Delhi University — Neglection by college officials and not accepting my admission

Address:New Delhi

I am a student of BSc Hons (Maths) of Zakir Hussain College(Delhi University). I had given my 1st semester exam(was fail in 1 subject) after that I couldn't give my 2nd semester exam due to some personal reasons. The college didn't inform me that I was not promoted into 2nd year and I also didn't knew that it is compulsory to complete 1st year in order to get promoted into the 2nd year. Anyhow I thought that I have been promoted in 2nd year so I continued my further studies, I attended classes, and daily college . College even issued me I'd card of 2nd year and gave me admit card for 3rd sem exams, also I had my name in college register but due to corona pandemic I couldn't give 3rd sem exam . I thought like every other student I have been promoted so I started studying for my 4th sem. I gave all the assignments and attended all video classes . When I had to fill online form for the 4th sem exam, the site didn't show my roll number . I contacted my teacher so they sent me to college authority through which I got to know that I am not promoted and according to rules I'm still in 1st year. I went to college to ask them what to do about it now to which they said we don't know anything go to university whatever they'll instruct us we'll do.

I have been visiting the college and university from December 2020 but neither the college nor the university is doing anything . Please help me, I don't know what to do now .
I think I should file case against the college because that seems the last option. The college officials have wasted my 3 years. And when I plead them they just say that you should take fresh admission in the college .
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