Delhi Jal Board — Regarding heavy bill generation without Meter reading

Address:

1063 D14, Khajuri Colony

Dear sir, My K. No. is [protected]. Our water bill is being issued without meter reading and status of the meter as indicated in the bill is STP (Stopped Meter). Here it is important to note that water meter is working properly and in this regard I have registered Online grivances [protected], [protected] and [protected] at DJB online portal. Also, talked with DJB customer care and they accepted that wrong bills were generated and they given assurance that matter will be solved. Now, it is nearly more than 4 months but matter did not rectified. I request you please do the needful.
Regards
Applicant /Consumer Rajwati