Delhi Jal Board — Sewer water coming in supply water of bathroom and kitchen for over two months

We the neighborhood on streets number 14 and 15 of Ghaffar manzil, Jamia Nagar, New Delhi are being supplied water of extremely poor quality and smell for over two months. This is due to the sewage water getting mixed with the main supply from a hole developed in the main supply pipeline. We have repeatedly filed complaints on the Jal board website under the complaints section and went to the Jal board office as well to lodge the complaint. Irrespective of several attempts our issue has yet not been readdressed by the area engineer. Jal Board, after repeated perusal, sent an operator to check the issue who casually came and checked the tap water at that time, and confirmed nothing is wrong without even inspecting the pipeline once. Thereby we sought help from the local plumber in order to identify the issue. I am, writing regular emails, messages, and attempting calls to the assigned JE of the area SH. GOVIND GAUR since then but all went unanswered. I request higher authorities in the JAL board to please look into the issue as soon as possible since everyone in the locality is now falling sick, and our health and life are in jeopardy. (The person who came for inspection from Jal board earlier dismissed our complaint on the pretext that we are the only household complaining while the rest are choosing to live and fall sick in the mess.)
I am attaching the image of dirty water collected in a bucket which we have been receiving for over two months, it is pale in color and has an extremely pungent odor.
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