Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

1
Updated: Dec 19, 2025
Complaints 1989
Resolved
244
Unresolved
1745
Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Transport Corporation [DTC] reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachin2426
from Delhi, Delhi
Jan 30, 2023
Report
Copy

I am Sachin Kumar, I am a daily passenger of DTC and always see many types of rule break by DTC drivers but today at 8.50 am in Bus 753 having no. DL1PC8185 at Sagarpur bus stand, the driver goes out of the line. There were many passengers at the stand, first driver stopped very abruptly and only some passengers were boarded and some were boarding but the driver accelerated the bus at the same time, a lady and two-three men could lost their lives at that time. And after then when I raised my voice, the conductor started arguing very rudely and yelled at passengers. This type of incidents happening every day at every corner of delhi but after seeing all this no authority taking action and not ensuring that driver don't do rash driving and conductor behaving professionally. When some bad accident will happen they will take mild action and after few days everything will repeat and repeat. Today I realised how my mother got injured in DTC bus. And I am not feeling well that our country's capital bus service is like that where first they play with people lives and then yell at passengers as we are there slaves. I hope authority and their staff will get well soon.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Barakah Art Zaidi
    Jan 28, 2023
    Report
    Copy

    Address: Jhandewalan

    966 bus service from kamruddin nagar to Nizamuddin railway station I have travelled from jhandewalan to Nizamuddin dargah the ticket amount is 20 rs in red or blue bus but the ticket giver give me 25rs ticket bus number is DL 1 PC 3314
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      W
      Wali9254
      from New Delhi, Delhi
      Jan 28, 2023
      Report
      Copy

      Address: Sarai Jullena, New Friends Colony, 110025

      Dear sir, The incident for which I am going to talk about happened just before the Sarai Jullena chock traffic light, New Friends Colony, 110025. Thes Bus was at high speed coming from Modi Mill side around 4:00 p.m. on 28/01/2023. The traffic light was about to turn red, I think that's why the bus driver was in rush, Thank God nothing happened her, she just got some scratches on her hand. But it was very dangerous she was very closed to the wheel, I request you to please take action about these kinds on accidents.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pankaj9523
        from New Delhi, Delhi
        Jan 26, 2023
        Report
        Copy

        Hello sir
        Yesterday I was applying for the bus pass, firstly the amount got deducted then it shows transaction pending and pass not generated. I want full refund for the transaction
        I've transaction reference number[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Veer_98
          from Delhi, Delhi
          Jan 26, 2023
          Report
          Copy

          मेरा नाम वीर है, कुछ दिन पहले कश्मीरी गेट रेड लाइट वाले टर्न पर रेड लाइट के दौरान मेरी कार एक साइड में खड़ी हुई थी बस गलत लेन में चल रही थी और ओवर स्पीडिंग में थी बस वाले ने खड़ी कार के बराबर से हाई स्पीड में टर्न लिया और कार की ड्राइवर साइड ठोक दी जिससे मेरा नुकसान हुआ और मैं मरते मरते बचा वो बस वाला भाग गया उसने बस नहीं रोकी बस संतरी रंग की थी बस का नंबर ठीक से दिखा नहीं क्युकी ओवर स्पीड में थी और मुझे शौक लग गया था मेरे साथ मेरे माता पिता दोनो थे अथवा एक और कंप्लेंट करनी है 23 जनवरी सुबह 11 बजे के आस पास एक और बस ट्रैफिक में कभी इधर कभी उधर घुमा रहा था स्पीड में उसका नंबर DL1 PD2514 है सबूत के तौर पर मेरे पास इसकी फोटो भी है dtc बस के ड्राइवर बहुत गलत तरह से ड्राइव करते है अगर कोई मर जाए या कुछ हो जाए तो जिम्मेदार कोन होगा आपसे निवेदन है कि इस पर दृष्टि डाले ।
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Delhitrans
            Jan 25, 2023
            Report
            Copy

            Misbehaving by and Rash Driving by Driver DL1PC 7545

            Dear Sir/ Mam,

            Sir my name is Rahul Singh. O Saturday 21-1-23 at 11:23 am, me and my wife started the journey from Badarpur border by DTC low floor bus no DL 1PC 7545 and Route No 460. The bus in which we were traveling was being driven dangerously by the bus driver when the bus proceeded from the AIIMS bus stop to Kidwai Nagar then the bus was being diverted from the AIIMS flyover below and at a very high speed Due to which...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            Suraj8802495267
            from New Delhi, Delhi
            Jan 25, 2023
            Report
            Copy

            To
            The DTC Head
            New delhi

            Date : 25-Jan-2023

            Sub : bus complaint bus route 174

            Dear sir,
            174 bus not stopped and did light off ... I have seen many time that bus driver not stopped bus I an sending a video as well ... Please Follow below details

            Time 19:41
            Azadpur Terminal
            Bus route 174
            Bus No : DL-PD-4 99

            Bus no is not crealy show in video please take action on bus driver and conducted..

            Your faithfully
            Delhi public
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nafish94
              from DELHI, Delhi
              Jan 25, 2023
              Report
              Copy

              Many times the driver of this bus does not stop the bus at the stand so that we do not catch the bus and we reach our place late. It is seen many times that even the bus remains empty. Still the bus driver does not stop the bus.
              Route Number 165 Anand vihar to shahbad dairy
              Vehicle Number DL1PD0548
              SHIFT MORNING
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Chandra kishor Pandey
                from Faridabad, Haryana
                Jan 25, 2023
                Report
                Copy

                Mera bus reject huyebone months ho gye wo n call utha rhe n refound kr rhe
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shaily bhatnagar
                  from Delhi, Delhi
                  Jan 25, 2023
                  Report
                  Copy

                  Hlw,
                  This is a complaint regarding a cluster bus No.-DL1PC 4132. Today at 9:15 I take that bus from karala and I ask the bus driver to open the door at vaishali enclave/Kapil vihar bus stop, but he deny to open the door.He said there is no bus stand so many passengers are there with me who said him that this is a bus stand but he don't open the door he said this is government bus I don't open the door.I told him that this is my regular way I travelled regularly in DTC bus and all drivers were open door at this stand but the driver is not even hearing us. He said I will open the door only if there is a proper bus stand or board. I ask for complaint book to the conductor but he deny to give the complaint book and said I can't give you compalaint book.I request you to solve this or make a stand at vaishali enclave bus stop .
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Khushboo kaim
                    from Delhi, Delhi
                    Jan 24, 2023
                    Report
                    Copy

                    The 120 bus enrouted narela to morigate. I get into bus from bakoli and told conductor that i want to get down at alipur. The bus did not go alipur and followed the short cut and directly went to mukhmelpur bus stand. Inspite of telling the bus did not go to Alipur and conductor told this is how it will go: ( this is the only route) . He was lying every bus from of 120 has to go from alipur and BDOffice bus stand. Please look into this. Many buses are not following the proper root. We are suffering

                    The bus details are as :

                    Time : 11.25am
                    Bus no. : DL-1P-D-4653
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chakshu11
                      from Delhi, Delhi
                      Jan 23, 2023
                      Report
                      Copy

                      I fill form dtc e bus pass form and my form is rejected and my refund is not received yet.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sugreev
                        Jan 23, 2023
                        Report
                        Copy

                        I have been standing on vijay Enclave bus stop for past 30 minutes and no bus of 801stl has been passed yet whereas till than 5 magalapuri buses has passed which always goes empty whereas kapashera bus always goes full
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Voice of indian
                          Jan 23, 2023
                          Report
                          Copy

                          Address: Delhi

                          Hello
                          Everyone

                          We are Community and we happy with bus lowest fare but unfortunately now days we are faced unconditional buses service and there cleanliness, and there lots of dust and garbage, one days I was scare about bus when I show bus wheels was heated and fire condition I were shock pls solved can find another services or change or improvement, that's it.

                          Thank you
                          Our community
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Z
                            Zahid0218
                            from New Delhi, Delhi
                            Jan 21, 2023
                            Report
                            Copy

                            Address: A232 gali no 2 mahavir enclave part2 new delhi 110059

                            Sir mene 3-1-2023, .ko DTC bus pass ke liye apply Kiya tha.or uske agle din wo reject kr diya gya tha or Aaj[protected].
                            Ho gaya hai phir bhi payment refund nahi aaai .me aalse vinti karta hu aap meri is problem ko jald se jald door k
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohdwajid
                              from New Delhi, Delhi
                              Jan 20, 2023
                              Report
                              Copy

                              Address: Saraswati vihar location

                              DL no-DL1PD4484, This side condector two seat reserved, women ledi multi time requesting but condector not given seat, please attend complain...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Payal chittoriya
                                Jan 20, 2023
                                Report
                                Copy

                                Hello sir,
                                i would like to appericiate first the bus services you have provided us, but i would also like to enlighten some issue which i have seen and i myself is also suffering from the same

                                The bus drivers could not stop at bus stations, even if the bus is empty, and if a collective amount of people will start to step up on bus they just start the bus in between and could not even see if someone will fall or not, as i have some health issues with my leg so now a days i can not climb the bus with a run behind it, there are so many people have seen with the same issue of knees and age problems, i have also helped some ladies in climbing the bus as the driver has started the bus.in the middle of the climbing, this case i have seen mostly on the chirag delhi route, specifically sheikh sarai bus stop and further more, and the specific bus no. is 522, the driver from these buses just couldnt stop they just make a run from the stop and people were running behind the bus, i am writing the no. of bus vehicle, its DL1PC 6186, will send more if the problem persist the same
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Alhpa26
                                  from New Delhi, Delhi
                                  Jan 20, 2023
                                  Report
                                  Copy

                                  I have applied for a student bus pass on 09/01/2023 for 5 months worth rupees ₹500 but they have rejected it by saying nothing. Now after visiting the refunding portal of DTC it's showing that the money has already been refunded but I haven't got it back. Application I'd=[protected]
                                  +1 photos
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    akshay498
                                    from Delhi, Delhi
                                    Jan 19, 2023
                                    Report
                                    Copy

                                    Address: C block House no 19/22 shahbad dairy
                                    Website: Delhi transport corporation

                                    I want my refund me my DTC bus pass not coming my DTC bus pass please refund my payment please solve this problem argant please refund my payment

                                    Mobile no [protected]

                                    Email [protected]@gmail.com
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gopal_99
                                      Jan 19, 2023
                                      Report
                                      Copy

                                      I had taken DTC pass on Monday night at 6:26, but today it has been 3 days, my pass has not come yet, I had also paid, but still no answer related to my DTC pass my dtc pass has not come i want refund please refund my dtc bus pass payment this is my payment UPI ref[[protected]]
                                      Name - Mohit Sharma
                                      Father Name - Sushil Sharma
                                      DOB 13/07/2005
                                      Mob no. [[protected]]
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit