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www.du.ac.in
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Updated: Feb 21, 2024
Complaints 673
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65
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608
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Delhi University reviews & complaints page 6

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R
Robin2022
from New Delhi, Delhi
Nov 6, 2022
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505.90 amount deducted but transaction showing failed. Please refund, approve transaction, or provide solution so I can proceed with taking my migration certificate. Its urgently required.
Delhi University customer support has been notified about the posted complaint.
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    J
    John Swagger
    from Powai, Maharashtra
    Nov 5, 2022
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    Address: Delhi

    I have paid fee of INR 1000 to request a set of transcript from the Delhi university. The payment was made on 11/05/2022. While the amount got deducted from my bank account and the official website through which the transcript was requested was showing that the payment has been failed.

    Transcript form no: TRANS[protected]
    Enrollment Number : 16STSCBSPH000009

    Kindly help allocate the payment or refund.
    Delhi University customer support has been notified about the posted complaint.
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    3 weeks and no response from the university. I email-ed them multiple times, and they keep ignoring me.
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      D
      Diksha02
      from Powai, Maharashtra
      Nov 3, 2022
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      Dear sir/madam,

      I made a payment of ₹505.9 to Delhi University on 3rd October 2022 as fee for migration certificate. The amount got deducted from my Paytm wallet but the portal shows payment failed. Please approve the application or refund the amount. Please solve this on urgent basis I need the migration certificate on urgent basis.

      Thank you!
      Form number - MIGPRO[protected]
      Delhi University customer support has been notified about the posted complaint.
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        D
        Diksha02
        from Powai, Maharashtra
        Nov 3, 2022
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        Dear sir/madam,

        I made a payment of ₹505.9 to Delhi University at 9:43 pm on 3rd November 2022 as fee for migration certificate. The amount got deducted from my Paytm wallet but the portal shows payment failed. Please approve the application or refund the amount. Please solve this on urgent basis I need the migration certificate on urgent basis.

        Thank you!
        Form number - MIGPRO[protected]
        Delhi University customer support has been notified about the posted complaint.
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          P
          priya280920
          from New Delhi, Delhi
          Oct 31, 2022
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          Address: Wz, 46/4A, Mukherjee park ext., Gali no 2 , upper ground floor, Tilak nagar, New delhi

          I filled the online form for attestation of degree on DU website and also paid Rs 1000 for it . It was written that we will get our document 7 days after filling the form but now it has been almost a month but I hav not yet received any confirmation email for it . I got the acknowledge receipt on 6 Oct, 2022 and my form no. is - ATTST[protected]
          Delhi University customer support has been notified about the posted complaint.
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            H
            himanshubp55
            from New Delhi, Delhi
            Oct 31, 2022
            Resolved
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            DU - Payment for transcript failed

            I have paid fee of INR 1000 to request a set of transcript from the Delhi university. The payment was made on 10/31/2022 and I am also attaching a screenshot as a reference. While the amount got deducted from my bank account and the official website through which the transcript was requested was showing that the payment has been failed.

            Transcript form no. Form No. TRANS[protected]
            Enrollment Number : 17SBSDBCOH000127br...
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            D
            Deojii
            Oct 30, 2022
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            Dear sir/madam,

            I made a payment of ₹500 to Delhi University at 10:41pmon 30th October 2022 as fee for migration certificate. The amount got deducted from my account but the portal shows payment failed. Please approve the application or refund the amount. Please solve this on urgent basis I need the migration certificate on urgent basis.

            Thank you!
            Form number -MIGPRO[protected]
            Delhi University customer support has been notified about the posted complaint.
            View replies
            Did you get any help? Im facing the same issue.
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              P
              psingh85
              from Delhi, Delhi
              Oct 30, 2022
              Resolved
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              Resolved

              Address: Window No. 9, University Gate No. 1, University Road, Examination Wing, University of Delhi, North Campus, Delhi-110007
              Website: app.uod.ac.in/transcript/index.php

              Delhi University — Payment of Rs 1011.80 deducted for Application To Request for Transcript but the online form says payment failed.

              Reference no: [protected]
              Order ID: 50048392
              Nov 2, 2022
              Complaint marked as Resolved 
              When I revisited the link again and clicked on the Make payment...The payment automatically went through and then showed me the acknowledgement slip for transcript receipt and downloaded. So please revisit the link and try to click on the Make Payment. Hopefully, it resolves or you need to contact Delhi University
              Delhi University customer support has been notified about the posted complaint.
              Nov 02, 2022
              Updated by psingh85               Complaint resolved, when revisited and clicked the Make Payment link ...It showed as payed and downloaded the acknowledgement slip for transcript.
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                N
                nilanjan2000
                Oct 29, 2022
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                I paid ₹500 for my migration certificate through DU's online portal on 29/10/2022. However the portal is showing that payment is still pending and the amount have been deducted from my account. I need my migration certificate urgently as I have to present it for my Post Graduation, otherwise my admission would be cancelled. Kindly resolve it as soon as possible.
                Form number- MIGPRO[protected]
                Delhi University customer support has been notified about the posted complaint.
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                  G
                  Gauravryp
                  from ALWAR, Rajasthan
                  Oct 27, 2022
                  Resolved
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                  Resolved

                  Roll no. [protected]
                  Name Gaurav Kumar
                  Status nov-dec 2018
                  Oct 27, 2022
                  Complaint marked as Resolved 
                  Name Gaurav Kumar Roll no. 18058563018 Sub. Marksheet fee deducted from bank but transaction show failed Fee slip no. DUMS47568
                  Delhi University customer support has been notified about the posted complaint.
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                    R
                    rohan14gupta
                    from delhi, Delhi
                    Oct 26, 2022
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                    I have paid a transcript fee of 1400 with 16.52 as applicable service charge for five copies on 26nd OCT 2022 at 16:23 pm . However please note that the amount has been charged/deducted from my paytm wallet/ account but I got a payment failure message. Following are transaction details:
                    Wallet Ref No - [protected]
                    Please refer to the below attached snip for acknowledgement of fee paid.
                    Kindly allocate the payment in my case or refund.
                    Delhi University customer support has been notified about the posted complaint.
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                      V
                      vaishali.bisht
                      Oct 25, 2022
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                      Hi

                      In 2021, I took admission to Delhi University but later changed my mind and withdraw it. But it's been nearly 1 year since I didn't receive any refund of the fee submitted.

                      Following the refund notification, I also updated my bank details on the fee refund form but I still didn't receive it, and shows "NackBySFMS" on http://du.ac.in/uploads/new-web/07092022_UG.pdf.

                      Form no.: 21304788

                      Please help
                      Delhi University customer support has been notified about the posted complaint.
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                        M
                        Mohd Wali
                        Oct 25, 2022
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                        Address: Delhi

                        I tried to download my marksheet from delhi university website but it shows transaction failed by pay u but amount got deducted from my account and showing me an option to pay again.
                        Transaction I'd[protected]
                        Paid to [protected]@icici
                        Amount 500
                        Delhi University customer support has been notified about the posted complaint.
                        Oct 26, 2022
                        Updated by Mohd Wali                         Still no one reached out, bad service
                        View replies
                        I submitted fee of 500 for nov dec 2018 marksheet and amount deducted from my account but transaction show failed
                        Fee slip no. DUMS47568
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                          M
                          Mansimran_Kaur
                          from Delhi, Delhi
                          Oct 22, 2022
                          Resolved
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                          Resolved

                          I have paid a transcript fee of 1200 for three copies on 22nd OCT 2022 at 13:25 pm . However please note that the amount has been charged/deducted from my account but I got a payment failure message. Following are transaction details:
                          UPI Ref No :[protected]
                          Please refer to the below attached snip for acknowledgement of fee paid.
                          Kindly allocate the payment in my case or refund.
                          Oct 22, 2022
                          Complaint marked as Resolved 
                          I re-visited the website again again and then clicked the fee payment link then instantly glitch resolved
                          Delhi University customer support has been notified about the posted complaint.
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                            S
                            Shiv7
                            from Delhi, Delhi
                            Oct 21, 2022
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                            I have paid my fees for the college allocated (Rajdhani college) in the 1st round of csas phase 3 admission 2022 through Paytm UPI on the QR code generated for payment of fees. But my payment status is still the same and it's showing "payment failed" . My fee payment of ₹11150 has been deducted from my Paytm account. It's still showing "pay fee to confirm allocated seat".

                            NAME- Shiv Dhameja
                            CUET Application no.[protected]
                            PLEASE HELP 🥺🙏
                            Delhi University customer support has been notified about the posted complaint.
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                              A
                              Amitkshl31
                              from Sheohar, Bihar
                              Oct 13, 2022
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                              Website: Www.du.ac.in

                              I have paid for the migration fees..my money has been deducted already but it is showing as a failed transaction
                              Delhi University customer support has been notified about the posted complaint.
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                                G
                                Garima Handa
                                Oct 12, 2022
                                Resolved
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                                Resolved

                                I have paid a transcript fee of 1200 for three copies on 10th OCT 2022 at 12:16 AM . However please note that the amount has been charged/deducted from my account but I got a payment failure message. Following are transaction details:
                                Paytm Payment Order ID : 50046450
                                Please refer to the below attached snip for acknowledgement of fee paid.
                                Kindly allocate the payment in my case or refund.
                                Oct 13, 2022
                                Complaint marked as Resolved 
                                There was some glitch in the website.
                                Delhi University customer support has been notified about the posted complaint.
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                                Resolved. The application shows fees paid now.
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                                My account shows 1400/- deducted but the site shows pending.
                                Transaction id :- T2211111736293827667394

                                Please make a refund or proceed with the application by accepting it.

                                Please do something as I require transcript urgently.
                                Reply
                                I made payment online for du transcript.

                                My account shows 1400/- deducted but the site shows pending.
                                Transaction id :- T2211111736293827667394

                                Please make a refund or proceed with the application by accepting it.

                                Please do something as I require transcript urgently.
                                Reply
                                I have done payment for my migration on 22/11/22 on University of Delhi portal... it was failed but my account got debited...plzzz solve my issue as soon as possible...I need my migration on urgently basis
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                                  P
                                  Pradeep726
                                  from Delhi, Delhi
                                  Oct 10, 2022
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                                  Address: Pradeep Bhatia R/o A-2 DDA LIG Flats Motia Khan, Paharganj New Delhi

                                  Dear Sir/madam,

                                  Form No. MIGPRO[protected]

                                  I made a payment of ₹1000/- to Delhi University at 05:06 PM on 7th October 2022 as fee for Migration Certificate. The amount got deducted from my account vide attached Paytm receipts but the portal shows payment failed. Please approve the application or refund the amount.
                                  Delhi University customer support has been notified about the posted complaint.
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                                    P
                                    piyushyadav195003
                                    from New delhi, Delhi
                                    Oct 8, 2022
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                                    I am piyusn yadav student of Aryabhatta college SOUTH CAMPUS. I have paid my examination fee on SLC portal but it is not updated yet on my profile they are still asking to pay .
                                    And the refund is not initiated .
                                    Delhi University customer support has been notified about the posted complaint.
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                                      priya280920
                                      from New Delhi, Delhi
                                      Oct 4, 2022
                                      Resolved
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                                      Resolved

                                      I paid RS 1214.16 from my patym wallet to DU online transcript application form on 4 oct, 2022. Mt money was deducted from my patym wallet but in the application it shows transaction failed. Please solve this matter as soon as possible.
                                      Oct 6, 2022
                                      Complaint marked as Resolved 
                                      My application is showing completed after I opened the form again and clicked on. Fee payment again
                                      Delhi University customer support has been notified about the posted complaint.
                                      Oct 04, 2022
                                      Updated by priya280920                                       Form number -TRANS[protected]
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                                      How was it resolved?
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