Delhi Transport Department — I'm complaining about wrong bus fare

Today morning, I was returning home from Narkelbagan bus stop. I rode on a green colored bus coming from Nayabad, and it was going to Dhulagarh. Bus conductor came and asked me for tickets. I told him 'Narkelbagan theke Dhulagarh' Narkelbagan to Dhulagarh). He took Rs. 25 for my journey. I argued that it supposed to be 23 as before price hiking the fare of the said route was 22. But he denied. He told me that for bus fare more than 18, there is a re 3 hike. I googled it, showed him that bus fare hike was of re 1.
Now my question is whether I got wrong information or his demand was unethical?
Please let me know about this...I want to be very specific here. Please refer to the bus tickets the bus conductor gave me
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Jul 21, 2018
Updated by Babai007
Bus company is NDRCTC
I did not get any option from the drop down, hence did not select any of them. But after submitting my complaint, it shows company name is Delhi public bus. It is not right at all. Bus company is NDRCTC
THANK YOU
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