| Address: | B-10/7372, Vasant Kunj, N.D-110070 |
Subject: Wrong Billing inspite of sending “ZERO” Billing SMS.
Sir,
I received message on mobile, on 6.9.21, that an amount of Rs. 10, 410/- is to be paid by 23.9.21. I visited this office and got the print out of the Bill wherein no meter reading has been given, only period from July 2021—Sept. 2021 is mentioned. I represented my case to ZRO, his response is awaited.(Copy enclosed).
Before getting this billing message I received “ZERO” Billing msgs on May-2021, Feb-2021 and Dec-2020 (copy of screenshots enclosed) and received Paper Slips also from DJB on
Dec-2020, Oct-2020 May-2019 all showing "ZERO Billing".(Copies enclosed)
I am enclosing photos of my Water Meter no: 087537, this meter was installed by DJB on 22.7.2011- (Copy of installation letter encl). copy of screen shots of Meter taken on 6, 7, 8, 9, 11, 12, 14 & 17.9.21) are enclosed which shows/proves that AVERAGE CONSUMPTION at this connection is “.5”. This average is constant from the date of installation of this meter.
It is requested that keeping in view the "ZERO BILLING" messages and CONSTANT AVERAGE of “.5” per day (“15’ per month) the necessary correction may please be done in the Bill and revised bill may please be issued.
Thanking you.
Ashok Banswal
B-10/7372, Vasant Kunj
New Delhi-110070
Water Meter no. 087-537
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