 1500/- per tanker. Now the water supply is irregular and djb suppling every after 3 or 4 days.

As per above my concern is why i should pay the said amount when i am getting proper supply and using the water less than 20000ltrs. I am not denying to pay the amount but why more than uses.

Kindly review the bill and adjust as per my consumption, so i can clear the bill soon.

With best regards,

Harjinder singh

[protected]
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Delhi Jal Board customer support has been notified about the posted complaint.
Jun 18, 2018
Updated by hsmehar27
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