Delhi Jal Board — Unable to reset my password/wrong bill

Address:	New Delhi, Delhi, 110085
Website:	Delhi Jal Board

My ca no. [protected], i have registered my self in[protected], now i forget my password & user_id. i tried to reset through forgot password through k. no. & mobile no. after entering k. no. & mobile system shown invalid user_id/mobile no. kindly reset & send message to my mobile.

Further to above, kindly refer my bill id.[protected] bill date 31-03-16 amounting to rs.484.68 total consumption is 21 kl &[protected] bill date 20-06-16 amounting to rs.369.39 total consumption is 17 kl.

In this regards, it is stated that delhi government is already announce every month 20000 liter water is free. i am unable to understand why this bill raised to me.