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Delhi Transport Corporation [DTC] Complaints & Reviews

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Last updated Apr 19, 2024
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Delhi Transport Corporation [DTC] reviews & complaints page 37

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R
rahulsaxena@123
Jul 11, 2022
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Student pass not received

Address:F24 123 sec 7 Rohini Delhi

Dear Sir, I Have Summated The Bus Pass Fees Rs 200 . On
05/07/2022,

My Buss Pass Is Not Received Till Date .

I Am A Student, What Should I Do .

Application Id Is :[protected]
Rohit Saxena

[protected]...
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Gauravksingh
Jul 11, 2022
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I had applied for dtc e-pass but I didn't get

I had applied for dtc e-pass online on 6th july and they say you will get your e pass within a day but today is 11th july and I didn't get my bus pass yet. Me and my many friends already made payment through dtc website but not get any bus pass link yet. My pass already activated from 8th July. I am applying for student all route ac/non-ac.
Now I have to pay for travel through dtc but if I can get my bus pass I don't have to pay. Please...
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S
Sharma9021
Jul 10, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Made payment but didn't get E pass

Dear Sir/Madam...I have applied for Epass twice but didn't get any confirmation message or any application no..my account is debited by rs 2000..my upi ref no is..[protected] and other one is[protected]..please refund my money.....
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S
suraj singh chilwal
from delhi, Delhi
Jul 9, 2022
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E bus pass not sent

Website:dtcpass.delhi.gov.in

I have applied for srtudent special bus pass on 3rd july (e-bus pass)and its not sent to me till now and they are not picking up the calls and replying the emails...
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S
Shauryapratapsingh
from Delhi, Delhi
Jul 9, 2022
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Driver's complaints

Address:Nahafgarh, Goyla Dairy, Dwarka, New Delhi

When i have to get off the DTC bus, Driver keeps driving in slow speed at stop and says jump and go. And doesnt stop properly.

When bus come at stand, still it doesn't stop, especially when there is 1 or 2 person. We have to run and pull myself into bus. It may be dangerous, i may fall down back or it may leg cramp or any wound etc.

So stop bus properly and then let them come safely either 1 person only or...
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S
saurabh tipss
Jul 9, 2022
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Regarding e pass

Address:4/3 Indira Vikas colony

My transaction I'd is T2207061822017632506605 my payment is done yesterday but not receive any mail or message regarding my student e pass apply for two month
Please check this an solve soon🙏
Mobile no [protected]
Name- saurabh Chaurasia...
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rithu dinesh
Jul 9, 2022
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Took the bus away and did not let me enter

859 bus route shivaji stadium . I was refused entry into the bus at karol bagh. Even after letting a male into it....
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prajapatishewta560
from Delhi, Delhi
Jul 8, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Change the driver

It's a humble request from you that I am travelling from the bus route no. 316 from Jheel to Karampura at 8:18 AM from the past 2 months due to changes in timings from the last 2 weeks our bus driver has changed. This new driver has behavioural issues. He took the female passengers phone number and sent them messages & did the call.
Yesterday I got to know that he is trying to take my number from the other passenger as well.
I...
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T
taruna rajpal
Jul 8, 2022
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Bus didn't stop at bus stand

Bus no. DL1PD2781 route no. 73
Didn't stop at stand lig flats rather stopped a few metres ahead at around 9:05 am today so passengers had to run to catch it but the bus driver began driving soon after even when passengers were still boarding the bus and some passengers weren't able to board. Please resolve....
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Sunnykashyap057
from Delhi, Delhi
Jul 8, 2022
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Regarding bus pass not received

I have made the payment to DTC on 05 july, 2022 for DTC e bus pass. Amount was deducted and today is 08 july 2022 and i have not received e bus pass. E bus pass generally gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through paytm. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want...
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Shivam7372782293
from New Delhi, Delhi
Jul 8, 2022
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Misbehavior and use of abusive language

The bus driver did nt stop bus at bus stop
And the next bus driver use abusive language...
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A
Anurag.design
from Delhi, Delhi
Jul 7, 2022
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473 bus frequency problem

During 6:50 to 7:20 am at Laxmi nagar, there is no 473 bus going towards Anand vihar ISBT. However after 7:20 am many 473 buses are coming together. Due to which we are facing problem. Kindly put a check on bus schedule....
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S
Sahilpvt105
from Delhi, Delhi
Jul 6, 2022
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Rudely behaviour

Address:Cannaught place

Mujhe jis bus me jana tha us bus ke conductor ne mujhe us bus me jane nhi dia...
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S
sonus4c
from New Delhi, Delhi
Jul 6, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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DTC e bus pass facility not working their work

I have applied for e bus pass they have to issue bus pass in 24 hours but 3days passed my application not proceed ahead they are not taking any action in call and email they are not responding this is very bad thing for citizens my application no.[protected] pls resolve my issue this thing happens to many people they are not working properly...
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S
Sahani@9651
from Delhi, Delhi
Jul 6, 2022
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Online pass

Sir i had applied online pass and paid also but no mail or message came can you solve my problem
Application no[protected]...
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S
sangeetatomarcomplaints.in
Jul 6, 2022
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Driver and marshal misbehaved

Address:new delhi

I was waiting on Punjabi Bagh Bus Stop for the Bus. A bus route no.804 (going to kapashera border ) I daily travel by bus, yesterday when I supposed to board the bus, suddenly the driver has start the bus without seeing that someone is still boarding the bus

when I told he he was shouting on me and he got me off the bus

really bad service...
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A
Ankit7369
Jul 6, 2022
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For misbehaving with women

My mother is travelling from vikas puri to vikas nagar via bus and her stop is shiv vihar she is continouously told hik that stop has arrived but they both were busy in talking and misbehave with my mother and using bad words .. Bus no.-153, time - 1:10pm
This is very irrespectable
I request you to please look into this matter and take some actions against both of them

Thankyou...
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01 Mohd Amaan
Jul 6, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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E bass generation

I have applied for e pass for me to travel for college but it has not delivered to me yet on email or sms, please do something

my buss pass id is[protected]

my friends are also facing same problem
please check the loopholes in system

thanks...
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M
Mohd kabl
Jul 6, 2022
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Bus late Time

Address:Mori gate

Dear sir
Bus time 5:05AM dording point mori gate per day late 30 minut sir ham office ke liye late ho jate he pleese sir is bus ko time per bhajne kerpa kere...
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A
adityakumar1
from New Delhi, Delhi
Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-pass refund is not received

Dir Sir or Madam,

This letter serves as a formal request for a full refund of my payment which I paid while applying for student bus pass But it's get rejected. I applied for on the 07June 2022 and its rejected after 2 days.
According to your term/condition the refund will be credited in consumer account under the 15 working days But it's 24th day. Till now didn't get any refund.
It is my request to check the...
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