Claimed

DIMTS Complaints & Reviews

1
Updated: Aug 20, 2024
Complaints 577
Resolved
26
Unresolved
551
Contacts

File a complaint to DIMTS

Having problems with DIMTS?

File a complaint and get it resolved by DIMTS customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DIMTS reviews & complaints(577)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
k.pal
from Noida, Uttar Pradesh
Aug 20, 2024
Report
Copy

784 8.04

महोदय,

निवेदन है कि आज दिनांक 20.08.2024 कि प्रातः की घटना का विवरण इस प्रकार है जिसकी शिकायत कन्डक्टर के पास उपलब्ध शिकायत पुस्तिका के पेज संख्या 1 से 3 मे कि गई है ( जिसकी प्रति...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipanshu Rajput
from Delhi, Delhi
Apr 16, 2024
Apr 16, 2024
This thread was updated on Apr 16, 2024
Resolved
Report
Copy
Resolved

Bus not stopping at bus stop

Address: Dimts

यह डीटीसी ड्राइवर खजूरी रोड न्यू उस्मानपुर पुस्ता नंबर साधे चार बस स्टैंड पर बस रोकने से मना करता ह या अपनी गुंडा गार्डी दिखाता है इसका वेहवार भी अच्छा नहीं इसके खिलाफ बस...
+1 photos
+1 videos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Strongest Man of Delhi
from New Delhi, Delhi
Mar 23, 2024
Report
Copy

Address: Sadar Bazaar, Delhi Cantt

Today 23 March 2024 at 4:20, a bus (cluster) outer mudrika toward uttam nagar did not stop by the driver, even after there were more than 10 passengers included man and woman.
This is not the first time, peoples of Delhi face same issue every day. This also cause financial impact for DIMTS and passengers. I believe you track the driver and take action.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Krishan Kumar Pandey
    from Delhi, Delhi
    Mar 18, 2024
    Report
    Copy

    Address: A - 392, Janta Jiwan Camp Tigri New Delhi - 110080

    नमस्कार सर/मैडम, रुट न. 548 की बसों में दिनाँक 23 फरवरी 2024 से ऑनलाइन टिकट नहीं बन रही है। मैंने चार्टर एप फीडबैक में भी शिकायत की थी, वहाँ से मुझे एप्प अपडेट करने और फोन रिस्टार्ट करने के लिए बोला गया मैंने वो सब भी करके देख लिया किन्तु टिकट नहीं बन रही है।

    तथा

    रुट न. 34 (नोयडा से मेहरौली) की बसों में भी ऑनलाइन टिकट नहीं बनती है, मेहरौली से नोयडा की टिकट तो बनती है, किन्तु नोयडा से मेहरौली की टिकट नहीं बनती। मेरी आप से करबद्ध प्रार्थना कृपया उपरोक्त दोनों शिकायत पर उचित कार्यवाही कर हमें क्रतार्थ करें ।

    धन्यवाद
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jaskaransinghawal
      Mar 12, 2024
      Report
      Copy

      I am Jaskaran Singh Awal, resident of Delhi. I was travelling on my scooter and suddenly in front of Hanuman Mandir petrol pump one of your bus driver on DL1PD0094 ran bus over my scooter. I have attached the bus picture for your reference. My scooter was hal[censored]nder his bus and which is why his bumper also got broken. However due to this my right ankle got injured but when I was looking at myself the bus driver ran away from the area. I have attached the picture where you can see the bus running away and petrol from my scooter and some orange paint of bus.
      Time : around 5:15-5:30 in front of hanuman mandir.
      Bus number: 310
      I hope you will take the proper action on the bus driver.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Adv87HC
        from delhi, Delhi
        Mar 12, 2024
        Report
        Copy

        My self RAVI
        Today 12/03/24 I got in DTC Bus
        311 route way to Hamdard Nagar
        Bus No: DL1PC6646

        from gazipur, I got a ticket from bus conductor time mention was 13:42 and when I entered in bus the time was 13:45 so obvious that ticket was not taken out at that instance I asked the query why current time is not reflecting on ticket he got hyper and said "tujhe ticket mil gaya na beth aram say CBI ki enquiry nahi ho rahi "
        I again said aram say baat karo
        he said 5 rs ki baat hai jada mat bol itne chapet marunga and abused me " this the kind of language used by a govt servant, I asked his name he didn't reply such kind violent behaviour with public is not acceptable.
        I want action to be taken soon on that person .

        [protected]@gmail.com
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          solutionhrpoint
          from Delhi, Delhi
          Dec 11, 2023
          Report
          Copy

          Address: Kanak K Pandey House No. 126. AGCR Enclave Delhi-110092

          I want to file a serious complaint against a bus driver who did not stop the bus at the bus terminal. I want to mention relevant information about bus number 336A for your office action and strict action against the rustic driver who did not bother about daily commuters and office goers. Your bus drivers do not understand the critical circumstances of office goers. We are bound to reach the office on time and get scolded a lot by the boss if we are late. The professional behavior of the bus driver was particularly frustrating for me as I had raised my hand at the bus terminal Swasthya Vihar Delhi-110092 at 10:33 AM. The act of the bus driver not only inconvenienced me but also caused problems for other office goers.
          It is your public responsibility to punish this driver's behavior. It is a matter o[censored]tmost concern that the bus driver of 336A has not trained for public services. My experience is that other metropolitan cities are providing better facilities for their office-going commuters. Delhi must be the capital of India and it has failed to do so. As a senior officer, you train your bus drivers to follow the set schedule and stop at each bus terminal. Due to this, all the bus drivers will follow the system of respecting and giving importance to the passengers' time.
          I kindly request a thorough investigation into this matter and take authentic action to prevent such acts by bus drivers. Additionally, I would appreciate strict action regarding my complaint and information about the outcome of the investigation and any corrective measures implemented. I trust that DIMTS will take my complaint and valuable customer feedback seriously and is committed to providing a reliable and punctual service especially towards Nirman Vihar Delhi-110092 to Seemapuri Depot as no proper bust services are available on this route. I look forward to your prompt attention to this matter and a resolution that ensures the continued trust of your passengers.

          DL1P3692, TIME 10:33 AM. Bus No. 336A DL1P3692 (336A BUS TIMINGS FROM SWASTHYA VIHAR TOWARDS (→) SEEMAPURI DEPOT)
          Route No: 336A
          Bus Going Towards: Seemapuri Depot
          Bus Timings from Swasthya Vihar - 10:33 AM
          [protected]
          [protected]@dimts.in
          Thank you for your immediate attention to this complaint.
          Sincerely,
          Kanak K Pandey
          House No. 126. AGCR Enclave
          Delhi-110092
          Contact No. [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Monikamalik038
            from Dehra Dun, Uttarakhand
            Oct 27, 2023
            Report
            Copy

            Kindly make frequency of buses as ususal before february 2023
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pushpendra@12
              from New Delhi, Delhi
              Sep 23, 2023
              Report
              Copy

              Address: Mahipalpur

              Sir Apki bus 717 Ambedkar Nagar jate hue mai online ticket ko nhi lene diya jata hai chase Lee kr ticket nhi dete or na dene pr driver or conductor dono mil kr gali galoch pr utar aate hai fir Mahipalpur se hlka aage bich raste mai utar diya mujhe or bhot misbehaving kra

              Route:- 717
              Bus No :- DL1PD 4596
              Ambedkar Nagar ki or jate hue mai Mahipalpur mai

              Mujhe umeed hai aap is pr sakht karvayi krenge
              +2 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kunal sariya
                from Delhi, Delhi
                Sep 4, 2023
                Report
                Copy

                Address: H.NO B-64, STREET NO.6,PHASE-1ST, SHIV VIHAR KARAWAL NAGAR , DELHI-110090

                Hello Sir/Ma'am
                Bus route no-270,
                Bus no.-DL1LAD2330
                TIMING - 8:55-09:10AM
                is bus driver or marshal ka behaviour bus passengers ke sath bhut hi galat h marshal or driver ko seniour or passengers se baat krne hi tameez nahi hai. Bus ki timing hone ke bad karawal nagar bus terminal par driver time par nahi chalta hai. or jab 2-sep-2023 ko bus chalne ka time hua to passengers dono gate par khade.Driver ne sirf aage wala gate hi open kiya or piche wala gate open nahi kiya. Gate open na karne ki wjah se passengers me se senior citizen uncle or aunty ji ne driver ko gate na kholne ka reason pucha to driver bhot hi aggressively behave ke sath jawab diya or uncle aunty ke sath bht galat way me baat ki chilla kar. Driver bola bus ab nhi jaegi jo karna h kar lo bus ab nhi jaegi. or driver se niche utar gya or maine driver se chalne ke liye bola to usne mere sath bi bht hi chilla kar baat ki or bola jahan complain karni hai krlo. marshal lady ne bola ki tumhre jaise daily aate h complain karne wale.
                To sir apse request h ki sir is trah se bus driver or marshal ki manmani se daily bus passengers ko bhut sari dikkato uthani padti h to aap inke upar strictly action le. Hum delhi bus ke regular passengers h humre sath is trah ka behave hoga to hum bus driver or staff ke sath kese cooperate kar paege. aap please inke upar strict action le..

                thank you
                Name- Aashui verma
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kunal sariya
                  from Delhi, Delhi
                  Sep 2, 2023
                  Report
                  Copy

                  Address: H.NO.B-64, STREET NO.6,SHIV VIHAR, KARAWAL NAGAR.DELHI-94,
                  Website: Complaint against bus driver and marshal.

                  Cluster bus no-dl1pd2330, bus route no-270, dated- 02-sep-2023, time 08:55 - 09:10.
                  Bus karawal nagar terminal se timing par nhi chalti hai. Passengers dono gate par khade hokar wait kar rhe the. Aaj bus ka time hone par driver ne bus terminal ke andar bus ke dono gate open nhi kiye sirf aage wala hi gate open kiya fir sare passanger aage gate se entry ki or senior citizen uncle or aunty ne jab driver se picche wale ke bare me bola ki picche wala gate open karna chahiye tha apko.To driver bhut hi buger or misbehaviour se unke sath chilakar bola or bus band kar ke bus se utar gaya. Driver bola ki bus ab khin nhi jari jo karna h krlo. Marshal bhi aged uncle aunty ke sath misbehaivour or nonsense way me baat kar rhi thi. Mene bus to start krke chalne ke liye bola to driver bola jo karna h karle or jaha complaint karni h krlo bus nhi jayegi. Marshal lady boli tumhare jaise compain wale daily milte hai hume. Hum delhi buses ki regular passanger hai agar bus driver or bus marshal is trah se behave krenge or sr. Citizen ki disrespect krege to delhi buses me travel krna bhut hi mushkil task ho jaega. Sir m apko yahi bolunga please aap is compaint par strictly action le or is trah ke driver passenger ko nahi chahiye jo is trah se behave kare. Jo sr. Ki or passenger ke sath is trah behave kare.

                  My name -aashu verma
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anmol vats
                    Aug 30, 2023
                    Report
                    Copy

                    Address: HNO-190 SEHRI PANA NEAR CHOPPAL KATEWARA Narela North Delhi India 110039

                    That the driver who told his name as parmod was driving the bus in the negligent manner and had consumed the alcohol the bus number was DL1PD6188 ON 30.08.2023 AT AROUND 8:30 °AM when passanger asked him to stop the bus the driver misbehaved and threatened to kill the passanger¹
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jack112
                      from New delhi, Delhi
                      Aug 12, 2023
                      Report
                      Copy

                      Address: Shahabad Mohammad pur

                      Bus no DL1PD6068
                      ROUTE NO 772
                      Bus conductor and driver misbehaviour with me Both are Use cheap and Abuse language and while i am traveling bus conductor watching movie inside and The bus conductor told me that we have to complete our target daily form 4000 It is daily, that's why I keep telling passengers to take tickets again and again. i m traveling daily this route please action for this inconvenience please solve my issue
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Report
                        Copy

                        Bus No. 1350, 2513
                        Route 727 STL Kair Depot to Dwarka Mor,
                        Time: 5:25, at Delhi gate, Najafagarh
                        Complaint about buse not stopped at bus stop, race among each other right Lane Driving, overtake to other stopped Bus.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Jul 22, 2023
                          Report
                          Copy

                          Address: Mehroli
                          Website: [email protected]

                          539 mehrauli se Qamrudin nagar ja rha thi bus number DLIPD 4729 TIME 6:40 ka time hoga :O'clock EVENING QUTAB MINAR pr bus ke gate nhi khole and koi ko nhi liya stand se 10 people's there
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ranika Pandey
                            Jul 22, 2023
                            Report
                            Copy

                            Bus stop

                            Address: Sewa nager depo

                            To

                            The depot manager

                            Sub - Rush driving

                            Dear sir,

                            I travel on bus no 6898 and route no 473 but the driver of the bus drives the bus in a very wrong way and does not stop the bus even at the bus stop causing a lot of trouble to all the people. I was sitting from Nirman Vihar and I had to get down at Laxmi Nagar but the driver didn't stop the bus and suddenly applied brakes due to...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            P
                            Pankaj@123456789
                            Jul 19, 2023
                            Report
                            Copy

                            Address: D-1/258 sultanpuri delhi

                            Last reminder

                            Rani khera 3 depot
                            Name - pankaj kumar
                            Phone num - [protected]
                            Address - D-1/258 sultanpuri delhi 110086
                            Bus num -DL1PD4410
                            Journey time 12:00:16
                            Journey date - 15 july 2023
                            Route num -114
                            Sir
                            Maine aj cluster bus m chada kohat inclave pritmpura sa maine conductor bol kii 10 rupess ka ticket da do Y block mangolpuri Tak ka lakin conductor ne mere ticket wazirpur DDC depot sa la kr Qutub garh village tk ka ticket cut diya jabki muje Y block mangolpuri utarna tha Maine bola be conductor ko ki kyu cut kri mere apne ticket qutub garh tk to muj sa bola kii yahe tk ka milaga akad kr bat be Kari mere apse request h ase logo k against action liya jaye or no duty kra jaye sath he muje be bataya Jaye kii conductor k against kya action liya gaya h depot manager ki traff sa
                            Thanku
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pankaj@123456789
                              Jul 19, 2023
                              Report
                              Copy

                              Address: D-1

                              Rani khera 3 depot
                              Name - pankaj kumar
                              Phone num - [protected]
                              Address - D-1/258 sultanpuri delhi 110086
                              Bus num -DL1PD4410
                              Journey time 12:00:16
                              Journey date - 15 july 2023
                              Route num -114
                              Sir
                              Maine aj cluster bus m chada kohat inclave pritmpura sa maine conductor bol kii 10 rupess ka ticket da do Y block mangolpuri Tak ka lakin conductor ne mere ticket wazirpur DDC depot sa la kr Qutub garh village tk ka ticket cut diya jabki muje Y block mangolpuri utarna tha Maine bola be conductor ko ki kyu cut kri mere apne ticket qutub garh tk to muj sa bola kii yahe tk ka milaga akad kr bat be Kari mere apse request h ase logo k against action liya jaye or no duty kra jaye sath he muje be bataya Jaye kii conductor k against kya action liya gaya h depot manager ki traff sa
                              Thanku
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Joshi_V
                                from New Delhi, Delhi
                                Jul 18, 2023
                                Report
                                Copy

                                Address: DELHI INTEGRATED MULTI-MODAL TRANSIT SYSTEM LIMITED, 8th Floor, Block-1, Delhi Technology Park, Shastri Park, Delhi-110053

                                This is to inform you that I daily travel for my office through the DTC and cluster bus. Most of the times the drivers of Route no. 727 never follow the exact route.

                                Dated[protected] when I was travelling back to home from the office, I entered the orange cluster bus with route no. 727 and Bus No. DL1PC6776. According to the route, bus should pass from Manglapuri terminal and then carry forward its journey, but they denied to follow the main route. I continuously asked them to follow the path but they passed from the Palam flyover making a shortcut. I was physically assaulted and abused by the driver and the Civil Defence Officer. They tore and broke my shirt and shirt button and threaten me to pull out the iron rod for beating.

                                The Civil Defence Officer has the duty to protect the civilians instead he himself became a threat to me and other passengers. He forcefully made me and other people to exit the bus on Health Centre bus stop. This is shameful that they are not doing the only duty properly and also threatening and physically assaulting me.

                                BUS DETAILS :
                                Route No. : 727 [Dwarka Mor - Jawahar Lal Nehru Stadium]
                                Bus No. : DL1PC6776
                                Booking Time :[protected] | 07:55 PM
                                Starting Stop : Raja Puri
                                Ending Stop : Palam Gaon Crossing

                                Kindly take strict actions against the Driver and the Civil Defence Officer.

                                Regards
                                VINOD KUMAR JOSHI
                                mob : [protected]

                                Enc.: Bus Ticket
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pankaj@123456789
                                  Jul 15, 2023
                                  Report
                                  Copy

                                  Address: D-1/258 sultanpuri delhi 110086

                                  Rani khera 3
                                  Name - pankaj kumar
                                  Phone num - [protected]
                                  Address - D-1/258 sultanpuri delhi 110086
                                  Bus num -DL1PD4410
                                  Journey time 12:00:16
                                  Journey date - 15 july 2023
                                  Route num -114
                                  Sir
                                  Maine aj cluster bus m chada kohat inclave pritmpura sa maine conductor bol kii 10 rupess ka ticket da do Y block mangolpuri Tak ka lakin conductor ne mere ticket wazirpur DDC depot sa la kr Qutub garh village tk ka ticket cut diya jabki muje Y block mangolpuri utarna tha Maine bola be conductor ko ki kyu cut kri mere apne ticket qutub garh tk to muj sa bola kii yahe tk ka milaga akad kr bat be Kari mere apse request h ase logo k against action liya jaye or no duty kra jaye sath he muje be bataya Jaye kii conductor k against kya action liya gaya h depot manager ki traff sa
                                  Thanku
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit