Delivery Courier — Shipment and abusive language to update about landmark

I got the number [protected] from net for support for my parcel coming from amazon. I talked to them . They said to update landmark only by upi i.e. Google Pay, Phone Pay and Paytm of amount RS 3 .
They use abusive languages from different mobile numbers ie, mc bc etc.
The mobile numbers are [protected], [protected], [protected], [protected] .these are the by which abusive languages is used.