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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 37

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Tauqeer5201
from Delhi, Delhi
Jul 20, 2022
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I had been using bus no. 469 of DTC but now I am facing the issue of lack in quantity of buses in service.

It intensively makes me wait for 45 mins which is quite is disrupting and leads to wastage of time.
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    irfan 786
    Jul 20, 2022
    Resolved
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    Resolved

    Address: A-98 Second floor Gali number 20 Mandawali Unche per Faazalpur 110092

    Dear sir mera pass ka status yhi show ho rha he 40 din se pending for approval by tha department
    Dtc department approval hi nhi kr rha he unke numbe pr call kr rha hu km se km 500 call kiya mene kisi ne received nhi kiya he plz help me sir
    +1 photos
    Jul 20, 2022
    Complaint marked as Resolved 
    [email protected] Number 7412855734
    Jul 20, 2022
    Updated by irfan 786     Bus pass pending for department
    Jul 20, 2022
    Updated by irfan 786     Plz seen this is image
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    kitna time lga apka issue resolve hone me sir?
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      A
      adityakumar1
      from New Delhi, Delhi
      Jul 20, 2022
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      Respected Sir/Madam,

      This letter serves as a formal request for approval of DTC student Bus pass For which applied on 4/07/2022.I have submit tha form according to DTC term/conditions for student bus pass But it's get pending. I applied for on the 07June 2022.
      It is my request to check the status of my pass and cancel it because recently I have a pass which is made by offline mode from DTC bus pass office south campus so please cancel this application request and made a refund for me.
      Transition ID:[protected]
      Application no:[protected]
      Thank you
      Regards
      Aditya Kumar
      Dwarka Delhi
      +2 photos
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        P
        Punya Aggarwal
        from Delhi, Delhi
        Jul 19, 2022
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        Dear sir,
        I humbly bring to your notice that Bus No. 912 doesn't come on its alloted bus stop at Daulat Ram College. As per schedule it's supposed to be there by 1:50 PM and then by 2:10 PM. However I waited for one hour from 1:30 PM to 2:30 PM but the bus didn't come.
        If public transport doesn't coperate with the students, then it's a very sad situation. Kindly look into this issue and resolve it asap.

        Regards,
        Student, University of Delhi
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          T
          Titu Gautam
          Jul 19, 2022
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          Address: 212 bus stand Anand Parbat

          Daily morning me red bus me koi bhi drive bus me na fan Chalata hai or na AC or pese pure lete hai AC bus ke
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            K
            Khushboo333
            from Delhi, Delhi
            Jul 18, 2022
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            I travelled without a ticket but tickets for women are free so why do i have to pay a Rs200 fine for it. There is no economic loss of DTC bus as ticket was free so i want refund.
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              D
              Ddeepakanuj
              from Delhi, Delhi
              Jul 18, 2022
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              Respected sir,
              I am standing Prashant vihar bus stand since 1 hour meanwhile there is no service of bus to Qutubgarh. This is not the problem of today but everyday there is no bua service to Qutubgarh between 2:40 to 3:40.Please look into this matter .
              Regards
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                T
                T Vanshika
                Jul 18, 2022
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                I've been waiting since an hour at hari nagar depot for bus number 628 towards Safdarajang and 518 towards Nizamuddin Railway station... No bus service since an hour...not only me many people more are waiting for the same... And facing this problem since couple of days... Everyday after 12 there is no service for these busses... Totally fed up with this thing.
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                  T
                  T Vanshika
                  Jul 18, 2022
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                  I've been waiting on hari nagar depot stand since 50 mins. And I am still waiting for the bus number 628 or either 518 but it's been more than 50 mins. Not only me many people more are waiting. And this thing happens everyday after 12 noon. Not a single day I got any of these busses after 12 .
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                    D
                    Devanand Sankaran
                    from NEw Delhi, Delhi
                    Jul 17, 2022
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                    Address: Delhi, Dwarka link road, samalkha signal

                    My honda city car (2016 model )met with an accident with DTC bus bearing above number on 14-July-22 6.00P.M (approx.) at Dwarka Link Road, samalkha signal.
                    Driver name: Yashwant Singh.

                    I was driving at extreme right lane, bus swiveled from left most lane to right most lane and hit my car at left side tearing front bumper, breaking left side rear mirror and scratches/dents on car body.
                    Driver said his right mirror is broken and not seen my car.

                    It causes mental trauma for no fault of mine.
                    Please do needful
                    View replies
                    images of DTC bus DL1PC9473 and damaged honda city car

                    Rash driving of Vehicle Regn no. DL1PC9473 - Comment #4023554 - Image #0
                    Rash driving of Vehicle Regn no. DL1PC9473 - Comment #4023554 - Image #1
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                    Driver picture, yashwant
                    Reply
                    Today happened to see another collision of DTC bus with wagon R, 4Aug22, 6.00p.m. saffron color DTC bus in dwarka link road.
                    With progressing construction & new barricades in dwarka link road, high speed traffic prone to frequent accidents..
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                      J
                      jaybpl
                      from Delhi, Delhi
                      Jul 16, 2022
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                      Earlier DTC bus service was available at 2:00 PM, but now since few days DTC drivers don't come to "Shaheed Bhagat Singh Colony", go from DPO directly to Old Delhi Railway Station via Khajuri Chowk.
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                        D
                        Dk20330
                        from Najafgarh, Delhi
                        Jul 16, 2022
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                        Address: Paprawat najafgarh delhi 110043

                        Dear sir/Madam

                        We have made payment thought UPI ID [protected]@ybl of 1000rs for Bus E pass, from our hand payment is successful and please find the attachment of it but your page have found incomplete, so here I request you return this payment or give me your best solution, I need pass,

                        do the need full.

                        Thanks and regards
                        Deepak kumar
                        [protected]
                        +1 photos
                        Jul 18, 2022
                        Updated by Dk20330                         Dear sir/Madam

                        We have made payment thought UPI ID [protected]@ybl of 1000rs for Bus E pass, from our hand payment is successful and please find the attachment of it but your page have found incomplete, so here I request you return this payment or give me your best solution, I need pass,

                        do the need full.

                        Thanks and regards
                        Deepak kumar
                        [protected]

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                          R
                          Rai Graphic
                          Jul 15, 2022
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                          Hello everyone,

                          This is to inform you that I Vishal Rai tried to book a bus pass (e-pass) on 15th July 2022 through the website. The amount is deducted from my bank account but no confirmation from the DTC website. Please look into the matter and if needed, reimburse my deducted amount.
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                            A
                            Asafali
                            from Delhi, Delhi
                            Jul 15, 2022
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                            Address: Delhi

                            910 (destination show Shivaji Statdium) East punjabi bagh bus stop not stopping and to open door and say that not stop here. but I am standing on bus stop every bus running in queues but this bus break the queues at 9:26 am morning on date 15 july 2022
                            vechle no. DL 1PC 7369 AC bus.
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                              S
                              Satish Gavisht
                              from Palwal, Haryana
                              Jul 13, 2022
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                              Address: New Delhi

                              Sir, i went to Nizamuddin Railway Bus Stand on 08/7/2022 at about 11:00hrs, i was want to go to Baroda House, Railway Office by convenience bus. I don't know whose bus go to there. I was a Red Colour AC Bus having No.DL IP C8987 and this route was 181, i asked from conductor for Baroda House then she told me that this bus will go to your stand. Plz take your seat. i sat in the same bus and also paid fare 15/- as demanded by conductor. she made me fool. Totally 01.30hrs she rounded me whole Delhi when i asked her about New Delhi Railway Station, Marina Hotel, then she told me you must have knowledge of Delhi route. there is not mistake of mine. i asked her that i sat in this bus after asking you beconz i don't know route. Plz take suitable action against her.
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                                S
                                Sadik_Ali
                                Jul 13, 2022
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                                Date-13/7/2022,
                                Day-Wednesday
                                Time-9:20 AM

                                The conductor of Orange Cluster Bus DL1PAD5229, said dirty things without any reason and when I asked, he pushed me despite repeated refusal
                                or threaten to get me down by bus without any reason Repeatedly threatened to kill and kept pushing and when I said I will complain Against your misbehavior Even then, he gave dirty filthy abuses in a shoddy way and kept threatening to kill and get down from the bus again and again.
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                                Yes! There is so many things they do like smoking sitting without any discipline without uniform, arrogant behavior.
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                                  M
                                  Minakshispeaks
                                  from New Delhi, Delhi
                                  Jul 13, 2022
                                  Resolved
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                                  Resolved

                                  Address: Delhi Transport Corporation (DTC)

                                  Hello Team,

                                  Today[protected], about 9:20 AM we were travelling from Uttam Nagar to Nawada, We were sitting and talking about something related to workplace, Conductor started arguing first me because I had my head on his shoulder, he touched him arrogantly and also used to put his hand on his neck and chest, and uses very cheep language like " Kamre me le ja", " Park me le ja" type of. We aren't expecting such kind of things, we travel daily via this route but no one except this conductor offended us in a such a way no one did, we had a bad experience for the first time. And the only thing I want he should realize what he did and apologize for what he did to us, for what he said to us.
                                  This is serious please take this on a serious note.
                                  here is the bus no. DL1PD5229.
                                  Hope so, You'll do this needful.
                                  Thank You
                                  Minakshi Mishra
                                  Jul 13, 2022
                                  Complaint marked as Resolved 
                                  could you please take some serious action on this why did he tried to hit us and how he could use abusive language to us and he has no rights to threaten us in such a way.
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                                  How could you say this, issue is not resolved yet.
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                                    P
                                    Poojachaurasiya185
                                    from Delhi, Delhi
                                    Jul 12, 2022
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                                    I'm complaining about the Driver conductor and martial of the bus..
                                    Route no.:33
                                    Bus no.: DL 1PC 7193
                                    They don't have manners how to talk with ladies and the seniors...
                                    Also they told us that the bus will go after 20 minutes.. and when we go near the stand... They take the bus away without letting the passengers sit in the bus...
                                    Also the martial of the bus... Who are there for the safety of the ladies... They themselves misbehave with us.. and tease the ladies...
                                    So I hope you try to solve this problem as soon as possible...
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                                      A
                                      Ansari10
                                      from Delhi, Delhi
                                      Jul 12, 2022
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                                      मैं कॉलेज की छात्रा हूं और मैं सेक्टर 40 नोएडा छलेरा बस स्टैंड पर 5 बजे से खड़ी हुई थी जिस दौरान 5 बसें (33 नंबर की) मेरे सामने से निकल गई जिसमें से एक भी चालक ने गाड़ी रोकने का प्रयास नहीं किया और हमें परेशान होना पड़ा।

                                      जिसमें मैं ने आखिरी बस का नम्बर नोट किया जो कि इस प्रकार है ( DL1PC 7193 )
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                                        S
                                        SIyadav
                                        from Delhi, Delhi
                                        Jul 11, 2022
                                        Resolved
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                                        Resolved

                                        Dear Sir,
                                        I book DTC General AC bus E - pass for all routes in delhi dated - 11/07/2022, I fill the all details and generate Order Number[protected] after that payment deduct and E pass are not clear at last time cancel the website.
                                        Payment Deduct and E Pass are Not Clear. Details are Given Below
                                        Order Number[protected]
                                        Transaction ID[protected]
                                        Amount - 1000/-
                                        Dated - 11/07/2022
                                        +2 photos
                                        Jul 11, 2022
                                        Complaint marked as Resolved 
                                        how can you clear the green tick, my complaint are not resolved at this time
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                                        Slyadav
                                        what resolve your problem ?
                                        same mere saath bhi hua yhi
                                        Reply
                                        No received any application I'd to track my bus pass but amount debited from my account

                                        Payment Deducted But Pads are Not Clear - Comment #4027140 - Image #0
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