Delhi University — Transaction failed but money got deducted.

Address:

University of Delhi, Delhi

I made a payment for my college fees by eazypay through UPI. After the payment, the 5 minute timer expired but I didn’t gor any fee receipt either on my number or on the website. I checked the eazypay transaction status, at first it showed transaction initiated, but the next day it displayed transaction failed and I didn’t got any refund :(
Kindly look into this matter as I will be having my college exams soon and I want my money back. I am providing you some screenshots. Please reply and enlighten me on this matter.