Delhi Police — No Help during Emergency

Address:	New Delhi, Delhi, 110025
Website:	www.delhipolice.nic.in

Back in May (2016), one evening some goons showed up at my friend's house. He somehow managed to call me up and tell me what was going on at his place. I was at my home and i called up on 100. Some women recieved the call. I told her my friend needs help this is an emergency. I told her my friends address. She said 'madam ye batla house thane me ayega yajamia nagar k?' I said i dont know this is an emergency. I told her to please send help because my friend was in dangershe said 'aap area nai bataoge to kuch nai karsakte' i tried calling up my friend again to ask but it was too late. The lady on the phone said 'thik h dekhte h' and hung up. My friend got beaten up that evening and was so mentally broken he refused to meet anyone for the entire week. It was very dissappointing how i watch 'savdhan india' everyday and feel good about our police that they do so much for us and when i actually needed help no one showed up. They lady on the phone should be knowing these details, or atleast she could send us help and then we could figure later which area was it. Looking forward to a response.thank you.