Delhi Jal Board — sewer line choke for the last one and half months in l block uttam nagar

Address:

110059

Respected Sir,

I am a resident of L Block Uttam Nagar, Bal Udyan Marg New Delhi 110059. This is to bring to your notice a serious lapse on part of the Sewerage deptt..
The Sewer lines of my block starting from L-18 towards L-8 (House Numbers) and the same on the other side on my by lane are blocked and are overflowing since the beginning of this year, a number of ticket were logged by different residents to get the attention of the Concerned authorities, however for the reason that the sewerage team was putting in a new connecting line, to the main sewer line this line was stopped and since then it has remained blocked / chocked numerous requests to the JE and the DJB teams have fell on deaf ears, there has been no response or visible action as the situation is turning from bad to critical,
1. Sewerage is overflowing near the two sides of the bylane.
2. This dirty water is getting collected near the outer walls of the houses and this could lead to new problems for the houses and the outer walls.
3. It is stinking horribly and making it difficult for the people to set out or even use the road or breathe out.
4. This colony has a number of small children too with nowhere to even move out of the houses.
5. With the onset of rains it is now a concern that the dirty water might get into the homes of residents creating health and safety issues.
6. The helpline 1916 is acting like dumb and seem to be helpless, reference to one Ticket[protected]…. Logged on 4-feb’19. Follow-ups are met with the reply that they would escalate…. Don’t know ……..as nothing seems to improve but is going from bad to worst as of today.
7. The Helpdesk is not even able to give the reason for the delay or the TAT when it would be resolved.
8. A Complaint was uploaded on the twitter account of Delhi Jal Board a couple of days ago … nevertheless it seems that it never got the attention as was intended.
9. The Land line numbers for the Janak Puri office are unreachable as given on your website.
10. The situation is such that a couple of residents are unable to even use the ground floor washrooms.
11. We had approached the JE but no appropriate response or action is seen.
12. Would like to ask the concerned authorities “ As a respectable citizen of delhi and India “DO WE HAVE TO LIVE NOW IN SUCH A PATHETIC CONDITION THAT SEWER DIRTY WATER SHOULD ENTER OUR HOMES AND EVERY MORNING WHEN WE GO OUT WE HAVE TO BREATHE THIS FILTHY SMELLY AIR ??””.
13. No Amount or efforts of digitalization or streamlining seems to help as the concerned authority has refused to acknowledge or work on the problems in a time bound manner (Refer toPoints 6 and 7).
Request your kind assistance in getting this issue resolved on a top priority as now the residents are reaching the point of where in this could be a health hazard and also a inconvenience to one and all.