Delhi Jal Board — Regarding repeatedly wrong billing

Address:110065
Website:www.delhijalboard.nic.in

I m a 70 years old senior citizen living with my 66 yrs old wife in a DDAs LIG flat in East of Kailash, N. Delhi.Our colony, s water were replaced by DJB in Nov., 2014 & accordingly a meter no.15065365 was installed at my premises on 28.11.14. Ever since the said meter was installed I started getting water bills showing inaccurate highly inflated meter reading & it became a regular feature as every time I used to visit DJB office at Giri Nagar to get the bill corrected.Ultimatly after lot of efforts at my end it was inferred by meter reader that the water meter is not getting activated and hence need replacement.Ultimately the above meter was replaced by another meter no. 15045101 on 18.02.2016.But even after the installation of this new meter this problem of highly factitious bills resurfaced, Recently bill no.[protected] dtd.22.07.2016 was corrected as bill no.[protected] dtd.26.07.2016 and bill no.[protected] dated 07.09.2016 was amended as bill no.[protected] dtd. 07.09.2016.It is a matter of great agony for me to every time visit DJB office for rectification of such regular factitious bills which r always on very high side .It clearly shows that this is due to the carelessness of your personnel involved in noting down the water meter reading.I have repeatedly spoken to SPML people in this respect but that too has not yielded any positive results so far and I m still getting bills with wrong meter reading which are always on very high side.Everytime going to your office for this job is really extremely painstaking job.I request to u to humbly to look in to this matter and to see and to ensure that I start getting my water bills with actual meter reading and not with highly factitious meter reading as I m usually and regularly getting. Thanking you,
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