[Resolved]  Den-Snapdeal — They are not processing my refund

Address:Bareilly, Uttar Pradesh, 243001
Website:www.tvshop.in

I have ordered a set of ( Order no. [protected])-Rangasthali Bedsheets but one of them was of poor quality so i returned the item.As i paid on COD, they asked my bank details for refunding my money.But since one week I am talking to their customer representative and they are just making fool of me and not initiating my refund request.I also mailed them several times but no action was taken against it.I am just fed up of making calls explaining my problem to them.
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Mar 27, 2017
Complaint marked as Resolved 
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Order no. [protected] This is correct order id only. It's been 2 weeks and still my refund was not processed.
Dear Shubhangi Shukla,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Hi Shubhangi Shukla,

Hope you are well.
Please share the correct order details with us so that we can assist you in better way.

Thanks!

Team Snapdeal

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    Bareilly
    Uttar Pradesh
    India
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