Delhi Jal Board — Wrong Billing by Delhi Jal Board (K.No. [protected])

Address:New Delhi, Delhi

With due respect, the under sign beg to bring the following few lines to your kind consideration and feverable action please "Before starting my greivance I would like to inform you that i am an old lady of 75yrs facing difficult to walk properly without any body's help. My family consists Two member's, that too Sr. citizen consuming the water." I have been complaining the wrong water bill raised by DJB w.e.f 28th March 2012. No suitable action has been taken by DJB as on Today inspite of my personal my personal visit to DJB a number of times, my last visit was on 17 Dec 2014. On the basis my complaint dated 28/03/2012, 09/04/2012, and 20/12/2013 one gentleman from DJB visited my house and checked the water meter installed in my house and declared that the meter is Faulty. He then replaced the meter on 29/01/2014. Sir when the meter is faulty then the billing also wrong. Then how I can pay this hige amount against the wrong bill. I requested the concerned officer on 17th Dec 2014 that waveoff the bill upto 29th Jan 2014 till the meter was replaced and a fresh bill may please be raised afterwards as per other house bill, in my colony there are 66 flats their bills comes between Rs 300 to 1000/- and they have 3 to 5 members or more. In my case only Two members. But my bills comes very heigh I dont think a five star hotel will not get such type of bill. My problem started from 28th March 2012 till such time my normal bills comes Rs 250-350/- like that. Keeping in view of the above facts and circumstances.I request your goodself to intervene the matter and advised the concerned officers to settle the bill amicably Thanking You Mrs C.P Madan 25 A Qutub Enclave, MIG Flat Katwariya Sarai, New Delhi-16 [protected] [protected]
Was this information helpful?
No (0)
Yes (0)
Delhi Jal Board customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Jal Board
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    5185
    Pending
    0
    Resolved
    514
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Delhi Jal Board contact information