DIMTS Complaints & Reviews

महोदय,

निवेदन है कि आज दिनांक 20.08.2024 कि प्रातः की घटना का विवरण इस प्रकार है जिसकी शिकायत कन्डक्टर के पास उपलब्ध शिकायत पुस्तिका के पेज संख्या 1 से 3 मे कि गई है ( जिसकी प्रति...

यह डीटीसी ड्राइवर खजूरी रोड न्यू उस्मानपुर पुस्ता नंबर साधे चार बस स्टैंड पर बस रोकने से मना करता ह या अपनी गुंडा गार्डी दिखाता है इसका वेहवार भी अच्छा नहीं इसके खिलाफ बस...

शिकायत इस प्रकार है कि मेरा नाम कलाम है और मैं दिल्ली बाल अधिकार संरक्षण आयोग, दिल्ली सरकार में कार्यरत हूँ तथा मजनू का टीला, सिविल लाइंस दिल्ली-110054 का निवासी हूँ। दिनांक 06/04/2023...

मैं दिल्ली की एक आम महिला हूं, मैं दिल्ली की बसों में काफ़ी सफ़र करती हूं।आज करीब सुबह 08:20 am पर मैं दिल्ली गेट मेट्रो के स्टैण्ड से मै रूट 817 (कैर गांव से इंद्रलोक) DL1PD 0851 बस में चढ़...

Dear sir/ma'am

I want to register complaint against cluster bus conductor and bus registration no DL1P3692, TIME 07:30 PM. Bus no 336A.

Sir I board the bus no 336A from Preet Vihar for going to Vivek Vihar Police station bus stand on 13/12/2021 at around 7.30 PM.
I asked for a ticket of Rs 5 and gave Rs 10 to bus conductor and he gave me ticket and balance Rs 5 in Rs 1 coins each, i requested him to take...

Dear sir today bus no DL1PC5277 Bus not stop gupta market stand at _6*25am kindly action the bus driver my complaint 1 week 3 times same complaint bus route 460 Badarpur border...

Dimts (Ornage bus) के ड्राइवर व कंडक्टर की शिकायत करने के लिए[protected] पर शिकायत कर सकते है। अगर ड्राइवर बस को स्टैंड पर नही रोकता, बस को रुट से लेकर नही जाता, टिकट नही देता, गाने चलाता है, बस...

Sir.. The bus playing form daurala border to inderlok. It's time is 7:55 in morning from daurala border.. But it left daurala border 7:30-7:40. Daily. We have complained to cluster depot about this but no results. Even d driver made a remarks that yeh toh aise hi chlegi.. From last three months we r facing this problem.
Kindly look in to the matter please....

I boarded at delhi transit bus 543 from south moti bagh when bus reached near south extension flyover suddenly driver moved the bus under the flyover not over the bridge and that time huge traffic was headed at signal. I asked to the conductor why you are using this way as you can see that there is a huge traffic under the flyover and this is also not a route of this bus then he said "niyam kayde to bohot hai jese 40 ki speed se zyada bus...

Hi, m from hari nagar this is a complain regarding a cluster bus bus no. Dl 1pd 2538, i pick my brother from the school ask the bus driver to open the door but he didn't i again ask him to open it he said i will not and leave the stand. All the buses doing the same thing they were stand in the stand but did not open the door for other passengers because they did not want the students in their bus as they did not pay them. It is really very...

Dear Sir/Mam I want to draw your kind attention towards the problem in bus route change from "Delhi Gate" to "Mori Gate / Purani Delhi station" Most of the buses which have route from ITO to Mori Gate or Purani Delhi via Darya Ganj, the Drivers take wrong route from Delhi gate and take ring road instead of Darya Ganj and Lal Qila. Recently I and my mother taken bus from Hazrat Nizamuddin 429Down at 20:51 on 12.10.2014. Bus No. DL1PC5378....

Bus No. : DLIPD 5313
ROUTE : DW 4 ( DWARKA MOR )
Time : Around 1:20pm - 1:40pm
Location : South ex.

This business driver always on hurry, not drive properly, overtaking, access speed limit .
Many times I sees this driver never stop the bus properly. Always overtaking the other vehicles especially in near stands . They overtake the bus near stand and drive fastly for not stopping in the bus stands ..

People are waiting for buses for long hours but these bus drivers are rarely care about it . The buses are empty .
How you appoint this type of drivers . And even you don't care about it ..
You also have some responsibility to take care about it .. or take some serious action against it .
I definitely go ahead of this also ..

Today 23 March 2024 at 4:20, a bus (cluster) outer mudrika toward uttam nagar did not stop by the driver, even after there were more than 10 passengers included man and woman.
This is not the first time, peoples of Delhi face same issue every day. This also cause financial impact for DIMTS and passengers. I believe you track the driver and take action.

नमस्कार सर/मैडम, रुट न. 548 की बसों में दिनाँक 23 फरवरी 2024 से ऑनलाइन टिकट नहीं बन रही है। मैंने चार्टर एप फीडबैक में भी शिकायत की थी, वहाँ से मुझे एप्प अपडेट करने और फोन रिस्टार्ट करने के लिए बोला गया मैंने वो सब भी करके देख लिया किन्तु टिकट नहीं बन रही है।

तथा

रुट न. 34 (नोयडा से मेहरौली) की बसों में भी ऑनलाइन टिकट नहीं बनती है, मेहरौली से नोयडा की टिकट तो बनती है, किन्तु नोयडा से मेहरौली की टिकट नहीं बनती। मेरी आप से करबद्ध प्रार्थना कृपया उपरोक्त दोनों शिकायत पर उचित कार्यवाही कर हमें क्रतार्थ करें ।

धन्यवाद

I am Jaskaran Singh Awal, resident of Delhi. I was travelling on my scooter and suddenly in front of Hanuman Mandir petrol pump one of your bus driver on DL1PD0094 ran bus over my scooter. I have attached the bus picture for your reference. My scooter was hal[censored]nder his bus and which is why his bumper also got broken. However due to this my right ankle got injured but when I was looking at myself the bus driver ran away from the area. I have attached the picture where you can see the bus running away and petrol from my scooter and some orange paint of bus.
Time : around 5:15-5:30 in front of hanuman mandir.
Bus number: 310
I hope you will take the proper action on the bus driver.

My self RAVI
Today 12/03/24 I got in DTC Bus
311 route way to Hamdard Nagar
Bus No: DL1PC6646

from gazipur, I got a ticket from bus conductor time mention was 13:42 and when I entered in bus the time was 13:45 so obvious that ticket was not taken out at that instance I asked the query why current time is not reflecting on ticket he got hyper and said "tujhe ticket mil gaya na beth aram say CBI ki enquiry nahi ho rahi "
I again said aram say baat karo
he said 5 rs ki baat hai jada mat bol itne chapet marunga and abused me " this the kind of language used by a govt servant, I asked his name he didn't reply such kind violent behaviour with public is not acceptable.
I want action to be taken soon on that person .

[protected]@gmail.com

I want to file a serious complaint against a bus driver who did not stop the bus at the bus terminal. I want to mention relevant information about bus number 336A for your office action and strict action against the rustic driver who did not bother about daily commuters and office goers. Your bus drivers do not understand the critical circumstances of office goers. We are bound to reach the office on time and get scolded a lot by the boss if we are late. The professional behavior of the bus driver was particularly frustrating for me as I had raised my hand at the bus terminal Swasthya Vihar Delhi-110092 at 10:33 AM. The act of the bus driver not only inconvenienced me but also caused problems for other office goers.
It is your public responsibility to punish this driver's behavior. It is a matter o[censored]tmost concern that the bus driver of 336A has not trained for public services. My experience is that other metropolitan cities are providing better facilities for their office-going commuters. Delhi must be the capital of India and it has failed to do so. As a senior officer, you train your bus drivers to follow the set schedule and stop at each bus terminal. Due to this, all the bus drivers will follow the system of respecting and giving importance to the passengers' time.
I kindly request a thorough investigation into this matter and take authentic action to prevent such acts by bus drivers. Additionally, I would appreciate strict action regarding my complaint and information about the outcome of the investigation and any corrective measures implemented. I trust that DIMTS will take my complaint and valuable customer feedback seriously and is committed to providing a reliable and punctual service especially towards Nirman Vihar Delhi-110092 to Seemapuri Depot as no proper bust services are available on this route. I look forward to your prompt attention to this matter and a resolution that ensures the continued trust of your passengers.

DL1P3692, TIME 10:33 AM. Bus No. 336A DL1P3692 (336A BUS TIMINGS FROM SWASTHYA VIHAR TOWARDS (→) SEEMAPURI DEPOT)
Route No: 336A
Bus Going Towards: Seemapuri Depot
Bus Timings from Swasthya Vihar - 10:33 AM
[protected]
[protected]@dimts.in
Thank you for your immediate attention to this complaint.
Sincerely,
Kanak K Pandey
House No. 126. AGCR Enclave
Delhi-110092
Contact No. [protected]

Kindly make frequency of buses as ususal before february 2023

Sir Apki bus 717 Ambedkar Nagar jate hue mai online ticket ko nhi lene diya jata hai chase Lee kr ticket nhi dete or na dene pr driver or conductor dono mil kr gali galoch pr utar aate hai fir Mahipalpur se hlka aage bich raste mai utar diya mujhe or bhot misbehaving kra

Route:- 717
Bus No :- DL1PD 4596
Ambedkar Nagar ki or jate hue mai Mahipalpur mai

Mujhe umeed hai aap is pr sakht karvayi krenge

Hello Sir/Ma'am
Bus route no-270,
Bus no.-DL1LAD2330
TIMING - 8:55-09:10AM
is bus driver or marshal ka behaviour bus passengers ke sath bhut hi galat h marshal or driver ko seniour or passengers se baat krne hi tameez nahi hai. Bus ki timing hone ke bad karawal nagar bus terminal par driver time par nahi chalta hai. or jab 2-sep-2023 ko bus chalne ka time hua to passengers dono gate par khade.Driver ne sirf aage wala gate hi open kiya or piche wala gate open nahi kiya. Gate open na karne ki wjah se passengers me se senior citizen uncle or aunty ji ne driver ko gate na kholne ka reason pucha to driver bhot hi aggressively behave ke sath jawab diya or uncle aunty ke sath bht galat way me baat ki chilla kar. Driver bola bus ab nhi jaegi jo karna h kar lo bus ab nhi jaegi. or driver se niche utar gya or maine driver se chalne ke liye bola to usne mere sath bi bht hi chilla kar baat ki or bola jahan complain karni hai krlo. marshal lady ne bola ki tumhre jaise daily aate h complain karne wale.
To sir apse request h ki sir is trah se bus driver or marshal ki manmani se daily bus passengers ko bhut sari dikkato uthani padti h to aap inke upar strictly action le. Hum delhi bus ke regular passengers h humre sath is trah ka behave hoga to hum bus driver or staff ke sath kese cooperate kar paege. aap please inke upar strict action le..

thank you
Name- Aashui verma