Delhi Transport Corporation [DTC] Complaints & Reviews

COMPLIANT TIME 5:30 PM DATE[protected] DESCRIPTION I am AKASH YADAV and i am student i was coming from mahipalpur to rungpuri. th above mentioned route no bus having registeration no. as DL 1P C8832, I am so disappintoted the behaviour of conductor even he using abuse language, he trying to hit me. Actualyy i Frequentlyn asked to conducter will you please stop at shivmurti then please give me a ticket but when the shivmurti came i request to driver & conductor for stop the bus but they dont stop there.Someone is already waing for long time at shivmurti and i was already late. i just want to know can authority take actions against that such kind of CONDUCTORS who have no sense to talk even they ready to fight with anyone. same on conductor pls sir, take the actions against him and pls reply me by mail i[censored] please sir...

dear sir, It is regarding route no 910 from kendriya sachivalya to sayed nangloi vai paschim vihar has real poor srvice particularly during noon /afternoon.people can be seen stranded on bus stops for couple of hours together without witnessing a single bus. kindly look into the matter and do the needfull as many senior citizens travel to and fro central sect. - paschim vihar the only bus available with poor services. thanks...

Sir/ Ma'am, Greeting for the day... Poor service of Bus no 429, 463 and 469 in evening between 18:10 PM to 19:50 PM I am a Private Service Girl and is regular passenger of Bus no. 429 & 469 which runs between Kalkaji to Old Delhi and Dr. Ambedkar Nagar Terminal to Anand Vihar.. It is to inform you that in morning between 7.30 AM to 9 AM when there is acute demand of bus service as at that time lot of public of schools, offices etc wait for bus but no bus come. It has been observed that bus service between 7.30 to 9.am and Evening 06.00 PM to 9.00 pm is very poor and there is very less frequency of the buses. Some times people has to wait for 60 to 120 minutes for bus. Moreover, it is noticed that most of the bus drivers does not stop their bus on the Modi Mill bus stand.You are requested to look into the matter and make frequency of 429, 463 and 469 bus proper. Thanking You, Rajni Tripathi

dear sir i am studying in national institute of electronic & information technology (NIELIT) gov. of India my institute is gov. this is (diet) department of electronic & information technology this organisation is NIELIT my institute throw send a list of buss pass dated(20.08.2014) file no. NDL/NIELIT/583 of DTC head office scindiaya house c.p.this head office are not replayed many months. PLASE SOLVE MY PROBLEM THANK.

Dear Sir Bus Number 764 Express fron Dwarka Sector 17 to Nehru Place is a very important Bus for Office goers from Sector 17, 14 to Nehru Place every day. As regular users, we are totally depended on this Bus 764 Express. To avoid the bus reaching us late to office we got the timings changes to 0730 so that the bus avoided the traffic jam on Dwarka bridge, how ever it has been seen that the bus does not maintain its timings. Every day the bus leaves the Bus depot late with the result it does not touch Sector 17, 14 before 8 AM. Today the bus reached Sector 14 at 0816 Hrs, almost 45 minutes late. So how do you expect office goers to reach their office on time. It is high time some one monitor's the performance of the bus timings.There is no way to also know if the bus is operating or not so that alternate bus could be taken from Sector 13 bus stop during rush hour. May i request that the services of 764 Express be made punctual so that we office goers are not put to hardship by reporting late to office and suffering financially due to late attendance. As this bus does not permit pass holders, there are a number of DTC official travelling with out buying a ticket who block the seats of genuine passengers who have paid for the fare. Please have this stopped immediately.

sir, Yesterday i was travelling in DTC Orange bus with no. DL 1PD 0070 around 01:30 to 03;00 from Survpriya Vihar to Najafgarh the bus was full and conductor was still pushing passengers to go ahead, because there no space when i objected he misbehaved with me and fellow passenger.I want to know what action taken against him.

I boarded a bus numbered 473 (going towards badarpur border) from preet vihar at 8.15am on 15 october 2014 (wednesday). i gave Rs, 100 note to the conductor and asked for a Rs. 15 ticket. he gave me the ticket and said he has no change and wrote Rs. 85 balance on the backside of ticket. As the bus was moving it became extremely crowded. I asked the conductor about the balance through a man standing next to me but the conductor said that he still has not got enough change and said that he would return the change as soon as change arrives. I deboarded the bus at ashram and rushed to the conductor and asked for Rs. 85 balance (while standing outside the bus) and the conductor didnt reply anything and signalled the driver to move on the bus (by whistling). The bus moved on and suddenly 2-3 buses came and I could not note down the bus number from behind. Please help me to get the money back. Its very rampant that the dtc conductors dont give back the balance left with them. The situation should be dealt seriously.

Sir/Mam I hereby request you to take action against the bus driver as he is not stopping the bus at the specified bus stop (Rangpuri) and drive very ruff to complete the route in a hurry. the conductor whistle for stop the bus and passenger also shouted but he ignored and drive at his own malafide intention. Bus No. DL 1P 2891 Route no. 578 Route from najafgarh to Safdarjung Date 15.10.2014 Time approx 9.15am please take action immediately. your action is highly appreciated -- Warm Regards Pooja Garg Company Secretary M. [protected]

I am regular traveller of Bus number 34 commuting between Noida and Mehrauli/Ladoo Sarai.The main problem with the bus service is that it will never come on time.We(passengers) have to wait for long time . The drivers will also not stop at our stop. I used to wait at Mohan estate bus stop.This is becoming a major problem. As winter is also going to start, I am finding very difficult to reach home at time.

I saw in most of the red line buses, the air curtain are not working in almost 70 % in the buses, along with fans also, either non working or damage, if we are paying double amount fare then the ordinary one then we must get all the facilities properly. Regards Rakesh oberoi

i hv my bus renew date n hasanpur bus depo where bus pass renew ..hv some technical problem about 2 -3 days and also they hv some scanner problem which cause there is long process of making pass.. i hv only 1 request that the technical problem should hv been solved within hours...not in whole week or month it take

Today[protected] Morning between 4:30 to 5:00 AM at Anand Vihar ISBT in Old DTC Bus No - DL 1P B2848 which was deporting from ISBT to Gurgaon. I was there with my female family members, Conductor of the same bus misbehaved with me, he abused me in front of my female family members, even he was trying to hit me, he pushed me to out of the bus. Please Take any required action against him. My Mobile no is - [protected]. -- Thanks Alok Kr. Gupta

My name is Khushi. I used to travel on daily basis from Gurgaon to Uttam Nager in evening timing. Bus number DL-UP/C-7398 also run on the same timing. Bus driver name is Anil. On regular basis he used to do misbehave and also bad mouthing, I ignored several times but he always do the same misbehavior. As a girl he also shouts on me and do misbehave in front of all the passengers. Please accept my complain against driver of Bus No DL-UP/C-7398. Regards, Khushi Email id :- [protected]@gmail.com

Dear Sir, The Bus of Route No. 413 (Running from mehraulii to nizamuddin & vice versa ) are very irregular in frequency. Some times no bus for more than 30 minutes and some time 3-4 buses without making a gap of few seconds. Even in Peak times (7am -10am & 6pm - 9pm), no regular service available. In non peak hours the often no buses are available. We all passengers are facing lots of problems due to these irregularities. Also the driver never stop the bus at Ashram stop (Buss No: DL 1PC 8623- date:[protected] . which we are facing this problem frequently and we are not able to reach the office on time. Kindly requesting you to do the needful. Hope you will under stand our problems.

Today, i.e. on 19.08.2014 at morning 9:23 one DTC Red Bus for the Route 604 heading to Delhi Rly. Stn. bearing Regn. No. DL 1P C2279 did not stop at the scheduled stand of R.K. Puram Sector 12 & 9 (closer to Rao Tula Ram Marg). Since the time was rush hour for office goers, there were at least 10 passengers standing and waiting for the bus. We, three/four persons showed indication for stopping well in advance. The bus was not over-crowded or the bus was not followed by any other bus of that route. Still the driver did not try to stop and rushed away with blowing horn to side away the passengers trying to indicate the driver to stop. The driver was not only ruthless and reckless but also about to cause a severe casualty with the life of innocent passengers standing for the bus.

Dear Sir,

I travel from Palam to Jawaharlal Nehru Stadium by Route No 727 bus. Earlier, bus of this route was starting from Palam Village. Now, it is started from Madhu Vihar and Dwarka Mor. Since change of start point, no body is there to look at the plight of passengers from Palam. There are large No of people boarding on buses of all routes starting from or passing through Palam and Manglapuri. The area comprise of Palam Village, Raj Nagar I, Raj Nagar II, Sadh Nagar, Mahavir Enclave Part I. In addition to the permanent resident of these areas, large No of people living on rent are also residing in this areas. They all go to other parts of Delhi for duty/work. Buses of route No 727 are heavily corwded and there is no space in it even to stand. I have heard many frustrated passengers to take recourse by adopting unlawful acts in the heavily crowded buses. In view of the above, may I request you to kindly start at least two to three buses of Route No 727 from Palam/Manglapuri between 7.15 A.M. to 8.15 A.M.

NK Singh
Palam, Delhi

COMPLIANT
TIME between 8.30 to 9.00 pm
DATE 09.08.2014

This is Aftab, and i am student as well as doing job, i have mostly used to DTC bus service from Pehlad Pur to CLAL Chowk (Okhla) at my office.
Today, I was going to office at 8.45am from Pehlad Pur, Bus Route No. 511A (Red Line) and Vehicle No. DL -C7609, I am so disappointed the behaviour of conductor and driver, when conductor was abusing me, i was trying to stop him, i said please don't abuse me and few passenger also tell him cool down. But he said to driver and he opened the door then he pushed me and slapped me on my left EAR, after this happened to me, i have called the Police, He note that my contact number and name, and told me that, its ok sometimes it happened. now its 6.45pm, and i have still pain on my left EAR.


Aftab
+91-[protected]

Hi, i am a resident of M68, VishanPura, Sector 58, Noida. Sir i work in a MNC, i have to come in the midnight, Here dogs are very dangerous, they tried to bite me three times, there are 10-15 dogs in one Gali itself. I know the people of these area are ignorant. This is a company area but still not safe for night shift worker, is there anyone who can get rid of those dogs, They use to directly attack on coming people in the night time, I kindly request the authority in-charge to take action as soon as possible. Thank you Please sir do it, i am very frustrated due to this daily problem. Anurag Pandey [protected] [protected] M68, VishanPura, Sector 58, Noida(U.P)

Sir,
I am daily commuter from Laxmi Nagar to shrestha Vihar and back . On this Route, there is only one bus Route no. 473 which is plying from Badarpur to Anand Vihar Bus Terminal.This bus takes turn from Yamuna Sports Complex viz: before the bus stop of Yojna Vihar. Thus, I have to get down at Yamuna Sports Complex and Travel on foot approx 1 km to reach Shrestha Vihar .It is very diffult for me to walk since I have injury in my leg .Such problem is also being faced by many people every day. Hence, you are requested to kindly look into the matter and take necessary steps in this regard. It is also important to mention here that some time bus route no 623A & 39A also ply on the same route of 473 which remain empty having no crowd at all. I would like to suggest that instead of making route no. 39A & 623A, the same should be used to increase the frequency of Route no. 313, 375 etc .

Sir/ Madam, I am daily office goer and everyday travel by bus. The bus to Nehru place, okhla(DTC old bus) model who has arriving time at 9 or 8:55am in the morning does not stop. The stand is padmini enclave (chor minar). The driver very smartly runs away without stopping at the bus stand and this is happening since last week. If another bus is standing the driver escapes from the side and runs away. Kindly take some action as in the morning everyone has there time limits as well as short of time as we all have to reach our offices. Thanks Geetanjali