DIMTS
Delhi Integrated Multi-Modal Transit System Ltd
Customer satisfaction rating: 5%
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DIMTS Customer Care

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1st Floor, Maharana Pratap ISBT Building, Kashmere Gate
Delhi
New Delhi District
Delhi
India - 110006

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Customer satisfaction rating
5%
Complaints
344
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0
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16
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DIMTS Complaints & Reviews

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Dear sir,

Bus no 102 bus service very poor, morning time rohini 8:25 and next bus out time 9:15, pls arrange more buses this rout,
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    Dear Sir/Madam,
    I would like to withdraw your kind attention towards rush driving of orange bus DL - 1PD 4298 . I...
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    Complaint against driver bus route no 351 inderlok metro station to kalyanpuri (bus no DL1PD5605) Bus driver conduct and mis...
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    139 bus rout is finish and stat bhalswa j.j.colony but 139 bus finish stat bhalswa dairy why
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      No stopped holambi kalan only 2 person inside bus
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        I am sachin daily passanger of route no 410 bus from Rajouri Garden to rml hospital notice daily that marshal not doing her duty not follow the guidelines of COVID-19 and not taken any precautions against COVID-19. Doesn’t not wear mask properly always Carry any kind of cloth. Sitting capacity is also not followed in bus more then 20 passengers travel in bus And marshal always use her phone and busy in call or song .
        Kindly take my complain seriously.
        Thankyou (bus number )—DL-1pc3617
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          I am sachin daily passanger of route no 410 bus from Rajouri Garden to rml hospital notice daily that marshal not doing her duty not follow the guidelines of COVID-19 and not taken any precautions against COVID-19. Doesn’t not wear mask properly always Carry any kind of cloth. Sitting capacity is also not followed in bus more then 20 passengers travel in bus And marshal always use her phone and busy in call or song .
          Kindly take my complain seriously.
          Thankyou
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            Bus route no-623 duty 02 Bus no-3632 DEPOT DILSHAD GARDEN
            Ye gadi jb depot se out hoti h to iska display board NOT...
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            Sir I am Jagdish and I am travelling to my office suddenly a orange cluster bus comes with dangerous driving my car just safe few inches Some people and I ask to drive . Driver comes to fight and using abusive language bus no DL1PD4448 route number 114A आचौंदी बॉर्डर pitampura metro station place where that things happen pls take some strict action
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              Dear sir,
              I am Tanya, i am working in gurgaon, and i am traveling daily in public transport i am from chawla Village, tomorrow when i was waiting for bus. A bus come and stop bus on kapashera border bus stand, all passenger's are try to set in bus, that time the driver abusing all of them and push out side also use abuse words. If driver behave like a slumber. How we are fell safe in public transport. So please do some thing about this the bus no. Is DL1PD1169 and time evening around 7 o'clock.
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                Bus driver of bus no DL1PD4307 bus route 120 from Morigate to ramdev chowk narela do not stop on Stand Pkt B2 sector block E stop dated 07 June 2021 I request you to please take appropriate action because its is repeated on daily basis which results in inconvenience of passengers
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                  There are 3 seat available at ito bus stand to guru dwara stand. But driver did not stop bus for the persons who are waiting...
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                  Route uttam nagar to igi airport bus 772
                  Bus no 4653 this driver not stop bus in bus stop he saying this bus stop not available in this route... & This driver in bus loud music connect the oxe in the phone
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                    Goodmorning sir/mam
                    I'm a HCW in Sanjay Gandhi Memorial Hospital, Mangolpuri Delhi
                    I beg to say that Route no. 992 (Nand Nagri to Sultanpuri) bus service has been stopped now and I'm in trouble because I don't have any means of transport to reach hospital.
                    So Kindly look at this matter and please continue this service again.
                    Kindly revert back to it.
                    Thankyou

                    Kulwant Singh
                    [protected]
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                      This morning when I was going for my duty, at 7:30 am, bus number 539 came. He stopped the bus in front o[censored]s but did not...
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                      Most of the passenger always wait for the bus in terminal side but bus always comes fully loaded from the wrong side. One of the bus from them is DL 1 PD 5071, DL 1 PD 4184, Route no. 801STL towards Uttamnagar from Kapaseda boarder, lot of people get late from this behavior of the driver and conductor, please resolve this problem, This will be great help for all the passenger waiting here fir the long time to get home
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                        Route number 460/10A bus number DL1PC 5314. is bus ka conductor on duty without mask per raheta hai isko kayi baar bola hai fir bhi nahi manta hai or bina mask ke duty per paya jata hai corona ka time chal raha hai or lockdown bhi laga hua hai aise me jab transport department ka staff mask nahi lagayega toh aam janta ko khatra ho sakta hai please aise staff ke uper uchit karyawahi ki Jaye
                        Conductor name Chetan
                        Conductor I'd 14644 ( trig company )
                        Kushak nalla depote sewa nagar
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                          Conducter talk is `` Ledis Free Fokat ki sawari hai Sali Maththaa kharaab kr deti hai. Enhe koi kaam na kaaj bs yese hi Ghoomti rahti hai
                          Ticket nai deta hai Bolta hai QR scan karo nai to Neeche Utaar jao Ladies passenger se Battmizi se baat krta hai

                          Gaddi No. 6543
                          Time. 10:13 am morning
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                            Name rahul
                            Phone no [protected] [protected]
                            Sir
                            Kanjarwala depot m girl marchal ko jabarjasti 4 ya 5 ya 6 rest diye ja rhe h asa koi rule nhi or kisi girl ko 1 rest diya ja rha h jabki sabhi girl ka rest equal hona chaiye lakin waha koi koi girl passe wegra da kr apna rest nhi krwa rhe h or rule yahe h kii 2 rest sabhi ko diye jaye apse request h kii ap jald sa jald iss pr action la Or sabhi girl ko equal rest diya jaye thanku
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                              Respect Sir/Madam,

                              I want to draw your kind attention of Bus Route No-137-A (OLD DELHI TO HOLMABI) TODAY[protected]...
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