Delhi Transport Corporation [DTC] — unprofessional services from noida sector - 62 terminal

Address:

New Delhi, Delhi

I,

Dtc operates three bus routes from noida sector - 62 bus terminal, the services are very irregular there is total lack of professionalism. Following are the main grievances :-

(A) the time keeper is least bothered about the timing of the buses and does not entertain passenger queries. Time keeper has no control on the drivers and conductors.
(B) the buses are parked in an erratic manner.
(C) the sign boards are not switched 'on' in time.
(D) the conductors board the bus only when the bus starts to move. No conductor issues the tickets before the movement of the bus. After boarding the bus the conductors indulge in gossip with the driver till fortis hospital there after they come to their seat and start switching on the ticket machine and enter the printed ticket details in the way bill/chart.
(E) even when delhi/ncr is fighting pollution, the ignition of the buses is on while parking and are idling for long duration.ac drivers keep the ac on in the parked buses.

Some strict action is required to streamline the services otherwise the passengers will continue to suffer and dtc will keep incurring losses as due to lack of proper time table either there are no buses because of which private buses/auto's are making merry or there are two three buses plying together resulting in empty/half filled seats.

Regards
Hitender