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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 23

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P
pankaj9523
from New Delhi, Delhi
Jan 26, 2023
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Hello sir
Yesterday I was applying for the bus pass, firstly the amount got deducted then it shows transaction pending and pass not generated. I want full refund for the transaction
I've transaction reference number[protected]
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    V
    Veer_98
    from Delhi, Delhi
    Jan 26, 2023
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    मेरा नाम वीर है, कुछ दिन पहले कश्मीरी गेट रेड लाइट वाले टर्न पर रेड लाइट के दौरान मेरी कार एक साइड में खड़ी हुई थी बस गलत लेन में चल रही थी और ओवर स्पीडिंग में थी बस वाले ने खड़ी कार के बराबर से हाई स्पीड में टर्न लिया और कार की ड्राइवर साइड ठोक दी जिससे मेरा नुकसान हुआ और मैं मरते मरते बचा वो बस वाला भाग गया उसने बस नहीं रोकी बस संतरी रंग की थी बस का नंबर ठीक से दिखा नहीं क्युकी ओवर स्पीड में थी और मुझे शौक लग गया था मेरे साथ मेरे माता पिता दोनो थे अथवा एक और कंप्लेंट करनी है 23 जनवरी सुबह 11 बजे के आस पास एक और बस ट्रैफिक में कभी इधर कभी उधर घुमा रहा था स्पीड में उसका नंबर DL1 PD2514 है सबूत के तौर पर मेरे पास इसकी फोटो भी है dtc बस के ड्राइवर बहुत गलत तरह से ड्राइव करते है अगर कोई मर जाए या कुछ हो जाए तो जिम्मेदार कोन होगा आपसे निवेदन है कि इस पर दृष्टि डाले ।
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      D
      Delhitrans
      Jan 25, 2023
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      Misbehaving by and Rash Driving by Driver DL1PC 7545

      Dear Sir/ Mam,

      Sir my name is Rahul Singh. O Saturday 21-1-23 at 11:23 am, me and my wife started the journey from Badarpur border by DTC low floor bus no DL 1PC 7545 and Route No 460. The bus in which we were traveling was being driven dangerously by the bus driver when the bus proceeded from the AIIMS bus stop to Kidwai Nagar then the bus was being diverted from the AIIMS flyover below and at a very high speed Due to which...
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      S
      Suraj8802495267
      from New Delhi, Delhi
      Jan 25, 2023
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      To
      The DTC Head
      New delhi

      Date : 25-Jan-2023

      Sub : bus complaint bus route 174

      Dear sir,
      174 bus not stopped and did light off ... I have seen many time that bus driver not stopped bus I an sending a video as well ... Please Follow below details

      Time 19:41
      Azadpur Terminal
      Bus route 174
      Bus No : DL-PD-4 99

      Bus no is not crealy show in video please take action on bus driver and conducted..

      Your faithfully
      Delhi public
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        N
        Nafish94
        from DELHI, Delhi
        Jan 25, 2023
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        Many times the driver of this bus does not stop the bus at the stand so that we do not catch the bus and we reach our place late. It is seen many times that even the bus remains empty. Still the bus driver does not stop the bus.
        Route Number 165 Anand vihar to shahbad dairy
        Vehicle Number DL1PD0548
        SHIFT MORNING
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          C
          Chandra kishor Pandey
          from Faridabad, Haryana
          Jan 25, 2023
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          Mera bus reject huyebone months ho gye wo n call utha rhe n refound kr rhe
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            S
            Shaily bhatnagar
            from Delhi, Delhi
            Jan 25, 2023
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            Hlw,
            This is a complaint regarding a cluster bus No.-DL1PC 4132. Today at 9:15 I take that bus from karala and I ask the bus driver to open the door at vaishali enclave/Kapil vihar bus stop, but he deny to open the door.He said there is no bus stand so many passengers are there with me who said him that this is a bus stand but he don't open the door he said this is government bus I don't open the door.I told him that this is my regular way I travelled regularly in DTC bus and all drivers were open door at this stand but the driver is not even hearing us. He said I will open the door only if there is a proper bus stand or board. I ask for complaint book to the conductor but he deny to give the complaint book and said I can't give you compalaint book.I request you to solve this or make a stand at vaishali enclave bus stop .
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              K
              Khushboo kaim
              from Delhi, Delhi
              Jan 24, 2023
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              The 120 bus enrouted narela to morigate. I get into bus from bakoli and told conductor that i want to get down at alipur. The bus did not go alipur and followed the short cut and directly went to mukhmelpur bus stand. Inspite of telling the bus did not go to Alipur and conductor told this is how it will go: ( this is the only route) . He was lying every bus from of 120 has to go from alipur and BDOffice bus stand. Please look into this. Many buses are not following the proper root. We are suffering

              The bus details are as :

              Time : 11.25am
              Bus no. : DL-1P-D-4653
              +1 photos
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                C
                Chakshu11
                from Delhi, Delhi
                Jan 23, 2023
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                I fill form dtc e bus pass form and my form is rejected and my refund is not received yet.
                +1 photos
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                  S
                  Sugreev
                  Jan 23, 2023
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                  I have been standing on vijay Enclave bus stop for past 30 minutes and no bus of 801stl has been passed yet whereas till than 5 magalapuri buses has passed which always goes empty whereas kapashera bus always goes full
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                    V
                    Voice of indian
                    Jan 23, 2023
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                    Address: Delhi

                    Hello
                    Everyone

                    We are Community and we happy with bus lowest fare but unfortunately now days we are faced unconditional buses service and there cleanliness, and there lots of dust and garbage, one days I was scare about bus when I show bus wheels was heated and fire condition I were shock pls solved can find another services or change or improvement, that's it.

                    Thank you
                    Our community
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                      Z
                      Zahid0218
                      from New Delhi, Delhi
                      Jan 21, 2023
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                      Address: A232 gali no 2 mahavir enclave part2 new delhi 110059

                      Sir mene 3-1-2023, .ko DTC bus pass ke liye apply Kiya tha.or uske agle din wo reject kr diya gya tha or Aaj[protected].
                      Ho gaya hai phir bhi payment refund nahi aaai .me aalse vinti karta hu aap meri is problem ko jald se jald door k
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                        M
                        Mohdwajid
                        from New Delhi, Delhi
                        Jan 20, 2023
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                        Address: Saraswati vihar location

                        DL no-DL1PD4484, This side condector two seat reserved, women ledi multi time requesting but condector not given seat, please attend complain...
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                          P
                          Payal chittoriya
                          Jan 20, 2023
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                          Hello sir,
                          i would like to appericiate first the bus services you have provided us, but i would also like to enlighten some issue which i have seen and i myself is also suffering from the same

                          The bus drivers could not stop at bus stations, even if the bus is empty, and if a collective amount of people will start to step up on bus they just start the bus in between and could not even see if someone will fall or not, as i have some health issues with my leg so now a days i can not climb the bus with a run behind it, there are so many people have seen with the same issue of knees and age problems, i have also helped some ladies in climbing the bus as the driver has started the bus.in the middle of the climbing, this case i have seen mostly on the chirag delhi route, specifically sheikh sarai bus stop and further more, and the specific bus no. is 522, the driver from these buses just couldnt stop they just make a run from the stop and people were running behind the bus, i am writing the no. of bus vehicle, its DL1PC 6186, will send more if the problem persist the same
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                            A
                            Alhpa26
                            from New Delhi, Delhi
                            Jan 20, 2023
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                            I have applied for a student bus pass on 09/01/2023 for 5 months worth rupees ₹500 but they have rejected it by saying nothing. Now after visiting the refunding portal of DTC it's showing that the money has already been refunded but I haven't got it back. Application I'd=[protected]
                            +1 photos
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                              A
                              akshay498
                              from Delhi, Delhi
                              Jan 19, 2023
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                              Address: C block House no 19/22 shahbad dairy
                              Website: Delhi transport corporation

                              I want my refund me my DTC bus pass not coming my DTC bus pass please refund my payment please solve this problem argant please refund my payment

                              Mobile no [protected]

                              Email [protected]@gmail.com
                              +1 photos
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                                G
                                Gopal_99
                                Jan 19, 2023
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                                I had taken DTC pass on Monday night at 6:26, but today it has been 3 days, my pass has not come yet, I had also paid, but still no answer related to my DTC pass my dtc pass has not come i want refund please refund my dtc bus pass payment this is my payment UPI ref[[protected]]
                                Name - Mohit Sharma
                                Father Name - Sushil Sharma
                                DOB 13/07/2005
                                Mob no. [[protected]]
                                +1 photos
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                                  A
                                  Abhishekjha819
                                  from Mundka, Delhi
                                  Jan 19, 2023
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                                  Hello Sir/Mam

                                  I am Abhishek Kumar. I am from Mubarak pur Dabas Mundka Delhi 110081..
                                  It's regarding the DTC Bus number 991 991STL, 929 & 929STL.

                                  The source/destination stop of this route is Mubarakpur Dabas. There was some on going road maintenance work from Mubarak dabas to Madanpur Dabas. Bus driver fixed Madanpur Dabas (Mubarak pur crossing)(1-1.5km from Mubarak pur) as destination/source station for the last 1year.

                                  Now they have again changed the sources/destination to Rani khera dipo (Distance 4-5km from Mubarak pur Dabas) just because small work is going on Main Karala - Mundka road.

                                  All the heavy vehicles, cars, RTV BUS runs smoothly but DTC BUS driver stopped comming till Madanpur Dabas. Few of them comes sometimes, i haven't seen any traffic jam because of maintenance work.

                                  We are facing lots of challenges because of this route change. Would request you to please consider our problem & ask drivers to come at least till Madanpur Dabas.

                                  Your small initiative will help us a lot.. Thank you

                                  Thanks & regards
                                  Abhishek Kumar
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                                    A
                                    akshay498
                                    from Delhi, Delhi
                                    Jan 17, 2023
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                                    Resolved

                                    Address: C block House no 19/22 shahbad dairy

                                    I had taken DTC pass on Sunday night at 8:45, but today it has been 2 days, my pass has not come yet, I had also paid, but still no answer related to my DTC pass my dtc pass has not come i want refund please refund my dtc bus pass payment this is my payment UPI ref[protected]
                                    Name Akshay Kumar
                                    Father Name Kanhaiya Lal
                                    DOB 21/02/2003
                                    Mob no. [protected]
                                    +1 photos
                                    Jan 18, 2023
                                    Complaint marked as Resolved 
                                    My email [email protected] Mob no 9315264199 please solve this issue or provide a refund give in dast refund to my account
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                                      U
                                      Jan 17, 2023
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                                      DL 1P C7664 . This number plate is of a green dtc bus which is being misdriven and driven very very dangerously by its driver. This happend on 17/01/2023, Time : 1:10 PM at near Rajouri Garden Flyover (before rajouri flyover). We had to take a u-turn under rajouri garden Flyover and this bus suddenly came at a very high speed and over take infront o[censored]s with a very deep cut, we just saved ourself from a very big accident which could happen. It's my humble request to cancel driving license of this driver before he kills anyone on the road.
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