Delhi University — delaying in fee refund by the university of delhi

Sir, i took admission in m. A. English in first admission list in lady sri ram college but got my admission cancelled on 8th august 2018. I submitted my cancellation slip in the college on 9th august 2018. It's been 2 month i haven't received the refund yet. I called the helpline no. But they told me that the refund policy would begin in sept-oct but now all the helpline numbers is of no use since all turns out to be switched off all the time. The october month is about to be going over since i haven't received my refund and now i'm thinking of filing a complaint against the university. Kindly resolve my problem asap.