Delhi Jal Board — Wrong billing for zero consumption kno.[protected]

Although complaints have been lodged on 15th Nov.2016 vide complaint No.[protected] and also on 22nd March, 2017 no reply has been received till date from the Delhi Jal Board about the cancellation of the wrong billing amounting to Rs.6779 which to say the least quite unsatisfactory in treating complaints. you are requested to do the needful immediately by cancelling the wrong billing failing which I will be constrained to take up the matter withe chairman of DJB.The complaints relate to K.NO, [protected]

Wrong billing relating to K No.[protected] for which complaints were lodged on 15th Nov.2016 vide complaint No.[protected] and also on 22nd March, 2017 no action has been taken by the Delhi Jal Board in cancelling the wrong bill raised as the premises occupied by me is in a state of repairs and remaining unoccupied for the last few years . I am treated as a consumer of zero consumption of water and as such I am liable to pay only the service charges if any. On this basis the bills were raised by the Zonal Accounts Officer, Old Rajinder Nagar, Karol Bagh, New Delhi. All of a sudden on 12th Nov.2016 a bill for Rs.4164/ was raised by DJB without any rhyme or reason.I have already drawn your attention to this in my complaints of 15th Nov.2016 and again on 22nd March, 2017. Since no action has been taken till date but on the contrary I got a SMS informing that a notice for disconnection of water connection for non-payment of dues is issued for the amount due of Rs.6778.07. I am a senior citizen and am unable to meet personally the Zonal Accounts Officer of Old Rajinder Nagar to do the rectification of the wrong bill and hence I am sending my protests through the complaint portal. I would now request you to cancel the wrong billing by instructing the concerned officer of DJB. The meter is in the name of landlady Parameshwari Devi and I am the tenant of the first floor flat rear portion. Thanking you,
Yours truly
R.SUBRAMANIAN ( Mob. No.[protected])