[Resolved]  Delhi Jal Board — REGARDING PUMP HOUSE COMPLEX OF SFS FLATS ,B-Blk.,E.O.Kailash,New Delhi-65

Address:New Delhi, Delhi

Dear Sir, I SKSOOD, Vice President, Residents Welfare Association, SFS Flats, B-Block, East Of Kailash, opposite Chandra Arya Vidya Mandir School, New Delhi-65, writing to you on behalf of the residents about our grievances pertaining to Delhi Jal Board regarding the pitiable conditions prevailing in our pump house complex of the colony which is supplying potable water to the residents of the colony. 1.ABOUT THE PUMP HOUSE COMPLEX A. There is a huge crack in the western side wall of the pump house emanating right from the ceiling top and running thru the wall right up to the floor consequently this wall may collapse anytime resulting into huge loss to the property of the pump house complex. B.The lids of the openings of the underground water tank have been badly eaten by the rust and thus are totally finished with the result that unwanted dust, waste material, rainwater always keep on falling into the underground water tank.The openings are temporarly covered by the card boards and wooden planks which get spoiled very oftenly.Further in case of heavy rains when the pump house floor gets flooded with rainwater, the flooded rain water starts flowing into the under ground water tank .This is very harmful for the residents as waterborne diseases may spread in the colony.Not only this algae (green fafundi) has grown allalong in the pump house complex over the top of the undergroundtank. C.The walls of the pumphouse complex need immediate plastering and white wash as probably during last 30 years this point has seldom been taken care off. 2.ABOUT THE POTABLE WATER DISCHARGE PIPE LINE There are total no. of 6/7 bends in the 4inches discharge pipeline supplying water to the complex which keep on leaking very frequently and quite oftenly as the bends are not propely sealed by soldering with ranga(lead) and instead plugged by inserting sutely (rassi-jute) into bend joints.The jute of the jute-plugged joints gets dissolved into the water running thru 4" dischrage water line after sometime and thus these joints starts leaking.Even these dissolved jute contents get supplied to the residets alongwith the water and matter has been repeatedly braught to the notice of concerned ZE but all in vain. These complaints are existing for the last few years and have been repeatedly brought to the notice of cocerned XEN, ZE, AE and JE of the area and no.of times.Even a written complaint was also given to the cocerned XEN on 16th July, 2014 with a copy to Chief Engineer of our zone also on 16.07.2014.As a follow up no of reminders calls have been made to concerned XEN and ZE but no remedial action has so far been taken in this matter for the redressal of our above mentioned problems which are quite serious in nature . Hence we the residents have left with no other choice except than to approach the public grievance cell for immediate solution of our problems.It is hoped that the immediate solution shall be found for our pump house problems Thanking you. Satyendra Kumar Sood Vice President-RWA SFS FLATS, B Block East of Kailash, New Delhi-65. Mobile No.[protected] C.
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Jul 31, 2016
Complaint marked as Resolved 
I M SURPRISED TO NOTE THAT THE DESCRIPTION SHOWS THAT MY COMPLAINT HAS BEEN RESOLVED WHEREAS IN SPITE OF REPEATED REMINDERS AND FOLLOW UPS AND IN SPITE OF WRITING EVEN TO LOCAL MLA THE COMPLAINT HAS REMAINED UNATTENDED.THE RED TAPISM IN THE OUR SYSTEM HAS INCREASED TO SO MUCH EXTENT THAT NOT EVEN A SINGLE OFFICIAL BOTHERED TO VISIT THE SITE EVEN TILL DATE.WE RESIDENTS BECAME FRUSTRATED AFTER SEEING THE NEGATIVE APPROACH OF AUTHORITIES AND ARE WAITING FOR WORSE TO HAPPEN . BUT NOW THE SITUATION HAS EXTREMELY AGGRAVATED DUE TO INCESSANT RAINS, ONCE AGAIN A TRIAL IS BEING MADE TO REVIVE THE ISSUE THINKING PROBABLY THE DEFUNCT DEPARTMENT MAY WAKE UP NOW AND TAKE APPROPRIATE STEPS FOR THE REDRESSAL OF OUR PUMP HOUSE PROBLEM . THANKS.
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