DIMTS Customer Care
Delhi Integrated Multi-Modal Transit System Ltd
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COMPLAINTS

DIMTS Customer Care

Delhi Integrated Multi-Modal Transit System Ltd

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1st Floor, Maharana Pratap ISBT Building, Kashmere Gate
Delhi
New Delhi District
Delhi
India - 110006

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DIMTS Complaints & Reviews

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Dimts — dl 1p 0023 from uttam nagar to khair bus route at 1.15 pm on 13/05/2019 rash driving and misbehaving

 yugalmech11 on May 13, 2019
Dl 1p 0023 from uttam nagar to khair bus route at 1.15 pm on 13/05/2019 rash driving and misbehaving with other on complaining about rash driving and breaking bus tightly and people hardly safe to get injured both driver and conductor using haryanvi and not stoping the bus at bus stop and due to over speeding and overtaking stop on the middle of road 100 meter above bus stand.
Please take action against this bus driver and conductor....
Complaint comments  Read comments Complaint category Public Transportation

Dimts — bus no. 847 no schedule or correctly time of mornings

 rahul gutpa on Apr 25, 2019
I m regular traveler between new seema puri to moti nagar on the morning time and there is always a problem that there is no any fix schedule of buses in morning between 08:00 am for this route and some time 3-4 buses operate at the same time and some time we wait for more than 01 hour that is the reason the peoples are compel to travel in small buses (Rtv) which is always packed badly, once i noticed that the rtv driver was saying to the bus driver that don't start the bus now and come after i me.

I just want to request, you to the senior management please look in to the matter and...
Complaint comments  Read comments Complaint category Public Transportation

Dimts — complaint against bus driver for his partial behavior with male passengers.

 Deepak kushwaha Deepak on Apr 7, 2019
Dear sir cluster bus service delhi transit thease days, the drivers are behaving like a fool, they do partiality with male passengers, this was the incident of today' s morning where i was going to safdarjung hospital at my job i was asking for a seat then all of a sudden, bus driver yelled at me and ask not to sit on the seat i took the bus from badarpur village bus stand and then some girls entered through the front gate and they asked the same and drive thankfully provided a seat to her. May i ask you one thing why do they unfair with male passengers often this wasn' t happened for the first...
Complaint comments  Read comments Complaint category Hospitals

Dimts — bus conductor beaten me

 Surya 97 on Apr 2, 2019
Hi,

Today at 22:47 on 02/04/2019 i boarded the bus from madhuban chowk bus stand i take a ticket for next stand saraswati vihar new delhi the conductor is so rude he’s misbehaving me using abusive language and driver told him that not to use that language be patience but the conductor is getting angry on me and beating me on the way to next stand also when the saraswati vihar stand is coming driver open the door, and conductor beating me and push me hard during running bus so i fell down on the road and bus driver didn’t stop the bus and he ran away bus doesn’t have proper...
Complaint comments  Read comments [1]Complaint category Public Transportation

Dimts — gps

 Aryan.chopra on Mar 9, 2019
I have commercial car.. I gave my car on lease
So when ever i track my car it's not give me full information sometimes it shows place and time but mostly it show only date and time
Now my problem is why dimts gps is not working properly, why it's not showed car location.
This is very serious issues pls resolve it asap
Otherwise if driver did anything wrong then we are unable to track it and it will impact our india
I have attached one screen shot kindly see and let me know how we can fix this

My name - aryan chopra
Contact no -[protected]...
Complaint comments  Read comments [1]Complaint category Taxi

Dimts — rash driving, misbehaviour, violent act by bus driver aman. bus no. dl-1pd0723

 Sidharth VB Arora on Feb 15, 2019
Dimts — rash driving, misbehaviour, violent act by bus driver aman. Bus no. Dl-1pd0723. Filed complaint in shakarpur police station.

Bus no. Dl-1pd0723
Driver's name: aman
Complaint no.1113

Respected sir/madam,

I am sidharth arora i reside in shakarpur, new delhi.

On 13/02/2019 at 10:30 am, at ito bus stop driver (Aman) did not stopped the bus, he just slow down the speed of bus.

Somehow i managed to get on the bus but a lady passenger fell down on the ground while boarding the bus at ito bus stop.
Complaint comments  Read comments [1]Complaint category Public Transportation

Dimts — no time running

 Imraan siddiqui on Feb 3, 2019
Hello sir good evening.
Sir my name is imraan and i'm from uttam nagar sir today i'm visited seemapuri bus depo, sir i'm go to uttam nagar by bus im reached 5:57 pm sunday your bus number dl-1pd2324 standing 1hour 15 mint i'm asking bus conductor sir witch time bus run his not give answer and smoke in the bus and your bus service very bad no timeline your bus service.. And i'm waiting with my family.....
Complaint comments  Read comments Complaint category Other

Dimts — complaint against driver on 31 dec 2018 on 348 kalyanpur to dallupura

 Vksaini470 on Dec 31, 2018
सर मैं और मेरा दोस्त कल्याण पूरी बस स्टैंड पर खड़े थे जिसके बाद शाम 6 बजे लगभग 348 मोरी गेट टू मयूर विहार फेज 3 को स्टैंड पर रोकने के लिए हाथ दिया जिससे पहले ड्राइवर ने बस का डिजिटल बोर्ड बंद कर दिया बस रुकी तो मेरा दोस्त आगे से चढ़ने की कोशिश...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Dimts — bus no dl1pd 2561

 rajkumarsharma on Dec 24, 2018
Today 24dec 2018 i raj kumar sharma going from anand vihar to preet vihar by the cluster bus no. Dl1pd 2561, as per mention on display that you can take tkt by metro card, i show my metro card to conductor to take tkt, he shouted me & throw my card & say i can't give the tkt by metro card & you can go by another bus, i surprised, after interfere a fellow passengers he give me the tkt in inr

I am very sad with the conductor misbehavior....
Complaint comments  Read comments [1]Complaint category Public Transportation

Dimts — bus driver didn't open the boarding gate at sector-13 dwarka stop, new delhi.

 Rakshak singh on Dec 12, 2018
The bus driver (Panditji) of bus no.770 today (Dec.12, 2018), didn't open the boarding gate at sector-13, dwarka (Mrv school) bus stop at 0830 hrs, despite my indication to him. He was plying bus with registration number-dl-1pd/3215. Though he stopped the bus at the said stop but didn't open the boarding gate. He is a habitual offender and does the same till he reports in time at madhu-vihar bus stop. My complaint no. Is 2608/18 of date and the same would be pursued with higher authorities, if i am not informed of the action taken against the erring driver within a week of the registration of my...
Complaint comments  Read comments [2]Complaint category Public Transportation

Dimts — rough driving

 Manjeet Sikarwar on Nov 20, 2018
Hello sir/madam,

I am Manjeet Singh I live in Sangam vihar, New Delhi, and I usually travel in dtc buses. Today 20th of November 2018 time 05:00pm, I took bus from munirka to Sangam Vihar route number 448.
It seems that the driver of the bus is untrained or could have consumed alcohol because the way he is driving the bus is totally unresponsibl.
Requesting you to take legal action against the driver.
Bus number DL 1PC 6236 (448 up).

After writing the complaint I started making a video clip that time we were in traffic that's why we can't see his...
Complaint comments  Read comments Complaint category Public Transportation

Dimts — driver does not stopped even for 30 seconds on the starting point of bus

 NITIN AHLAWAT on Nov 6, 2018
I waived hand to the driver to stop the bus as i was standing before 100 mtr of bus stand as there was a long que of bus alredy on the stand, instead he ran the bus ahead of all buses nd doesnt waited for 30 secnds for passengers to carry, i even ran to catch the bus nd was behind the bus, still he drove away
Bus no - dl 1p 3078/790stl up
Place i waived for bus kapashera border,
Place i catched the bus to travel and verbally intimate the driver kapashera crossing. When i askd why they don't stopped they argued with saying this bus is not mean to stop and stand.
My source...
Complaint comments  Read comments [1]Complaint category Public Transportation

Dimts — always shutdown cluster buses

 djdevanteam on Nov 6, 2018
आज की दुनिया मैं जहा हर जगह किसी न किसी बात पर प्रॉब्लम होती ह.. पर ट्रेवल को लेकर यह प्रॉब्लम बढ़ती जा रही ह. सिर्फ और सिर्फ क्लस्टर बसेस ही जिम्मेदार ह इसके लिए.. इनको बिलकुल बी समाज नहीं ह की पब्लिक परेशां ह आपकी इन्ही हरकतों से बस इनको...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Dimts — authoritarian behaviour of driver

 Badhoriya on Oct 12, 2018
Sir,

I am senior citizen aged 73. I boarded bus no. Dl - 1pd 2738 on route no.764 upto madhu vihar at old palam more at about 7.50 am on 9/10/2018. All the seats reserved for senior citizen were occupied by senior citizens. However at the front seat just at the exit door at the left hand side of driver a young boy was sitting. I approached that boy to give me the seat. He was nearly ready to vacate and looked at the driver who immediately intervened and asked that boy not to get up and let this man (Me) to stand. I told the driver that being staff of cluster bus service he was supposed...
Complaint comments  Read comments [2]Complaint category Public Transportation

Dimts — complaint for ticket checker

 Meena Aggarwal on Oct 7, 2018
Iam sitting in bus no 1700 route no 764 after see the ticket ticket checker misbehave with me check my wallet and saying wrong words and saying kahin par bhi meri complaint kar do main nahi darta kisi se. Does not allowed me to get out of the bus and forcefully took fine from me please take stick action as soon as possible
Ticket checker name sandeep
Degination sa rt
Unit a. K. D....
Complaint comments  Read comments [2]Complaint category Public Transportation

Dimts — I am complaining for a. conductor

 Goldy Kapoor on Oct 7, 2018
Dear sir,
. I was coming from duty last night dated 06.10.2018 at the of near about 10:45. I picked up a cluster bus from dwarka more for kair. Bus conductor had drunk to much. He was not giving the ticket any one. I asked him for ticket he send me out of the bus and telling abused language badly as per govt rules any conducter could not ignore to give the tickets to any passenger. I request you please take the action about this the bus no. Is 00079 this bus belongs to kair depot.
Thanks and regards...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Dimts — complaint against ticket checker

 [email protected] on Oct 6, 2018
Respected sir/madam,

I am writing this letter to bring your attention towards high handedness of checkers today around 4 pm when i was coming from bhogal i board the bus from nizamuddin pull as i have to go to nizamuddin railway station i entered in the bus from back and ticket checkers enter in the bus from front gate and asked me for ticket i told them "abhi aai hun mai paise nikal rhi hoon le rahi hun ticket" but they start forcing me to pay fine but why i would pay fine i didn't make any mistake they start checking my bag who has given them the right to check girls bags or mobile...
Complaint comments  Read comments [1]Complaint category Other

Dimts — complaint against bus conductor (bus no. dl1pd 1002)

 Ritihk on Sep 27, 2018
This is to inform you that when i take the ticket i gave him 100 rupees note and he give me the change but there was one such note which is not in good condition, so i request the conductor to change that note but inspite of changing that he use abusive language and stated misbehaveing with me and didn't talk properly. He also said that he didn't change the note do what you want to do. I have a photo of that conductor which i will upload with this message. So i hope that you will take the action against my complaint as soon as possible....
Complaint comments  Read comments Complaint category Public Transportation

Dimts — wrong fines

 ramlalit on Sep 26, 2018
महोदय, आज दिनांक26 सितम्‍बर 2018 को शाम 6 बजे मैं अपने कार्यालय केन्‍दीयजलआयोग से घर जाने केलिए निकला 6 बजकर 5मिनट पर मैं सेक्‍टर एक आर.के.पुरम बस स्‍टॉप पहुंचा तभी 623 बस आ गई मैं उसमें चढ़ा मेरे साथ तीन चार यात्री और थे, मैं पास में खाली सीट...
Complaint comments  Read comments Complaint category Public Transportation

Dimts — complaints for kair depot supervisor manoj kumar

 HARIOM Khârb on Sep 20, 2018
हेल्लो सर, मैं कोंडक्टर केर बस डेपु. Id 10233 दीपक कुमार हमारे dephu मैं कुछ दिन पहले सभी कोंडक्टर के रूट चेंज हुए थे.जिसमें सभी कोंडक्टर को दूसरे रूट पे भेज दिया गया था. लेकिन हमारे superviser मनोज कुमार ने कुछ कोंडक्टर से रूपेय लेकर उनको वहीं पुराने...
Complaint comments  Read comments Complaint category Employees

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complaint against bus driver for his partial behavior with male passengers.
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complaint against driver on 31 dec 2018 on 348 kalyanpur to dallupura
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bus driver didn't open the boarding gate at sector-13 dwarka stop, new delhi.

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