Delhi University — Transcript Payment deducted from account, but site shows payment failed

Hi Team

I applied for 4 copies of transcript. And made the payment of Rs. 1800 through Paytm UPI. The amount was deducted, but the site says Payment failed. When I log in it still shows that payment is pending. I am attaching a screenshot of my payment. Please help me get this resolved. I need to know what needs to be done, so I can get my transcripts asap. And I could find any workable DU helpline no to offer me any guidance. I would appreciate the help. Thank you