Delhi Jal Board — wrong water bill - bill id[protected] for k no [protected]

Address:	Delhi Jal Board, Vasant Kunj , New Delhi-110070
Website:	delhijalboard.nic.in/content/djb-department

Billing error bill id[protected] for k no [protected]

There is a serious error in this bill as the apartment is not in use to show such consumption. Electricity bills stand proof of non consumption.

Application with all details lodged with zro (Swii) vasant kunj, delhi jal board on 12/07/2019 under diary no 1925.

The average monthly consumption figures appears to have gone up from 6 units in 2017 to 43 units in 2018 and then down to 14 units post march 2019.
This is untenable given no one is living in the apartment. So, someone is stealing water or siphoning water if the meter is moving.
Year units no of days avg/per month
Jan 2017-mar 18 95 456 6
Mar 2018-mar 2019 517 355 43
Mar 2018-jun 2109 54 115 14

No action has been taken by zro in rectifying the wrong bill despite the complaint lodged. Today i have been sent an sms serving a disconnection notice for failure to pay.

I am out of station and can only make attempts remotely to connect with djb vasant kunj zro but it needs attention as my application is with them to rectify the situation and issue the correct bill. I am being levied late payment fees etc. When i am seeking correction in bill. Phone number on djb website does not work forget about ease of doing business!

Please kindly escalate and expedite this