Delhi University — Money deducted but still the application is unprocessed

I wanted to apply for my transcript through fastrack. I have completed the fast track payment and am stuck at the transcript issuing website. I have completed the process for 2 transcripts and had paid an amount of INR 1100/- for the same at 12:05 am of July 4th, 2023. The website stopped at the transaction and still shows the money not paid while it has been debited from my account.

My reference number for the transcript application is TRANS[protected]

I am attaching the UPI deduction of amount from my UPI Id through easypay
Please help me through as I need the transcript urgently. Please accept the application or refund the money as soon as possible.